354
Reviews
Reviews
354
Recommend
9 / 10
TrustScore
9.49 / 10
Henry Schlotzhauer
Verified Buyer
Ordered a Sur Ron and it arrived in less than a week!
Paul Gardner
Verified Buyer
Very helpful. Quick delivery.
Arnaldo Cabral
Verified Buyer
A+
Bobby Marshall
Verified Buyer
Package came fairly quick (roughly a week after purchase), the package was very secure bike came in without a scratch on it. Very good customer service, who I talked to was very helpful.
David Jones
Verified Buyer
Amazing, love my Sur RonnX!!
Maynard Schweigert
Verified Buyer
Moreover Specialized you have meet your check mate.
Jeremy Wyse
Verified Buyer
item says delivered but has not arrived, package is no where to be found outside my house and we don’t have neighbours, mail box is also empty
Joseph R Thornton
Verified Buyer
Great service and prices. Quality products.
elpidio simon
Verified Buyer
Item arrived sooner than expected. I ordered the Luna Cycle tool kit and the product is of night quality and has everything you would need to work on an Ebike.
DonC N/A
Verified Buyer
great folks.
Aki LaCount
Verified Buyer
Positives; quick shipping. Not bad at all. If it would ship within 24 hours would be great but not overly alarmed if it's within 48 hours.
Negatives...guys, please find a better way to package sprockets and parts without using the unforgiving stick that never come off without having to scrape it off. It's beyond annoying.
The website experience on the desktop needs a huge improvement. GTMetrix score alone shows there's a bottleneck with the overall design. Broken images, etc (as I do web design full time...). The parts selection and more information on the BBSHD can be so much better. If certain parts require certain thin like the sprocket needing another part, I shouldn't be able to check out rather than realizing later I needed another part on top.
Negatives...guys, please find a better way to package sprockets and parts without using the unforgiving stick that never come off without having to scrape it off. It's beyond annoying.
The website experience on the desktop needs a huge improvement. GTMetrix score alone shows there's a bottleneck with the overall design. Broken images, etc (as I do web design full time...). The parts selection and more information on the BBSHD can be so much better. If certain parts require certain thin like the sprocket needing another part, I shouldn't be able to check out rather than realizing later I needed another part on top.
Tom Gonzales
Verified Buyer
Belt drive works really well and is super quiet
Kevin Davis
Verified Buyer
I own 3 Sur Ron dirt bikes. Luna Cycles has been awesome to work with on all 3 purchases !
Vincent Reale
Verified Buyer
Love my new Sur Ron comfort seat!
Shawn Carolan
Verified Buyer
Thanks for the email support!
Adam Weaver
Verified Buyer
The shopping experience was just fine. I received everything in a timely matter and all parts I was expecting were included. I've assembled my ebike at this point. Just waiting on my battery to arrive (I didn't order it through Luna).
Jonathan Dykes
Verified Buyer
Luna is the best!
Austin Bauman
Verified Buyer
Fast shipping and great people!
Joe Panza
Verified Buyer
Excellent experience each time I order from Luna. Great product selection and fast delivery. Quick to respond to emails if you have questions or need additional assistance.
Daniel asing
Verified Buyer
Good fast delivery and good email communication
About Luna Cycle LLC
At Luna Cycle LLC, we are passionate about empowering your ride with cutting-edge electric bike technology. Our mission is to make electric biking accessible, enjoyable, and sustainable for everyone.
We specialize in high-quality electric bike kits, batteries, and components that transform your traditional bicycle into an electric powerhouse. Whether you’re commuting, exploring trails, or just enjoying a leisurely ride, our products are designed to enhance your cycling experience.
Our team is dedicated to providing exceptional customer service and expert guidance, ensuring you have the right tools and knowledge to make the most of your electric biking adventures. Join the Luna Cycle community and discover the thrill of electric cycling!
Visit Website
We specialize in high-quality electric bike kits, batteries, and components that transform your traditional bicycle into an electric powerhouse. Whether you’re commuting, exploring trails, or just enjoying a leisurely ride, our products are designed to enhance your cycling experience.
Our team is dedicated to providing exceptional customer service and expert guidance, ensuring you have the right tools and knowledge to make the most of your electric biking adventures. Join the Luna Cycle community and discover the thrill of electric cycling!
Luna Cycle LLC is a Verified Merchant
Questions? Contact Us
support@lunacycle.com
800-881-4471 (messages returned within 1 business day)
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