354
Reviews
Reviews
354
Recommend
9 / 10
TrustScore
9.49 / 10
David Lowe
Verified Buyer
It took a while but we love our bikes.
joseph harris
Verified Buyer
Fast shipping with USPS!
Douglas Burton
Verified Buyer
My item was delivered quickly and it was packed nicely.
Dalton Mangrum
Verified Buyer
Excellent, High-Quality Product!
Howard Barker
Verified Buyer
Surron is simply amazing. Well packaged and arrived earlier than expected. Shame they didn’t reply to my email thanking them, but sure they are busy! Would recommend Lunacycle to anyone & everyone; great experience and world class products!
Garry Brett
Verified Buyer
EggRider was shipped well packed and arrived sooner than I expected. Will buy from again.
Rob Mendell
Verified Buyer
Got good help from customer support. Will shop here again
Paul Nowinski
Verified Buyer
Great experience, good with answering emails quickly.
francisco mendoza
Verified Buyer
I bought my first mid drive motor from Luna Cycles in 2019 it was a Bbs02 with a 48v 13 ah battery which I still have on my Giant Roam bike and still going strong with no issues, Recently last month I purchased My sur ron x and since I live only about 2 hrs away from Luna cycle , i decided to drive down with my son and pick it up myself, It was my first time going Into their show room and It was a great experience! Shout out to Ramsey and Davis for their great service!every time I get asked about my electric bike set up and now my Awesome sur ron x, I always make sure I let people know about LUNA CYCLES!
alexandre marchant
Verified Buyer
Fantastic help from the personel on site 🌞🌞 quick and intelligent
However the product is poorly packaged with poor instructions . (Lift kit and peg adjustment kit )
Incorrect amount of screws and the sizes weren't correct . I had to purchase different screws and left with certain pieces after I've finished so I'm not sure of it's correctly installed as the instructions on the plastic packet are unclear and unhelpful
However the product is poorly packaged with poor instructions . (Lift kit and peg adjustment kit )
Incorrect amount of screws and the sizes weren't correct . I had to purchase different screws and left with certain pieces after I've finished so I'm not sure of it's correctly installed as the instructions on the plastic packet are unclear and unhelpful
Wyatt LeFevre
Verified Buyer
Great customer service response time and great products. However, I ordered a chainring and sprocket separately, and because I ordered them separately you couldn't include the bolts to put them together so I had to order them myself. Not a big deal. I'm just wondering why you couldn't include 50¢ in parts. Maybe it has to do with the way you track inventory? Idk. Great service other than that.
tom morphew
Verified Buyer
beautiful sprocket , very fast shipping
john beck
Verified Buyer
Luna Cycle have the highest quality product at great prices, fast shipping and trustworthy. I have purchased 3 times more than the average rider having big family that rides with me. My style of riding puts all my bikes to the test and Luna never fails.
Brad Kirstein
Verified Buyer
Awesome product. 42 tooth vs standard 48 tooth heavy steel chain ring! Really nicely made.
Shaun Davis
Verified Buyer
Pleased with the product. Quality is good.
Justin York
Verified Buyer
So my experience has been good, delivery even came a week early. so bonus for me.
Hugo Savard
Verified Buyer
Little bits and pieces but still delivered professionally with 2 stickers as a bonus. Thank you very much. Now get that X-1 battery back in stock so I can send some more money your way. ;).
Neil Rennie
Verified Buyer
Excellent upgrade with great service from Luna Cycle.
Albert Jaramillo
Verified Buyer
Fantastic service, highly recommend, 5 stars from the 575
jarrid henderson
Verified Buyer
an instruction sheet would be nice for the primary chain drive. thanks!
About Luna Cycle LLC
At Luna Cycle LLC, we are passionate about empowering your ride with cutting-edge electric bike technology. Our mission is to make electric biking accessible, enjoyable, and sustainable for everyone.
We specialize in high-quality electric bike kits, batteries, and components that transform your traditional bicycle into an electric powerhouse. Whether you’re commuting, exploring trails, or just enjoying a leisurely ride, our products are designed to enhance your cycling experience.
Our team is dedicated to providing exceptional customer service and expert guidance, ensuring you have the right tools and knowledge to make the most of your electric biking adventures. Join the Luna Cycle community and discover the thrill of electric cycling!
Visit Website
We specialize in high-quality electric bike kits, batteries, and components that transform your traditional bicycle into an electric powerhouse. Whether you’re commuting, exploring trails, or just enjoying a leisurely ride, our products are designed to enhance your cycling experience.
Our team is dedicated to providing exceptional customer service and expert guidance, ensuring you have the right tools and knowledge to make the most of your electric biking adventures. Join the Luna Cycle community and discover the thrill of electric cycling!
Luna Cycle LLC is a Verified Merchant
Questions? Contact Us
support@lunacycle.com
800-881-4471 (messages returned within 1 business day)
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