4.7
From 1
to 5
Reviews
2175
Recommend
10 / 10
TrustScore
9.49 / 10
RICHARD B
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
Excellent and friendly customer service.
June B
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
it works great!
TRACI B
Verified Buyer
HOME Emergency Medical Alert System
Thankful… give my siblings and I peace of mind when we can’t be with mom.
Response from Medical Care Alert
Jun 23, 2023
Thank you so much for your kind words! We are so glad to hear that Thankful has been able to give you and your siblings peace of mind when you can't be with your mom. We strive to provide the best care and support for our users and it's wonderful to hear that we have been able to do that for you. Thank you for your review!
JACQUELINE
Verified Buyer
HOME Emergency Medical Alert System
Have not used it yet .. but feel safer don’t to ask the any one to be there for me
ROSALIE L
Verified Buyer
HOME Emergency Medical Alert System
We have not had to use the Medical Alert button yet, but it seems to be a good product. The people we talked with on the phone seem knowledgeable.
STEPHEN A
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
Gives piece of mind if there is a problem. Would recommend them to others.
DORIS A
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
I feel so much better having this since I live alone now
Christine A
Verified Buyer
HOME Fall Detection Pendant for HOME-MXD or HOME-LTE
Mom has had her alert system for over a year and its work very well for our family. Great customer service, and every person we have talk with has been very helpful and nice. I say if interested in a alert system, at least talk with the folks a Medical Care Alert. Great job to every one at Medical Care Alert systems.
Francine M
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
I love having this devise. I feel safe all the time and I am never alone in my home!
Response from Medical Care Alert
May 25, 2023
Thank you so much for your kind words! We are thrilled to hear that our device is helping you feel safe when you're home alone. We strive to provide the highest quality medical alert service and it's wonderful to know that it is making a positive difference in your life. Thank you again for taking the time to share your experience with us! Please call customer service at 877-913-3680 if you need anything, and please remember to test regularly.
Walter C
Verified Buyer
HOME Emergency Medical Alert System
This is perfect for my non verbal father. The dispatcher contacts my self and 3 other contacts when the button has been triggered. It gives me a chance to look at the cameras and see if dad needs real help. We love this system so much!
Response from Medical Care Alert
May 24, 2023
We are thrilled to hear that the system is working out well for your father! It is heartwarming to know that the system gives you a chance to look at the cameras and check in on him. Thank you for sharing your positive review about the system. We appreciate your feedback and are delighted that you and your family love it! Call us if you need anything at 877-913-3680.
JUDITH
Verified Buyer
Jewelry Medical Alert Necklace Pendant Holder In Silver
I am happy with everything.
Rebecca S
Verified Buyer
<strong>DSL Filter For Medical Alert Systems</strong>
my Husband and I accidentally ordered 2 systems for my father, I cancelled the 2nd system within an hour of the order being placed, the order did not get cancelled though I spoke with a representative at length on the phone.When the 2nd system arrived I mailed it back the next morning. My checking account was debited for the system and when I called to check on my refund I was told it would take up to 30 days. It is amazing to me they can get their payment instantly from my account but they can not refund my money for 30 day when they already have their equipment back and I should never have received it in the first place. If I had not already set this service up for my father I would cancel and find another company. I am extremely dissatisfied and will not recommend to anyone.
Olivia R
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
I love it, and feels safe knowing I'm protected while out on my morning walks.
Response from Medical Care Alert
May 22, 2023
Thank you so much for taking the time to review our HOME & AWAY ULTRA Medical Alert System! We are thrilled to hear that you feel safe and protected while out on your morning walks. Your satisfaction is our top priority, and we will continue to strive to provide you with the best possible experience. Please remember to test regularly!
LARRY L
Verified Buyer
HOME Emergency Medical Alert System
So far so good. It seems to be doing exactly what we want it to do but fortunately haven't had to test it for real.
Response from Medical Care Alert
May 18, 2023
We are glad that you are happy with your Medical Care Alert system so far and that it is doing exactly what you want it to do. We understand that you have not had to use it for real yet and we are confident that if you do, you will find our system to be reliable and effective. Please don't hesitate to reach out to us should you have any questions or concerns 877-913-3680. Thanks!
MARLENE
Verified Buyer
HOME Emergency Medical Alert System
I guess it’s okay- haven’t used it
Response from Medical Care Alert
May 18, 2023
Thank you for taking the time to review our system. We hope that when you do need to use your system in an emergency, you will be pleased with the results. Please don't hesitate to reach out to us with any questions or concerns you may have at 877-913-3680. Thanks!
LAURA J
Verified Buyer
HOME Emergency Medical Alert System
Expected a more complicated set up, but was very simple. Thank you.
Response from Medical Care Alert
May 18, 2023
We are glad to hear you found the set up process to be simple. We strive to ensure our systems are easy to set up and use so we appreciate your feedback.
Patricia M
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
This could save my life!
SHIRLEY
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
The lanyard works much better. I did have to shorten it some but ithe plastic is not on my neck so therefore there is no pressure on me from the plastic parts. I really appreciated you fixing the lanyard so I am comfortable with it. Thanks so much!!!!!! Shirley
GLORIA L
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
We are so happy to have found a company with great customer service. Thank you for what you do.
Response from Medical Care Alert
May 02, 2023
Thank you so much for your note - you have made our day! :) Please call us anytime if you need anything and remember to test your system regularly - customer service can help if you need us at 877-913-3680.
ARMANDO C
Verified Buyer
HOME Emergency Medical Alert System
The entire process was handled very professionally as well as all the representatives i spoke to where very courteous.
Response from Medical Care Alert
May 02, 2023
Thank you so much for your feedback - we really appreciate it! Please remember to test your system regularly, and call Customer Service if you need anything at 877-913-3680. Thanks!
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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