2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Gloria S
Verified Buyer
Very satisfied with my contact with your rep. She was very helpful.
Nancy F
Verified Buyer
Quick to reply, replaced, received it in 3 days, easy to return and easy to set up, easy to test very happy with service
Margery H
Verified Buyer
Medical Care Alert has helped my mother not only with concerns but with things like changing the batteries in her monitoring system! Full service customer support.
Roselyn B
Verified Buyer
5 stars. Always caring and always ready to answer your call.
Lila L
Verified Buyer
Very helpful and friendly anytime I called with questions. Thankfully, the button never needed to be pushed for an emergency. It was accidentally pushed a couple of times, and each time, everyone was very friendly!! Thank you!!
Cynthia R
Verified Buyer
A five . I am pleased so far
Ross N
Verified Buyer
n/c
Trever C
Verified Buyer
Excellent assistance
Mark P
Verified Buyer
Very good customer service. Thanks for your help
Herbert R
Verified Buyer
Thank you for being we we needed you.
Arlo N
Verified Buyer
As always your staff is prompt and attentive to our requests. Replacing his charging station was delivered quickly.
Karen P
Verified Buyer
I had a marvelous experience with the Medical Care Alert customer service personnel. Easy to talk to and understand. All questions and concerns were answered and I feel my mother is in good hands with your company!
Judy S
Verified Buyer
I am well pleased with the service and problems are quickly solved
Raquel R
Verified Buyer
I had a very good experience. They sent me new batteries with the instructions of how to replace them and an envelope to send the used ones back. Thank you.
Mary J
Verified Buyer
I was very pleased with the response from customer service when I called. I understood the first time I called when they wanted me to see if my problem continued and when I called back and told them that it did happen again, the person I immediately placed an order for a replacement unit which arrived in 2 days and has been working fine.
Response from Medical Care Alert
Sep 12, 2018
Thanks for your feedback - we are so glad it's working out well for you! Please call us any time when you have questions or need help - we really appreciate you!!
Amanda
Verified Buyer
Very easy to work with and good customer service!
Floyd M
Verified Buyer
Great
Sharon W
Verified Buyer
Everyone was very helpful
George
Verified Buyer
Great customer service could not have had a better experience they do a great job
Gloria M
Verified Buyer
Excellence. In clarity & communication.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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