2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
JOANN L
Verified Buyer
I gave her and how she represented your company a 5 star.
Darlene L
Verified Buyer
CUSTOMER SERVICE WAS VERY HELPFUL AND EFFICENT IN SENDING A REPLACEMENT NECKLACE. VERY PLEASED.
CONI L
Verified Buyer
I love that I have a system to help keep my mother in touch with medical care if I am not with her and she is in need.
Our only problem thus far is that she has accidentally set off her necklace button when she bent over (we shortened the necklace length to prevent this from happening again). However, she also accidentally set it off while sleeping as she must have rolled over on it. I would love suggestions you might have to help us not have the similar incidents happen again. Is the button set at too sensitive a level??
Thank you for your help!!! Everyone has been so wonderfully kind and forgiving when the alarm has been alerted!!
Our only problem thus far is that she has accidentally set off her necklace button when she bent over (we shortened the necklace length to prevent this from happening again). However, she also accidentally set it off while sleeping as she must have rolled over on it. I would love suggestions you might have to help us not have the similar incidents happen again. Is the button set at too sensitive a level??
Thank you for your help!!! Everyone has been so wonderfully kind and forgiving when the alarm has been alerted!!
MARY A
Verified Buyer
It has always been working well for my folks when they have tested it.
Thank you for this service.
Can a new credit card be billed through my Mom? I paid for the first month only. She would like continue this service but on her card.
Thank you!
Thank you for this service.
Can a new credit card be billed through my Mom? I paid for the first month only. She would like continue this service but on her card.
Thank you!
DENISE R
Verified Buyer
Everyone was so friendly and sounded like they really cared, which meant a lot to me.
JOHN S
Verified Buyer
I stumbled upon MedicalCare alert after attempting to make contact with the other 2 competitors. Thanks, their "salesmanship" was abysmal and their websites are a joke! so far your test went great, seems like excellent product.
Response from Medical Care Alert
Aug 09, 2022
Thanks for your note and feedback - we appreciate it! Please test your system regularly, and call our customer service team if you need anything!
DOROTHY
Verified Buyer
Excellent and professional service on the phone. My mom is happy with it. She feels safe with it.
Response from Medical Care Alert
Aug 06, 2022
Hi - thanks so much for your feedback and taking the time to let us know - we're so glad your mom is happy and feels safe! Please remember to have her test the system regularly, and call us if you have any questions!
ESTER M
Verified Buyer
Bought it but I don’t need it.
CHRIS R
Verified Buyer
So far we are very pleased. My mom accidentally set off her pendant alarm and the operator was very kind and helpful.
Response from Medical Care Alert
Jul 28, 2022
Thanks for your feedback - please call our customer service team if you mom needs anything and please test her button regularly. 877-913-3680. Thanks!
TED B
Verified Buyer
i feel more secure knowing that what i wear around my neck 24 hours a day will summon help when needed.
CECELIA H
Verified Buyer
Very professional, helpful staff!
Doris
Verified Buyer
Good and professional
ROBERT B
Verified Buyer
Goodsercice,fastdelivery
LINDA A
Verified Buyer
Quick and professional
JOAN S
Verified Buyer
thanks to Deb for all her help in getting this for my 90 year old mother. Already got it set up and paid for a year
MARILYN S
Verified Buyer
Process was easy and all my questions were addressed
KAREN K
Verified Buyer
Great customer service
Response from Medical Care Alert
Jul 08, 2022
Fantastic - thanks for letting us know! Please remember to test your medical alert system regularly and please call us if you need anything!
THOMAS B
Verified Buyer
Purchase was extremely easy. Had trouble with land line unit (didn’t realize it would not work with a landline phone system that required a #9 before dialing out. Call Med Care and they immediately sent a replacement (cellular) before I even sent the old one back. They even paid for the return of the landline unit. The cellular unit arrived within a few days and worked immediately... very easy. Also great sales person. Very please!
Response from Medical Care Alert
Jul 07, 2022
Thanks for sharing your thoughts, and I'm glad we got the phone line worked out for you! Please remember to test your system regularly, and please refer your friends and family if they need a medical alert system - you'll each get 1 month free service as our way of saying THANKS!
THERESA W
Verified Buyer
Excellent customer service. Thank you for being there for my mom
PENELOPE M
Verified Buyer
Very likely to recommend.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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