345
Reviews
Reviews
345
Recommend
9 / 10
TrustScore
9.49 / 10
Mairn Cooley
Verified Buyer
They do not offer sales over the phone which was challenging for a rural person with limited internet access. When my shipment arrived, the box containing my motor wasn’t taped shut like the other shipment and it rolled out on to the floor, lucky it didn’t land on my foot. As well, between my two motor shipments, the accessories we’re not packed in the correct boxes so I had to reorganize the pieces to ensure I received everything.
Matthew Mays
Verified Buyer
Works good. Gonna order another bike!
Don Royer
Verified Buyer
Arrived in 6 days, about the usual. As with most Luna items, No instructions! You have to go hunting for info. ,some times rather easy, sometimes Not! Really,
the cost to include instructions or specificity where to find them, may cost .10 - $1.00, depending on the item. Sometimes customer service- satisfaction is worth way more than that. Don Royer
the cost to include instructions or specificity where to find them, may cost .10 - $1.00, depending on the item. Sometimes customer service- satisfaction is worth way more than that. Don Royer
ken Belk
Verified Buyer
Best move iv made in years get one before they’re gone🚀🚀💯
Norman Richeson
Verified Buyer
One
Gerald Lantaigne
Verified Buyer
As always. Awesome products. Awesome service.Excellent fit and finish.
Hyungtaek Chang
Verified Buyer
What a cool store to visit and staffs are kind. Love the new warehouse!
Drew N/A
Verified Buyer
The product itself was great. My bbso2 is rock solid to the frame now. Shipping was very slow and I had to interrupt a vacation to install the part.
Joseph Soderberg
Verified Buyer
Exactly what I needed
Alfred Beckley
Verified Buyer
This is second review request. Second order has't arrived yet
Daksh Punia
Verified Buyer
Quality pieces, great price
Daniel MORTENSEN
Verified Buyer
Quality product and shipped with reasonable alacrity. Delivering on promises in this challenging environment gets a business 5 Stars.
Now, if I can just get my two boys to bring back the Surron so I can get a ride in, I'm sure I'm going to love it.
Now, if I can just get my two boys to bring back the Surron so I can get a ride in, I'm sure I'm going to love it.
Katherine Nurenberg
Verified Buyer
Great customer service and fast shipping. I love my new sur Ron!
Eric Patrick
Verified Buyer
Luna is top notch!
Jacob Neal
Verified Buyer
I love you guys for making my E bike dreams come true!
Mike Mayberry
Verified Buyer
Worst customer service in the industry
Jordan Wiley
Verified Buyer
Everything functioned as described! No surprises from beginning to end!
Thomas Pava
Verified Buyer
Great product, fast shipping, mediocre communication.
Chad Cabana
Verified Buyer
Fast reliable
scott morrison
Verified Buyer
Still waiting for the 52 volt advancer 300w charger to be available.
Questions? Contact Us
support@lunacycle.com
800-881-4471 (messages returned within 1 business day)
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