2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Robert E
Verified Buyer
I am very pleased with my medical care unit. I have not needed to use it for an emergency; haowever, I feel secure in having it available should I need it. I like tha fact that it is available anywhere I might be located rather that only in my home as was the case with a previous unit.
Response from Medical Care Alert
Jun 26, 2017
We're so glad you are pleased with your Medical Care Alert system! Please remember to test your system regularly (weekly is best), and call us any time if you have any questions! Thanks!
Karen K
Verified Buyer
My husband has ALS and the Medical Care Alert Pendant gives me peace of mind when I have to leave the house. The automatic fall detection appears to work because when I dropped the pendant, it rang the call center. Each time we have tested the pendant over the past year, it has worked as advertised with the emergency call center representative calling and asking us if anyone was hurt. I like the fact that if no one responds, they will call emergency responders. This is a great feature for my husband who has difficulty speaking due to his ALS disease. I also appreciate that Medical Care Alert does not require a long-term contract. The pendant is attractive and low-profile. We give the service a thumbs up.
Response from Medical Care Alert
Jun 26, 2017
We're so glad the fall detection pendant is working out for you and your husband! Please remember to test your system regularly (weekly is good), and please let us know if you need anything!
C A
Verified Buyer
.
Response from Medical Care Alert
Jun 26, 2017
5 Stars - Fantastic!! Thanks for taking the time to give us feedback - we really appreciate it!
Darrell r
Verified Buyer
.
Response from Medical Care Alert
Jun 26, 2017
5 Stars - Awesome! Thank you so much for your feedback - it means a lot to us!
Sharon H
Verified Buyer
Love the security my Medical Care Alert system gives me and my husband. I am a quadraphonic and my h
husband is hard of hearing and diabetic so it gives me comfort to know that I can call for halp when needed. So far we have not had to us it but every time we have tested it we have been pleased with the service.
husband is hard of hearing and diabetic so it gives me comfort to know that I can call for halp when needed. So far we have not had to us it but every time we have tested it we have been pleased with the service.
Response from Medical Care Alert
Jun 26, 2017
Thanks for sharing your comments - it means a lot to us. We hope you never need to push your button in a real emergency situation, but we'll be here if you do! Please remember to test your system regularly (weekly is best), and let us know if you need anything. Thanks again!
Stefanie P
Verified Buyer
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Response from Medical Care Alert
Jun 26, 2017
5 Stars - Yowza! Thanks for your feedback - we really appreciate it!
Barbara S
Verified Buyer
While I have not needed to use the Alert button for an emergency, it has gone off accidentally while I was wearing it and doing things around the house. I appreciated hearing a voice asking if I needed help.
Response from Medical Care Alert
Jun 26, 2017
Thanks for your feedback - - we're glad we can be of service to you! If you need anything, please call our customer service team and we'll be happy to help you out!
BARBARA K
Verified Buyer
Very positive experience. Very patient staff, since I set off my device accidentally, at least 30 times. Sorry! Also, the staff is very patient & helpful when I need assistance with the device. I and my family feel very secure knowing help is just a button-push away. I had a very bad fall last year, hitting my head, while on the phone with my daughter in NJ. She insisted on getting me the device, after that. Now she has peace of mind! Your device seems to be the better one around.
Response from Medical Care Alert
Jun 26, 2017
Thanks for sharing your thoughts - we're so glad the system is working out for you! Don't worry about setting the device off by accident...we're glad you're wearing your button at all times!
Sain G
Verified Buyer
Needed to call for more information, the service reps were knowledgeable and friendly.
Response from Medical Care Alert
Jun 26, 2017
Thanks for your feedback - we really appreciate it! Please remember to test your system weekly, and call us if you have any questions or need anything.
Genie W
Verified Buyer
Everytime that I have had the smallest problem (and that is not very often) they have fixed it in record time. A great company to do busines with.
Response from Medical Care Alert
Jun 26, 2017
Thanks for saying such nice things - we really appreciate it! Call us any time, and please test your system weekly!
Becky Y
Verified Buyer
My alert system works well; monitors always courteous and helpful. I haven't had to use it, but feel confident about doing so if I should fall or have an emergency. It has survived three brief dunks in the pool at my water exercise class. I dislike the polyester and plastic lanyard, but have to put up with it since I have the go everywhere plan. Customer service was helpful and prompt in sending lanyard replacement free of charge when plastic piece broke. I like the price break of paying for year at a time.
Response from Medical Care Alert
Jun 26, 2017
Thanks for giving us such detailed feedback - we really appreciate you taking the time to do that! If you prefer to wear the pendant on your hip, we do offer an extra sturdy belt clip you could try. Just call customer service and ask for one if that would fit your needs better. Thanks again!
LaDene V
Verified Buyer
I have found my Medical Care Alert pendant to be quite responsive in a fall, no matter where I am. So much better than having to deal with a phone line, which is never close enough.
Response from Medical Care Alert
Jun 26, 2017
Thanks for your great feedback - we're so glad the AutoFALL fall detection is working for you! Please let us know if you need anything, thanks again!
don d
Verified Buyer
Always polite, knowledgeable and a pleasure to deal with. My brother, sister and I appreciate the peace of mind you give us regarding our 85 year old mom, Kay! Thanks
Response from Medical Care Alert
Jun 26, 2017
We're so glad you and your mom and family are happy with the system - it means so much to everyone to have peace of mind knowing she can get help quickly if she needs it. Please let us know if you need anything - our customer service group is here for you!
Mark
Verified Buyer
Medical Care alert is excellent. Prompt response to the help signal.
Response from Medical Care Alert
Jun 26, 2017
Fantastic - so glad we were able to respond promptly. Thank you for your feedback - we appreciate you taking the time to let us know!
Chuck A
Verified Buyer
Works as advertised. I check mine whenever I remember to, and always get polite, concerned, professional response. Happy with the service. Downside: doesn't work where there is no AT&T service.
Response from Medical Care Alert
Jun 26, 2017
Thank you so much for your feedback - we really appreciate it! Please remember to test your system regularly, and call us if you have any questions!
Thomas B
Verified Buyer
Very reliable. Very prompt and efficient.
Response from Medical Care Alert
Jun 26, 2017
Thank you - please test your system weekly!
Rachel W
Verified Buyer
These people are THE BEST! They took time to call me until they reached me ( took several calls ) just to make sure I ordered the right item for me and the right measurements and created the perfect chain for my medical bracelet. I'm very very happy with them and it.
R. Wood
R. Wood
Response from Medical Care Alert
Jun 26, 2017
Thanks for your comments - we really appreciate it!
Larry D
Verified Buyer
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Izzy S
Verified Buyer
The Medical Care Alert that I wear all the time - is so comforting. I know that someone will always be there if I need them. They are so responsive. I've accidentally pressed the button, and there was someone talking to me right away! It give me such great peace of mind!!!!!
Response from Medical Care Alert
Jun 19, 2017
Thank you for sharing your thoughts - we're glad the system is giving you the peace of mind you deserve! Please test your system regularly and let us know if you need anything.
Paul Sanford
Verified Buyer
.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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