9730
Reviews
Reviews
9730
Recommend
9 / 10
TrustScore
8.69 / 10
Olivia
Verified Buyer
Customer service was great!
Tammy H
Verified Buyer
product was great.
Sandy W
Verified Buyer
Everyone makes mistakes; however, Christmas Central bends over backwards to resolve an issue. They are kind, attentive, cooperative and problem-solving people. I have already recommended this company to friends over the years. Always a good experience.
Cindy J
Verified Buyer
My “Go To” for Christmas decorations! I am a designer, and Christmas is big at our house. 2019 is going to be Peacocks and rich jewel tones, and I’ve got it almost done already. Great product, prices and service. Thank, CC!
Andrea S
Verified Buyer
Very pleased with my Angel, she looks just as beautiful in person as in the pictures. However, I was disappointed they did not offer free shipping or some sort of discount since I purchased her after Christmas .
Galina C
Verified Buyer
Excellent timely service! Great variety of Christmas decorations! Love it!
Francine D
Verified Buyer
Items were poorly packaged. Delivery Boxes were taped together to create a larger box. No packaging in box to keep items in place. At first I saw one votive holder was broken. Took three tries to get it replaced. As I was decorating with a lighted heart 1 week later I noticed that it was defective. Did not want to go through the trouble of returning it.
Sherry D
Verified Buyer
I was very happy with my purchase. Received my items in a couple of days. My order was correct and my items were packed nicely. I look forward to ordering more from Christmas Central.
Melissa A
Verified Buyer
It was a pleasure
Pamela S
Verified Buyer
I have had a good experience and love all the products I have purchased
wayne m
Verified Buyer
Order was damaged in shipment prior to the Holidays. Company replaced and followed through to assure customer satisfaction. Great Customer service and great product!!
Leo F
Verified Buyer
I purchased a product that turned out to be below par and submitted a poor review. Christmas Central's E-Commerce Customer Service Manager read my review and immediately reached out to me and offered me a refund or replacement. I am very impressed - this is something that you just don't normally see in the online marketplace and I am very impressed with their dedication to their customers. Really makes you feel that you can shop their store with the confidence that they will fix things that are not right. Thank you!
JoAnn J
Verified Buyer
These clear shatterproof ornaments look amazingly like glass. I love them!
Susan A
Verified Buyer
Quick deluvery, all arrived in great condition. Will recommend your website to others. Am also glad your ornaments ate available year round. Thank you!
Cindy -
Verified Buyer
Items just as pictured
Angel E
Verified Buyer
The item I purchased had 12 ornaments per set and I ordered 2 (24 total) however I only received a total of 2 items (1 per order). I called customer service who apologized and they said they didn't have any more but refunded me for the items. A couple of weeks later I received an unsolicited e-mail from the company again apologizing and they would send out both sets at no charge (12 per order). Their e-mail contained a tracking number. I waited to submit a review until I got the items. I got the items after Christmas but it was so refreshing that they took the initiative and reached out to me after the fact to make it right. This is what I call great customer service. Oh yeah the ornaments are really nice and will look great hanging from my tree.
Kristin P
Verified Buyer
Love your Santas! Reasonably priced and great quality and very cute! Thank you!
Maribeth H
Verified Buyer
Most the order arrived quickly, however one product was never shipped. I had to email to inquire about the missing item. They promptly responded, but sent the wrong item. I re-emailed, and the product I ordered was now out of stock. I placed my order on December 11th. I received my refund January 18th. When I received most of my order, I also received a broken Christmas tree decoration that I did not order. I don't know why I was sent garbage. I will never order from Christmas Central again.
Karin K
Verified Buyer
The ornaments I ordered were well made and beautiful, and the shopping experience at Christmas Central is always easy and enjoyable.
Cindy
Verified Buyer
After writing to complain about a wrong description on the outdoor trees I ordered (I wanted steady lights but there was no number to click for steady - all numbers were blinking lights about 7 different ways) I was sent a very nice email apologizing for the wrong description and a refund of 25% of my order for any inconvenience caused me. I really appreciated this gesture. I used the trees anyway, but that blinking drives me crazy. I will use them again next Christmas and will even buy more trees from Christmas Central, going to 4' trees and making sure the lights are steady in the description again. Thank you.
About Christmas Central
Christmas Central offers thousands of high-quality and affordable holiday and seasonal decorations. Find artificial Christmas trees, ornaments, wreaths, outdoor decorations, and more. Plus, shop pool floats, patio furniture, rugs, pillows, and everything you need to decorate your home inside and outside.
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Christmas Central is a Verified Merchant
Questions? Contact Us
customerservice@christmascentral.com
1-844-329-5677
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