It was easy and the respond came quickliy. :)

The booking experience was great. It was simple and fast. Very nice and friendly contact to the project management site. For my next project I´ll chose volunteerworld again :)

Very simple and fast

Super schnelle Bearbeitung und sehr nette Kontakte, die für alle Fragen offen sind :-)!

quick feedback, had no problems at all

Es ist leicht zu benutzen und verständlich aufgebaut. Das Anmelden verlief problemlos und auch das finden und anmelden bei Organisationen verlief einwandfrei.

Very easy to find the right projekt and good Communication

Super easy and fast planning.
Quick responds.
Friendly and helping conversations.

Hello, yes I can only keep my opinion small so far because I haven't been to your place yet.. everything went well at the beginning and I also got answers when I wrote.. but since I paid my reservation nobody has contacted me anymore. .I don't think it's great it also gives me a bad feeling.. but I'm still positive and I'm looking forward to my stay in Ecuador.

Excellent!

Excelent

Very nice people, but sometimes it takes a bit long before you get a response

Necessary information are included and the information are in order to read. It would be perfect if you can give information about the visa you need for your project. I'm really happy with my experience.

Well organised and easy, I always got a fast answer!

Really great communication through the application process and very supportive. Could not have asked for a better team.

Easy and fast

Hello Linda,

thanks for your quick response.

Yes, perhaps you could give some extra info about the routines of communication with the on-site staff. Perhaps, we were just unlucky to reach out for a Project Manager, who was not too eager to answer our questions at start(?) And, because of that we interpreted that they were not supposed to 'give away' such details until the deposit had been paid.

I posted some more detailed questions to the Project Manager through your 'messages function' last night, right after we had paid the deposit. I should of course be a bit more patient and see when she responds. However, what should we do, if it turns out the 'response rate' is very slow? We have so many questions, and even though we´ll arrive in June, time is running quickly, and some details are about things we need to fix a long time before arrival (like vaccinations and purchases).

All the best,
Patrik

Well, the website is neat and informative with respect to procedures of payment and overall info about the
projects.

However, the first payment /deposit is quite a neat sum of money, and you would not like to spend it in vain. You definitely need a way for potential customers to get in touch with the coordinators on site, so that the customers may be able to get correct, reliable and detailed info without risking any money. Now, after the deposit, we have really spent quite a lot on a 'black box'. We do not know much at all about the place we are going to. It does not feel comfortable at all,

Best, Patrik

this is an incredible wedsite, and really easy to use. The staff is alway ready to help you if you have any questions and in a very short time. I really recommand Volunteer Word <3

Hallo Linda, ich bin sehr enttäuscht von volunteerworld. Ich habe über euch das Mental Health Programm in Sri Lanka von pmgy gebucht und dafür euch 110€ als Anzahlung gezahlt. PMgY teilte mir mit, dass die Anzahlung nicht an sie weitergeleitet wurde und ich daher den vollen Preis von 550 € überweisen muss, was ich nun auch getan habe, um am Programm teilnehmen zu können. Damit habe ich nun 110$ mehr bezahlt als wenn ich direkt bei pmgy gebucht hatte. Daher bitte ich euch mir meinen Anzahlungsbetrag zurückzuüberweisen da ihr ja Die Best Preis Garantie versprecht. Leider habe ich auf meine beiden letzten Auftragen im Chat keine Antwort erhalten. Zuvor hattet ihr mir aber dieses per Mail zugesichert. Viele Grüße Clara Maschlanka

Extremely helpful and welcoming. Very good experience