2365
Reviews
Reviews
2365
Recommend
10 / 10
TrustScore
9.49 / 10
Todd Runnells
Verified Buyer
Everything was fine with the timeline for shipping and the ammo arrived in good condition. Although, having to be home to sign for the package was a pain in the butt. Time and effort trying to get the package delivered when I would be home was not fun. I order most of my ammo online and your company is the only one that I have ordered from that has required a signature.
In response to your explanation. UPS would not deliver to a store because of the signature requirement.
In response to your explanation. UPS would not deliver to a store because of the signature requirement.
Response from Charlie's Custom Clones
Aug 26, 2021
We understand. We need to be proactive to make sure that ammo does not get dropped at the door step and a child takes it. You can sign-up with UPS and FedEx to reschedule delivery or to deliver to a UPS Store or FedEx office.
Anthony B
Verified Buyer
Charlie’s!!!!!…… Always keeping me fresh with the best!
Tim O
Verified Buyer
Checkout was easy to use, having everything on one page simplifies the process.
william r
Verified Buyer
Great company, unique selection
Tony
Verified Buyer
Was sent an in-stock notification and ordered asap. Quite happy.
Michael P
Verified Buyer
Perfect delivery and top notch high end products. thanks. Hopefully buying again soon. You and optics planet are better than Brownells, frankly.
Thomas M
Verified Buyer
I am very happy with my purchase. John was helpful and changed an order for an item that might have taken longer, and he took the time to change to a similar Aimpoint product, and I am thrilled with the Aimpoint and very impressed with the customer service. It took a few days for the Charlies team to notice that my order was going to be backordered, but they were great in fixing it. To be fair, I am not used to the level of personal attention when something goes not quite right. I know other people just bitch when something is not perfect, but f**k, life is not perfect. What counts is when a company steps forward and fixes things and treats you like a person and not just an order. Thanks, John
ANTONIO E
Verified Buyer
it was pretty simple. they had what I was looking for.
Thanks guy keep up the good work!!!
Thanks guy keep up the good work!!!
SamM
Verified Buyer
Excellent service and products! You guys always have what I need!
Thanks
Thanks
Josh B
Verified Buyer
I tend not to leave negative reviews. But if a company this crappy is going to keep pestering me to review my experience, many months after I did business with them, then fine, I'm happy to leave a review.
Charlie's Custom Clones is a cancer of a company. They are unethical and untruthful. First off, they attempt to manipulate google search results by listing items they've never actually had in inventory (and in many cases discontinued for many years) in the hopes of catching customers searching for such things on Google. Secondly, they'll list things as "in-stock" to raise their results in Google's algorithm when they don't in-fact have things in stock.
Their lead time numbers are a complete falsehood based on their estimate of when they think they might get something, not based on any reality. And again, they show lead times for things that are discontinued from the manufacturer.
Then there's their prices. They watch the market for clone parts and specifically will buy things from other stores that they think are going to be out of stock soon or discontinued, double or triple the price and then list them on their own store. This absurd behavior and in many cases in violation of manufacturer's retail agreements.
I would not recommend doing business with this company. I would stay as far away as I could. They are liars. They have no ethical standard of running their business. They take advantage of people. They manipulate data and search algorithms at the cost of their customers. They're sleazy, awful and bad. 1 star is not a low enough rating for what they actually deserve.
Charlie's Custom Clones is a cancer of a company. They are unethical and untruthful. First off, they attempt to manipulate google search results by listing items they've never actually had in inventory (and in many cases discontinued for many years) in the hopes of catching customers searching for such things on Google. Secondly, they'll list things as "in-stock" to raise their results in Google's algorithm when they don't in-fact have things in stock.
Their lead time numbers are a complete falsehood based on their estimate of when they think they might get something, not based on any reality. And again, they show lead times for things that are discontinued from the manufacturer.
Then there's their prices. They watch the market for clone parts and specifically will buy things from other stores that they think are going to be out of stock soon or discontinued, double or triple the price and then list them on their own store. This absurd behavior and in many cases in violation of manufacturer's retail agreements.
I would not recommend doing business with this company. I would stay as far away as I could. They are liars. They have no ethical standard of running their business. They take advantage of people. They manipulate data and search algorithms at the cost of their customers. They're sleazy, awful and bad. 1 star is not a low enough rating for what they actually deserve.
Gustavo C
Verified Buyer
I have bought from Charlie’s before and they were awesome, thanks
Preston
Verified Buyer
Simple and straight forward, all errors in the process were muy own and were resolved with i formation prominently displayed and easily inderstood on the website. Quick and easy experience all around!
Dale P
Verified Buyer
Love Charlie’s.. great products, great people, great service.
Angelo L
Verified Buyer
The website is well designed and easy to navigate. The products I ordered were shipped quickly and the staff at Charlie’s customs were extremely helpful and professional.
James M
Verified Buyer
Fast and Easy
justin t
Verified Buyer
Great selection of unique and high quality gear. Excellent resource for parts.
John K
Verified Buyer
Very helpful, everything as expected. Great quality very happy with purchase.
Theodore P
Verified Buyer
Quick delivery and exactly as advertised. Great service as always.
Clarence
Verified Buyer
If you’re looking for Authentic you won’t have to look anywhere else, CCC HAS YOU COVERED!, Rick.
Response from Charlie's Custom Clones
Aug 10, 2021
yes we do! thanks for shopping with us again, Rick
Raymond C
Verified Buyer
Customer Service was remarkable. I was getting updates promptly about my order. Will definitely order again if I find something I like. Great service!
About Charlie's Custom Clones
Charlie's is the leading name in military correct, 100% authentic rifles, optics, suppressors, pistols and rifle components for the clone builder and shooting enthusiast. Trust Charlie's for solid service, great quality selection and innovation. Read our reviews here from real customers. We are happy to report that actual customers enjoy our attention to detail and love of the sport. Yes, we are rifle and scope and barrel nerds.
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Charlie's Custom Clones is a Verified Merchant
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