3076
Reviews
Reviews
3076
Recommend
9 / 10
TrustScore
9.49 / 10
Jeff P
Verified Buyer
I bought an open box, the page said 2 year warranty. Wasnt until after I paid, it said I only had a 1 year warranty.
After numerous exchanges wityh, support, showing video, screen shots, etc, they refsued to honor it.
So I've escalated it up to paypal.
I've got 3 of these, one crapped out at a year, and I still need to send it back under warranty yet. So I'm abit senstive to only a 1 year warranty.
Sure, I can just buy a square trade warranty for around 35$, but thats not the point. I do like the units though, but the customer service was very lacking in this case.
After numerous exchanges wityh, support, showing video, screen shots, etc, they refsued to honor it.
So I've escalated it up to paypal.
I've got 3 of these, one crapped out at a year, and I still need to send it back under warranty yet. So I'm abit senstive to only a 1 year warranty.
Sure, I can just buy a square trade warranty for around 35$, but thats not the point. I do like the units though, but the customer service was very lacking in this case.
Francis T
Verified Buyer
love it. does the job.
Raed
Verified Buyer
Happy from the service I received from pure wave
Gail W
Verified Buyer
I did not receive my product
jan l
Verified Buyer
Love love PureWave. My husband has spinal stenosis. I use wave at least twice a day. Thank you
jim s
Verified Buyer
Good fast & communication service.
David H
Verified Buyer
Great to have the opportunity to get a battery replacement. Works as if it were new!
Hardev S
Verified Buyer
Excellent product massager everyone’need in todays hectic life style..Hooke they introduce sooonn battery replacement for massage GENII.
DANNY R
Verified Buyer
I am happy that the battery was replaceable so I could continue to use this wonderful messager.
Charlene F
Verified Buyer
Excellent and responsive customer service.
Mary L
Verified Buyer
Had to order replacement charger for my Pure Wave . Came very efficiently so that I could get back to using my Pure Wave. Thank you .
Karen S
Verified Buyer
Great product.
Sandra P
Verified Buyer
Fast delivery. Very pleased with customer service.
Cindy B
Verified Buyer
Awesome customer service!
Katherine M
Verified Buyer
We love this. I a few years ago I bought two for Christmas for our grown son and my husband. They use it almost every day. Just bought another one.
Glenda M
Verified Buyer
Excellent product and customer service! Very much appreciated.
Tim B
Verified Buyer
Easy ordering & quick delivery!
Angela B
Verified Buyer
Destiny is very helpful and informative. Great customer service.
Sherman S
Verified Buyer
I had a massager that had died a year or so ago. I found that I could send it in to have it fixed. I spent the $50 plus tax and paid about $24 to ship it. I came back in a couple of weeks and works well. For over $75 I am not sure it was worth it versus buying an upgraded new one, but I am happy it is now working!
Stacey R
Verified Buyer
They were able to help me out and very communicative.
About Pado Inc
At Pado Inc, we are dedicated to revolutionizing the way you experience technology in your daily life. Our mission is to provide innovative solutions that enhance connectivity and improve overall well-being.
We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.
With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
Visit Website
We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.
With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
Pado Inc is a Verified Merchant
Questions? Contact Us
support@padousa.com
866-528-1010
8AM - 5PM PST
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