2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Barry E
Verified Buyer
Everything as promised great company thank you
Marilyn A
Verified Buyer
great experience
Darice D
Verified Buyer
Very nice
Edward R
Verified Buyer
was good i joined
Warren L
Verified Buyer
All questions answered. Very helpful.
August T
Verified Buyer
I had no problem with the process except that it cost $25 to return the equipment and than I receive an email a few days later saying how did I like the process of returning with free shipping!
Now I had to return the equipment cause my Dad passed away, so it wasn't like I was changing to another company. So I did not need this extra expense with all that I am dealing with now.
Now I had to return the equipment cause my Dad passed away, so it wasn't like I was changing to another company. So I did not need this extra expense with all that I am dealing with now.
Ellen M
Verified Buyer
It worked every time.
David L
Verified Buyer
Professional, friendly and helpful
Jewish F
Verified Buyer
responsive
Jewish F
Verified Buyer
responsive
Susy G
Verified Buyer
Awesome gentleman. Not pushy but very pleasant and understanding
Joann R
Verified Buyer
Spoke with Sue about returning med alert as I no longer needed it, she helped me get everything I needed to send back address and even answered our mail clerks question and helped me quickly and friendly, she’s a keeper.
Jelani T
Verified Buyer
Very good, I just wish there was 24 hour customer service.
Response from Medical Care Alert
Jan 02, 2019
Thanks for your feedback - we appreciate it! Our monitoring center is open 24/7 and will gladly take a message for the customer service team if you need us after hours. Customer Service is open Monday-Friday 9:00 AM - 8:00 PM and Saturday 9:00 AM - 4:00 PM Eastern Time. Thanks!
Brent C
Verified Buyer
EXCELLENT and attentive customer care. VERY efficient and prompt response to any concerns.
Deborah A
Verified Buyer
Medical Alert you are wonderful!!! Thank you for calling to let me know that my mother and fathers fall alarm was not functioning. They did not realize that shutting off the house phone, shut off the fall system.
Thank you to the courteous staff that assisted me in getting their new equipment and service lined out. You guys are the best. :-) Recommend your service to any one that needs fall monitoring to help keep their aging parents in their own home.
Sincerely,
Deborah R. Adams-Flint
Thank you to the courteous staff that assisted me in getting their new equipment and service lined out. You guys are the best. :-) Recommend your service to any one that needs fall monitoring to help keep their aging parents in their own home.
Sincerely,
Deborah R. Adams-Flint
Response from Medical Care Alert
Jan 02, 2019
We're so glad we could help your parents! We constantly monitor the status of our systems, so we are able to let them know if there is a problem with something like this (disconnected phone or power). Please encourage them to test weekly!
Priscilla L
Verified Buyer
good job great people
Andrew T
Verified Buyer
Loved the device. Just wish I could have gotten it sooner in my fathers life
Response from Medical Care Alert
Dec 12, 2018
We're sorry for your loss, and appreciate you taking the time to share your feedback.
Gail M
Verified Buyer
Medical Care Alert is great!
Cheryl A
Verified Buyer
So far under a week, we've had great service.
John R
Verified Buyer
I found that the device did not always work and other times it was quite a bother. It was recommended to me to get an Apple Watch with a fall detection and GPS that is water proof. I did and found less costly also.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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