Christmas Central https://www.christmascentral.com Other
4.3 From 1 to 5
9730 Reviews
Overall Ratings
5 Stars
6877
4 Stars
1129
3 Stars
486
2 Stars
386
1 Star
852
Reviews 9730
Recommend 9 / 10
TrustScore 8.69 / 10
Lindsey A
Jan 04, 2021
Verified Buyer
Very nice ornaments and a good selection. Arrived in a timely manner, considering the pandemic!
Customer
Jan 04, 2021
Verified Buyer
Nice quality for fair prices. Great customer service.
Ronald G
Jan 04, 2021
Verified Buyer
Good experience
Marcos A
Jan 04, 2021
Verified Buyer
The expierence was good, fast delivery... i am jus rating 4 stars because the product wasn't the reference that i was looking for and i need to process a return, let's see how the return process goes
Cristal M
Jan 03, 2021
Verified Buyer
I had to leave a message to ask about an order being later than expected. I did end up receiving it in good condition, and even though it was after the item arrived, I did get a call in response to the voicemail I left. I'm assuming that the lateness was because of the US Postal Service's problems and not anything at Christmas Central, and I'm also assuming that there were enough calls needing attention that it took awhile for Christmas Central to get caught up with them. Overall, I appreciate that they followed up with my call.
Paul G
Jan 02, 2021
Verified Buyer
Very slow shipping .I think it was lost for a while .
Sue E
Jan 02, 2021
Verified Buyer
The things I ordered were very nice, but I didn't receive them until a couple days before Christmas. I needed them earlier as they were the only decorations i was going to use. I was disappointed, but at least I have them early for next year.
Customer
Jan 02, 2021
Verified Buyer
Love the lighted presents! Exactly what I hoped for and made it before Christmas!
Barbara B
Jan 01, 2021
Verified Buyer
Hard to contact them
janna
Jan 01, 2021
Verified Buyer
I bought two sets of xmas lights locally and needed more. found the same thing on Christmas central though it was more expensive. I ordered them toward the end of November and got them after xmas. the lights that came are poorer quality and different colors. when I went to put them up a third of them didn't work. I found a missing bulb and with some difficulty plugged a spare in. still no light. sending them back. hopefully the refund experience will be more positive.
Customer
Jan 01, 2021
Verified Buyer
slow delivery
Customer
Jan 01, 2021
Verified Buyer
Jan 1st still no items. And I have to pay to send them back when I do receive them. Thanks alot.
Customer
Jan 01, 2021
Verified Buyer
I had to Return the item that I ordered and I have not received any acknowledgment that it has been returned and received on your end nor have I received my credit
Paul D
Jan 01, 2021
Verified Buyer
I only give them a two because I have not received my entire order as of yet. I received 75% of it and called customer service to figure out when the rest would be sent. They told me to be shipped out right away and I still have not seen it. So they need to coordinate their administrators offices with their customer service.
Missy I
Jan 01, 2021
Verified Buyer
From getting the complete wrong order, to no lack of communication and me having to repeatedly ask for a refund, I would definitely not recommend this store to anyone else. I'm STILL waiting on a refund.
Ronda M
Dec 31, 2020
Verified Buyer
I am terribly disappointed in this order and your service. I placed my order on 12/6 and I still haven't received it and doesn't look like it's been shipped! Order #314434

Why wouldn't you reach out to me to let me know that you haven't shipped the item. It's obviously for Christmas and now it's 12/31 and it's still not shipped. Please explain and let me know how you're going to compensate me for this huge inconvenience.

Ronda
248-408-8880
Theresa M
Dec 31, 2020
Verified Buyer
We absolutely love the large wreath we purchased. It was easy to assemble and fun to decorate.
Lauren
Dec 31, 2020
Verified Buyer
I paid for expedited shipping and I received it weeks later. When I looked up Christmas Central’s customer service page, it basically says it is out of their hands and to contact the shipping company yourself so did not bother contacting.
Frances P
Dec 31, 2020
Verified Buyer
Merchandise should have been shipped in a box rather than a bag.
James L
Dec 31, 2020
Verified Buyer
The glass Christmas trees I received were expertly packed and they're unlike any of the other glass tress I've found - uniquely beautiful!
About Christmas Central
Christmas Central offers thousands of high-quality and affordable holiday and seasonal decorations. Find artificial Christmas trees, ornaments, wreaths, outdoor decorations, and more. Plus, shop pool floats, patio furniture, rugs, pillows, and everything you need to decorate your home inside and outside.
Visit Website
Christmas Central is a Verified Merchant
Questions? Contact Us
customerservice@christmascentral.com
1-844-329-5677
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