2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Connie F
Verified Buyer
Your sta
THOMAS P
Verified Buyer
They were very helpful and answered all my questions.
RICHARD V
Verified Buyer
Customer service was great. They returned phone calls and followed up to confirm setup was completed. I feel confident in their service.
Response from Medical Care Alert
Jan 26, 2022
Thanks so much for your feedback - we appreciate it! Your comments remind me of a radio ad I heard last week in Pt. Saint Lucie for an Air Conditioning repair company. Their tag line is “We answer the phone. We show up on time. We do the job right the first time.” Thanks again, and please remember to test your button regularly!
Elsie B
Verified Buyer
I explained the problem and went through the trouble shooting process and then it was decided the pendant needed to be replaced. My mother is 97 and lives with us. She has used the pendant and is very important it is working properly. Customer Service was very good!
JOYCE S
Verified Buyer
Howcanyoutestit
Response from Medical Care Alert
Jan 10, 2022
HI - you can test your system by pressing the button and speaking with the operator. We always appreciate a call from you first so that we can put your system in "test" mode for 15 minutes, that way we don't tie up a live operator. Please call customer service at 877-913-3680 - thanks!
LARRY A
Verified Buyer
Not a long wait time. Answered my question. Was courteous
Joan C
Verified Buyer
We a;ways get immediate @ personal service when we contact Medical Alert.
EDNA P
Verified Buyer
Is this the smallest”button”you have? Black button makes it hard to wear with certain clothes.
Edna Wilson
Edna Wilson
DOROTHY P
Verified Buyer
My mom accidentally pressed her button while sleeping. The system worked very well, and although the call wasn't made on purpose, it is reassuring to know how well the system worked and that the receiver was able to pick up her voice from across the room.
MELVIN J
Verified Buyer
THE SYSTEM WORKS GREAT..TGE STAFF WAS VERY CO OPERATIVE IN HELPING US GET STARTED///WELL DONE
Response from Medical Care Alert
Dec 23, 2021
Fantastic - thanks for letting us know! Happy Holidays, and please remember to test your system regularly!
Dorothy E
Verified Buyer
IhavealwalyshadagreatexperiencewithMedicalCaeAlert-Ihaverecommendedittoseveralofmyfriends-thestaffiseffecientandalwayscourteous-thanksforbeingthereforme
Response from Medical Care Alert
Dec 22, 2021
Thanks so much for the kind words - we appreciate it and we appreciate YOU! Please remember to test your system regularly!
Donald
Verified Buyer
Helpful, friendly and knowledgeable person was able to assist me.
Response from Medical Care Alert
Dec 11, 2021
Fantastic! Thanks for letting us know, and remember to test your system regularly!
Harvey L
Verified Buyer
REALLY A 5 STAR OPERATION FROM ORDERING TO SET UP
Diana W
Verified Buyer
Ok so far
Theda R
Verified Buyer
Responded very promptly, mailed me what I needed and I received it in just a few days. Great service. The lady who who left the message was the same one I talked to when I called back, and I think that’s unusual these days.
Sandra T
Verified Buyer
Very satisfied with your service. The only problem is we are waiting for the apartment complex to put a door know on the door so we can hang the lock box.
Bob S
Verified Buyer
She is wonderful. So helpful!
Joanne M
Verified Buyer
Courteous and informative.
Ada R
Verified Buyer
Excellent service!
Delana B
Verified Buyer
Great to work with, easy setup and fast response. Makes me feel better about my grandmother living alone now.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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