4801
Reviews
Reviews
4801
Recommend
9 / 10
TrustScore
9.49 / 10
Hoi Leung
Verified Buyer
If they don't have the item on hand. I can order it online and have it deliver to any of their locations for pickup.
jonathan aaron
Verified Buyer
very good customer service, very thourough. shipping to store was slower than expected and cost of item was over a hundred dollars more than options online. experience was pleasant but will probably shop online in future.
mike pawlik
Verified Buyer
Always excellent service, and very happy with the products I purchased
George Mitsch
Verified Buyer
Staff were knowledgeable, courteous and attentive to address shoppers in order.
Denis Labarthe
Verified Buyer
Knife arrived in time and as described
veronica or ryan
Verified Buyer
Great knife
Michele Cunningham
Verified Buyer
I ordered a set of 4 wusthof steak knives for a gift the week just before Christmas and did not think I would get them before Christmas day but I did! I promptly got a call when they arrived at the store and picked them up. Great service.
Stephen Penner
Verified Buyer
Did not receive an email saying the item had been delivered, but it was on time and I am satisfied
Saundra Clare
Verified Buyer
Shipping is super fast ...much appreciated!
Heather Murray
Verified Buyer
Only one oven mitt recieved, expected a pair
Response from House of Knives
Jan 02, 2019
Hi Heather, we're sorry to hear you're disappointed! From your order, it looks like you only ordered one mitt, but we still have more in stock if you'd like to get a second! Please let us know if there's anything further we can do for you.
- The HOK Team
Jodi Kraychy
Verified Buyer
Great online service and fast delivery
Aaron Hiebert
Verified Buyer
Quick shipping, decent pricing. Well packaged. Happy with quality of product.
Amy Klein
Verified Buyer
Efficient
Carol Thompson
Verified Buyer
the product was exactly what I needed and it arrived 2 days after the order was placed thanks
Jennifer Moulton
Verified Buyer
Very fast shipping, great product. Very happy with the quality of the knives!
Kim Judson
Verified Buyer
Excellent experience both online and in store. Knife is beautiful and service exceeded expectations...and right before Christmas too!
John Parkin
Verified Buyer
Good service
Lloyd Muckle
Verified Buyer
Quick and easy. Only issue is lack of stock available . Great knives
Chang Liu
Verified Buyer
Fast shipping and great quality, thanks very much!
Alex Welch
Verified Buyer
Fast and easy
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
Visit Website
House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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