Pado Inc https://purewave.com Retail
4.7 From 1 to 5
3079 Reviews
Overall Ratings
5 Stars
2609
4 Stars
215
3 Stars
74
2 Stars
41
1 Star
140
Reviews 3079
Recommend 9 / 10
TrustScore 9.49 / 10
Gennifer G
May 11, 2021
Verified Buyer
I bought the Purewave GEN II model about a month ago on a friend's recommendation; her chiropractor uses it in his office and she purchased one to use at home. I really thought it would be yet another expensive gadget that would end up laying around and not getting used. I am happy to say that I was totally wrong. I have tightness in my neck/shoulder area and lower back constantly. This is the first thing I have found that can get rid of it and leave me feeling as though I just walked out of my chiropractor's office. I am really amazed at how hard I can press on trigger points and the machine doesn't stop working. I would give the GEN II massager 10 stars if I could!
Jennifer B
May 11, 2021
Verified Buyer
I was promised a phone call back regarding a problem and it still had not been resolved.
Michael B
May 11, 2021
Verified Buyer
I liked my Purewave so much that I ordered another one for a friend. So far this product has delivered what was promised but I intend to use it extensively and I will test its durability.
Catherine K
May 11, 2021
Verified Buyer
While it was here quickly, they sent the wrong set of heads for my type Pado. :( I submitted a return request however I just got an email that said to leave messages above "this" line. No follow up and no additional responses. I cannot use the parts they sent me, I need what I already paid for. As far as the Pado Pure Wave I have, everyone in my house loves it which is why I needed new heads. It is amazing.
Carolyn B
May 11, 2021
Verified Buyer
I absolutely LOVE Purewave. It has helped me sooo much with my sciatica pain. I have been using it and telling everyone I know how awesome this product is.
Keun Y
May 10, 2021
Verified Buyer
Works perfectly! And so happy that PADO provides orders for the accessories that fit most of their products! THANK YOU for your thoughtful approaches to all your products!
Michael C
May 10, 2021
Verified Buyer
Massager is rather weak. Would rather have had a dual mode one. Post purchase the emails are incessant and don’t stop after opting out. They alone irks me enough to want to return this out of spite. One more email and I will.
Amy N
May 10, 2021
Verified Buyer
Excellent customer service! Purchased two more because of it.
Jennifer
May 10, 2021
Verified Buyer
I love it! I've already had one before. This one was for my aunt. She loves it!
Lunise C
May 10, 2021
Verified Buyer
Great product!!!
Shanta B
May 10, 2021
Verified Buyer
I love it !!!!!!
Constance
May 10, 2021
Verified Buyer
I have recommended and all three made purchases
Tim O
May 10, 2021
Verified Buyer
Love how I can address a particular sore spot. Thx
LUISA F
May 10, 2021
Verified Buyer
Excellent customer service. Emma is great !
CLAUDE G
May 09, 2021
Verified Buyer
Reviewed my issues and gave recommendations to correct problems encountered and stood by the product. After resolutions failed to correct use immediately replaced the product with a new one. Thanks for the attention paid to the issues.
Trisha L
May 08, 2021
Verified Buyer
Very fast and efficient
Lisa
May 08, 2021
Verified Buyer
I am very surprised at the lack of customer service because when I first bought the original massager a few years back and had a problem, it was quickly resolved. The sports massager shut off on me after 16 min., and the attachment section is hot to the touch, so I haven't used it enough to know if it's good. I followed directions for an exchange through their website, received no response. Called 4 days later, received no call back. Sent a second request for exchange through their website and still NO RESPONSE! Very poor customer service
Bonnie W
May 08, 2021
Verified Buyer
Would advise everyone to get one of these!
Amanda C
May 08, 2021
Verified Buyer
Great customer service!
Teresa M
May 07, 2021
Verified Buyer
Pado is a company who stand behind their products. This is my third massager and the sports one is the bomb. I had some places that were stuck that I just could not get with the other two (one the first that they came out with and the second gen II which are very good) but this one with that long pointy tip came to the rescue. Having fibro and muscle problems, these massagers keep me moving. I love the new one, but my husband can't stand the power of it so he is getting the oldest one, which is gentler for him and more his speed. We are a happy family.
About Pado Inc
At Pado Inc, we are dedicated to revolutionizing the way you experience technology in your daily life. Our mission is to provide innovative solutions that enhance connectivity and improve overall well-being.

We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.

With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
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Pado Inc is a Verified Merchant
Questions? Contact Us
support@padousa.com
866-528-1010
8AM - 5PM PST
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