Medical Care Alert https://www.medicalcarealert.com Health & Medical
4.8 From 1 to 5
2345 Reviews
Overall Ratings
5 Stars
1992
4 Stars
259
3 Stars
51
2 Stars
13
1 Star
30
Reviews 2345
Recommend 10 / 10
TrustScore 9.7 / 10
Gloria S
Sep 25, 2018
Verified Buyer
Very satisfied with my contact with your rep. She was very helpful.
Nancy F
Sep 24, 2018
Verified Buyer
Quick to reply, replaced, received it in 3 days, easy to return and easy to set up, easy to test very happy with service
Margery H
Sep 24, 2018
Verified Buyer
Medical Care Alert has helped my mother not only with concerns but with things like changing the batteries in her monitoring system! Full service customer support.
Roselyn B
Sep 23, 2018
Verified Buyer
5 stars. Always caring and always ready to answer your call.
Lila L
Sep 22, 2018
Verified Buyer
Very helpful and friendly anytime I called with questions. Thankfully, the button never needed to be pushed for an emergency. It was accidentally pushed a couple of times, and each time, everyone was very friendly!! Thank you!!
Cynthia R
Sep 21, 2018
Verified Buyer
A five . I am pleased so far
Ross N
Sep 21, 2018
Verified Buyer
n/c
Trever C
Sep 19, 2018
Verified Buyer
Excellent assistance
Mark P
Sep 18, 2018
Verified Buyer
Very good customer service. Thanks for your help
Herbert R
Sep 17, 2018
Verified Buyer
Thank you for being we we needed you.
Arlo N
Sep 17, 2018
Verified Buyer
As always your staff is prompt and attentive to our requests. Replacing his charging station was delivered quickly.
Karen P
Sep 16, 2018
Verified Buyer
I had a marvelous experience with the Medical Care Alert customer service personnel. Easy to talk to and understand. All questions and concerns were answered and I feel my mother is in good hands with your company!
Judy S
Sep 14, 2018
Verified Buyer
I am well pleased with the service and problems are quickly solved
Raquel R
Sep 14, 2018
Verified Buyer
I had a very good experience. They sent me new batteries with the instructions of how to replace them and an envelope to send the used ones back. Thank you.
Mary J
Sep 12, 2018
Verified Buyer
I was very pleased with the response from customer service when I called. I understood the first time I called when they wanted me to see if my problem continued and when I called back and told them that it did happen again, the person I immediately placed an order for a replacement unit which arrived in 2 days and has been working fine.
Response from Medical Care Alert
Sep 12, 2018
Thanks for your feedback - we are so glad it's working out well for you! Please call us any time when you have questions or need help - we really appreciate you!!
Amanda
Sep 12, 2018
Verified Buyer
Very easy to work with and good customer service!
Floyd M
Sep 07, 2018
Verified Buyer
Great
Sharon W
Sep 07, 2018
Verified Buyer
Everyone was very helpful
George
Sep 07, 2018
Verified Buyer
Great customer service could not have had a better experience they do a great job
Gloria M
Sep 04, 2018
Verified Buyer
Excellence. In clarity & communication.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!

Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:

Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.

All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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