684
Reviews
Reviews
684
Recommend
9 / 10
TrustScore
9.09 / 10
Bill L
Verified Buyer
Jeff in Tech Support has been great in helping me with a couple of issues with my Ultra FS Ebike. Thanks!
Fred T
Verified Buyer
I am very pleased with my new M2S bike. I had a few questions before purchasing so I called customer service and they were very friendly and helpful in getting my order completed over the phone. My bike arrived within a few days of ordering and I’ve put a few miles on it so far and looking forward to using it on my hunting trip coming up in November. Thanks M2S team for good customer service and great bike!
Harrison T
Verified Buyer
Great staff. Very helpful. Great bikes as well.
Thanks
Thanks
Joe T
Verified Buyer
Purchased a bike for our son. It was delivered on time and he is very happy with it. Customer Service was exceptional.
Devyn P
Verified Buyer
The team at M2S was amazing to work with. There customer service was nothing short of fantastic. I received my bike when they said I would and kept me updated the entire time. The bike I ordered was on back order and they kept in touch every step of the way with me. The quality of the bike is amazing and have recommended a few people to them already! Thank you M2S crew you guys are awesome and I will be buying my wife one from you guys in the spring!
Anthony A
Verified Buyer
NOT AN OFFROAD BIKE!!!!I love the bike but it is worthless for off road riding. The kickstand hangs down so low it catches on the ground and stops the bike. I almost went over the bars on my first ride. There is only 2 1/2" clearance from the ground. If you are riding on any kind of incline or you get in a rut...WATCH OUT!
When I commented to M2S they told me this is a street bike. Why is it called "ALL TERRAIN"? When they say "better offroad capability", Don't believe them. They have a single sided kickstand on the ALL TERRAIN SCOUT that would not be a problem. They said that they needed the forked kickstand on the cargo model. Now I will have no kickstand because I can't risk an over the bars accident at 69 years old. I suggested that a higher pivot point would raise the kickstand out of the way but they blew off that idea. I had planned on using the bike for hunting and wanted the cargo carry capability.
One more comment..... The front rack is stationary and takes some getting used to turning while riding.
When I commented to M2S they told me this is a street bike. Why is it called "ALL TERRAIN"? When they say "better offroad capability", Don't believe them. They have a single sided kickstand on the ALL TERRAIN SCOUT that would not be a problem. They said that they needed the forked kickstand on the cargo model. Now I will have no kickstand because I can't risk an over the bars accident at 69 years old. I suggested that a higher pivot point would raise the kickstand out of the way but they blew off that idea. I had planned on using the bike for hunting and wanted the cargo carry capability.
One more comment..... The front rack is stationary and takes some getting used to turning while riding.
Mike M
Verified Buyer
Amazing company and service, bike are exceeding expectations. Been through some rough trails and deep mud.
Gregory C
Verified Buyer
No issues. Part is installed and working well.
gregory k
Verified Buyer
Very quick response and diagnosis. Quick turnaround that limited downtime
Norm Y
Verified Buyer
Part was back ordered for over two months BUT customer service was GREAT!
Rachel D
Verified Buyer
A 25% off sale was announced 1 week after we received our bikes. We called and asked if the price could be matched, we were pretty rudely told no. It left a very sour taste in our mouth for the whole experience when you consider one of our bikes arrived with paint damage, a bent bolt in the stem and scratched up clamps on one grip.
Ronald H
Verified Buyer
Service Dept helped me troubleshoot and replace a defective cadence sensor. Thanks!!
John S
Verified Buyer
When you have a problem with your bike or anything that have to do with anything you got from M2S Bikes they are there to help you out. Thank you M2S Bikes
Kelly H
Verified Buyer
I needed to replace the rear wheel on my Ultra FS after five years of pretty hard use. I contacted M2S and they got right on it and had new one on the way pronto! M2Shas been very helpful over the years with warranty and miscellaneous replacement parts needed to keep us on the trails. Thanks M2S!
Dana M
Verified Buyer
Great service
john a
Verified Buyer
best bike I own 2 of them great company they are very helpful if you call them I highly recommend them
Michael M
Verified Buyer
Great Bikes and customer serves
Travis l
Verified Buyer
Missing parts
Joshua H
Verified Buyer
I got a false confirmation email, and the motor I ordered 3 weeks ago is on backorder.no idea when I'm going to get it.
Jonathan D
Verified Buyer
Love bike it got rained on but still kicks ass
About All Terrain Bikes
All Terrain Bikes of Asheville specializes in fat tire electric bikes designed for adventure and exploration both on and off road. We carry a wide range of the top electric bike brands and can help recommend the ideal bike for your riding needs based on years of experience in the electric bike industry.
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All Terrain Bikes is a Verified Merchant
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