Medical Care Alert https://www.medicalcarealert.com Health & Medical
4.7 From 1 to 5
Overall Ratings
5 Stars
1734
4 Stars
265
3 Stars
112
2 Stars
11
1 Star
53
Reviews 2175
Recommend 10 / 10
TrustScore 9.49 / 10
Cynthia V.
Jan 31, 2018
Verified Buyer
HOME Emergency Medical Alert System
Got this medical care alert system for my aged aunt. They were very supportive. They were kind when she called to test it or hit it by accident. Thank God there was a lock box that came with it; it really made a difference for us. It was nice to have them send 2 necklaces instead of a necklace and bracelet that would not have been used.
Cynthia V.
Jan 31, 2018
Verified Buyer
HOME Emergency Medical Alert System
Got this medical care alert system for my aged aunt. They were very supportive. They were kind when she called to test it or hit it by accident. Thank God there was a lock box that came with it; it really made a difference for us. It was nice to have them send 2 necklaces instead of a necklace and bracelet that would not have been used.
Cynthia V.
Jan 31, 2018
Verified Buyer
HOME Emergency Medical Alert System
Got this medical care alert system for my aged aunt. They were very supportive. They were kind when she called to test it or hit it by accident. Thank God there was a lock box that came with it; it really made a difference for us. It was nice to have them send 2 necklaces instead of a necklace and bracelet that would not have been used.
Cynthia V.
Jan 31, 2018
Verified Buyer
HOME Emergency Medical Alert System
Got this medical care alert system for my aged aunt. They were very supportive. They were kind when she called to test it or hit it by accident. Thank God there was a lock box that came with it; it really made a difference for us. It was nice to have them send 2 necklaces instead of a necklace and bracelet that would not have been used.
Cynthia V.
Jan 31, 2018
Verified Buyer
HOME Emergency Medical Alert System
Got this medical care alert system for my aged aunt. They were very supportive. They were kind when she called to test it or hit it by accident. Thank God there was a lock box that came with it; it really made a difference for us. It was nice to have them send 2 necklaces instead of a necklace and bracelet that would not have been used.
Judith W
Jan 31, 2018
Verified Buyer
Lockbox EMS Key Storage
Your customer service people have been top notch as well. I've had several calls to them, and each time my question has been answered in a warm, friendly, competent way.
Rhonda S.
Jan 07, 2018
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Medical Care Alert was my Moms medical alert if anything went wrong. I think they were great. Always responded right away. They were very kind and compassionate and professional.
Lisa G
Jan 07, 2018
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
My elderly mother wore the fall necklace. It worked really well. Even when she accidentally hit the button we were called. We never actually needed it for a fall but feel confident that if we had the response would have been immediate just as the false alarms were.
STEVEN B.
Jan 07, 2018
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
MEDICAL ALERT PENDANT FOR MY MOTHER IN LAW. WORKED PERFECTLY. SHE ACTUALLY HAD A FALL AND FIRST RESPONDERS WERE NOTIFIED AND WERE THERE RIGHT AWAY.
Walter F.
Jan 07, 2018
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
We have a medical alert pendant for my father . It has gone well. They are very responsive to our concerns and understand when things go wrong.
Gerard L.
Jan 07, 2018
Verified Buyer
HOME Emergency Medical Alert System
Very pleased with their monitoring services for elderly adult. Works as advertised. Gives great peace of mind.
Millie B.
Jan 07, 2018
Verified Buyer
HOME Emergency Medical Alert System
Great! Equipment sent in a timely manner with easy set-up instructions. Customer service since then has been phenomenal! When pendant was misplaced, was sent a refurbished pendant at no charge and no need to send in original pendant when it was located weeks later. When I had difficulty trying to undo the hasp on the lock box when my front door locks were changed, the operator determined that I had an outdated lock box that was difficult to operate so she immediately sent me a replacement that works even better. My only guff is that I must test the system weekly and the pendents bi-monthly. Wish I only needed to do this monthly.
Alan F.
Jan 07, 2018
Verified Buyer
HOME Emergency Medical Alert System
Medical care Alert replaced the Home and Yard system with the Home system which has a much smaller pendant. They sent out the new system and provided a return shipping label for returning the old system. Setup was easy and the whole process was accomplished in 15 minutes. Very professional.
Linda S.
Jan 07, 2018
Verified Buyer
HOME Emergency Medical Alert System
Needed an alert system that my 90-year old mother could have with her at all times in case of an emergency. Worked extremely well - very smooth process and very professional/knowledgeable representatives. The cost was for an entire year of monitoring service.
Kathryn L.
Jan 07, 2018
Verified Buyer
HOME Medical Alert Wall Button
My mother needed a medical alarm system. We ordered Medical Care Alert. Have had it almost 3 yrs. Prompt receipt, EXCELLENT customer service (esp. Sue!). Have had a few glitches with battery charging in system, but quick, excellent response. Never had an emergency, but mother has accidentally called a couple times & response has been quick.
Nancy F.
Dec 04, 2017
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
My selection of this company was an excellent decision! The cost is very reasonable, they are very professional and the response is immediate! I know because I accidentally hit the call button a couple of times and they responded immediately. Luckily, they try to make contact prior to dispatching emergency services! I would highly recommend this service.
Nancy F.
Dec 04, 2017
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
My selection of this company was an excellent decision! The cost is very reasonable, they are very professional and the response is immediate! I know because I accidentally hit the call button a couple of times and they responded immediately. Luckily, they try to make contact prior to dispatching emergency services! I would highly recommend this service.
Nancy F.
Dec 04, 2017
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
My selection of this company was an excellent decision! The cost is very reasonable, they are very professional and the response is immediate! I know because I accidentally hit the call button a couple of times and they responded immediately. Luckily, they try to make contact prior to dispatching emergency services! I would highly recommend this service.
Nancy F.
Dec 04, 2017
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
My selection of this company was an excellent decision! The cost is very reasonable, they are very professional and the response is immediate! I know because I accidentally hit the call button a couple of times and they responded immediately. Luckily, they try to make contact prior to dispatching emergency services! I would highly recommend this service.
Nancy F.
Dec 04, 2017
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
My selection of this company was an excellent decision! The cost is very reasonable, they are very professional and the response is immediate! I know because I accidentally hit the call button a couple of times and they responded immediately. Luckily, they try to make contact prior to dispatching emergency services! I would highly recommend this service.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!

Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:

Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.

All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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