4.9
From 1
to 5
Reviews
2637
Recommend
10 / 10
TrustScore
9.9 / 10
Joseph T
good customer service but room for impovement
Verified Buyer
Premium Walnut Edge Grain Butcher Block Countertop
We had a mixed experience with this company. While we appreciate that they made an effort to make things right by offering compensation for the imperfections in our island, we were disappointed with the condition of the product we received, especially given the quality we expected.
Overall, I do believe this is a good company, and I commend them for their efforts to address our concerns. However, I think there is room for improvement in quality control and in how product issues are resolved. For these reasons, I cannot give a five-star review, but I do appreciate their efforts and believe they have the potential to provide a better customer experience.
Overall, I do believe this is a good company, and I commend them for their efforts to address our concerns. However, I think there is room for improvement in quality control and in how product issues are resolved. For these reasons, I cannot give a five-star review, but I do appreciate their efforts and believe they have the potential to provide a better customer experience.
Response from Hardwood Lumber Company
Oct 22, 2026
Thank you for your honest feedback. We sincerely apologize that the product did not meet your expectations and appreciate the opportunity to address your concerns. Your feedback helps us continue to improve.
Joe A
excellent quality but expensive.
Verified Buyer
African Mahogany Edge Grain Butcher Block Cutting Board
Excellent quality but for the size the price was just a bit more than I expected. My bad it just smaller then what I anticipated.
James G
Verified Buyer
Hard Maple Wide Plank (Face Grain) Countertop
Just what I wanted. Beautiful and will last forever.
Response from Hardwood Lumber Company
Oct 22, 2026
We're so glad it was exactly what you wanted! Thank you for your kind feedback and support!
Steven P
routing for mounting bracket
Verified Buyer
Clear Cherry Floating Shelf
Beautiful workmanship. I think the the routed edge could be thicker on the thin side.
Response from Hardwood Lumber Company
Oct 22, 2026
Thank you for your feedback! We're glad to hear you appreciate the beautiful workmanship. We value your suggestion regarding the routed edge thickness and will take it into consideration for future improvements. Your input helps us enhance our products!
Dennis R
Verified Buyer
Hard Maple Edge Grain Butcher Block Cutting Board
They were everything I'd hope they would be, they turned out beautiful. Left them natural with satin urethane. And the dimensions were spot on.
Response from Hardwood Lumber Company
Oct 22, 2026
Thank you so much for your kind words! We're thrilled to hear that you loved the final product and that the dimensions were perfect. Enjoy your beautiful pieces!
Steven R
End Grain Walnut Cutting Board
Verified Buyer
Walnut End Grain Butcher Block Cutting Board
Excellent quality. Beautiful. Very pleased!
Response from Hardwood Lumber Company
Oct 22, 2026
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the quality and beauty of your purchase. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
joshua f
Walnut Tops
Verified Buyer
Walnut Wide Plank (Face Grain) Countertop
These worked out great for the project I was working on. Thanks so much for a great product.
Response from Hardwood Lumber Company
Oct 22, 2026
Thank you for your positive feedback! We're thrilled to hear that our product met your needs for your project.
Kent
Verified Buyer
Hard Maple Edge Grain Butcher Block Countertop
The top was beautiful
Response from Hardwood Lumber Company
Oct 22, 2026
We're glad to hear you liked the top! Thank you for sharing your thoughts.
Brigette E
Beautiful quality
Verified Buyer
Walnut Wide Plank (Face Grain) Countertop
Such beautiful quality of wood. Exactly as it was advertised. It made a gorgeous table for my RV dinette.
Response from Hardwood Lumber Company
Oct 22, 2026
Thank you for your wonderful feedback! We're thrilled to hear that the wood quality met your expectations and that it made a beautiful table for your RV dinette. Enjoy your new setup!
Jane L
Beautiful
Verified Buyer
Hard Maple End Grain Butcher Block Cutting Board
Customer service was excellent! The butcher block cutting board is beautiful! My son loves it he'll have it for a lifetime.
Response from Hardwood Lumber Company
Oct 22, 2026
Thank you so much for your wonderful review! We're thrilled to hear that you loved the butcher block cutting board and that your son will cherish it. If you need anything else in the future, feel free to reach out. Enjoy!
Rich D
Great Product and Service
Verified Buyer
Red Oak Wide Plank (Face Grain) Countertop
Order went very smoothly, delivered right on schedule. Great company.
Response from Hardwood Lumber Company
Oct 02, 2026
Thank you so much for the great review! We're happy to hear everything went smoothly and your order arrived right on time. We truly appreciate your support!
SUSAN N
Dining Room Table Top
Verified Buyer
Round White Oak Wide Plank (Face Grain) Table Top
I had the top stained with a white stain, wire brushed and with a rustic edge. Beautiful and solid. My only regret was that I think I should have ordered a little larger size.
Response from Hardwood Lumber Company
Oct 02, 2026
Thank you for your feedback! We're glad you're happy with the quality and look of your countertop. We appreciate your business!
Julie B
Expectation exceeded
Verified Buyer
Acacia Wide Plank (Face Grain) Countertop
After several weeks of trying to make a decision on a 24" x 44" butcher block custom piece, I finally choose the Acacia wide plank face grain piece. It is BEAUTIFUL!! I can't wait to see it installed in my new kitchen on top a custom piece at the end of the island.
Response from Hardwood Lumber Company
Oct 02, 2026
Thank you for sharing your experience! We appreciate your patience and are glad to hear you took the time to consider your options. Your satisfaction is important to us!
Kara F
Upgraded table top from plastic to walnut
Verified Buyer
Premium Walnut Wide Plank (Face Grain) Countertop
I haven't finished wood in years. It was so easy! My walnut board, measured based upon the top I was replacing, shipped to me in excellent condition. I only used tung oil to finish and give a natural look. Now my table has a beautiful, functional top. Thank you for the wonderful workmanship on your wood.
Response from Hardwood Lumber Company
Oct 02, 2026
Thank you so much for your kind words! We're thrilled to hear that you found the process easy and that your walnut board turned out beautifully. Enjoy your stunning new table top!
Frederick K
Verified Buyer
Mixed Maple/Walnut Edge Grain Butcher Block Countertop
Exactly as I anticipated
Response from Hardwood Lumber Company
Oct 02, 2026
Thank you for your feedback! We're glad to hear that our product met your expectations. We appreciate your support!
Joan
excellent and beautiful table tops
Verified Buyer
Walnut Wide Plank (Face Grain) Countertop
They were great to work with and the tables are very nice. They are holding up well, too. I bought 24 for my restaurant, and we are pleased.
Response from Hardwood Lumber Company
Sep 24, 2026
Thank you for your wonderful review! We're thrilled to hear that you’re pleased with the tables and that they’re holding up well in your restaurant. We appreciate your business and look forward to serving you again!
Barbara
Love my countertop
Verified Buyer
Hickory Wide Plank (Face Grain) Countertop
Very high-quality I love it and it matches my island exactly couldn’t be happier with the whole process quality Shipping everything
Response from Hardwood Lumber Company
Sep 24, 2026
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the quality and that it fits perfectly with your island. Your satisfaction is our top priority!
vicki s
Butcher Block Coffee Stand Counter Top
Verified Buyer
Red Oak Edge Grain Butcher Block Countertop
I am extremely happy with the butcher block counter top manufactured by the Hardwood Lumber Company. This product reflects high quality craftsmanship and it was produced and shipped in a timely manner. The finished product looks beautiful in my kitchen, I am greatly pleased and would highly recommend Hardwood Lumber products.
Response from Hardwood Lumber Company
Sep 24, 2026
Thank you so much for your wonderful review! We're thrilled to hear that you are happy with your butcher block countertop and that it enhances your kitchen's beauty. Your kind words about our craftsmanship and timely delivery mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future!
Lisa W
beautiful sneak preview
Verified Buyer
End Grain Butcher Block Sample
we ordered a sample to see how an end cut butcher block island would look. can’t wait to order and see the real thing in our kitchen!
Response from Hardwood Lumber Company
Sep 17, 2026
Thank you for your positive feedback! We're excited to hear that you loved the sample and can't wait for you to receive your butcher block island. It’s going to look fantastic in your kitchen!
MARTHA T
High Quality Beautiful Wood Work
Verified Buyer
Rustic White Oak Stair Tread
Purchasing from this company is a must, the craftmanship is high quality (durable and beautiful) and they stand behind their products. I had to buy a few replacements from Lowes/Home Depot and there was no comparison. Don't second guess and buy from this company.
Response from Hardwood Lumber Company
Sep 17, 2026
Thank you for your fantastic review! We're thrilled to hear that you appreciate the quality and craftsmanship of our products. Your support means a lot to us, and we're glad to have you as a customer.
About Hardwood Lumber Company
In 1958, a seed was planted in Burton, Ohio. Through careful nurturing and meticulous attention to detail, the Hardwood Lumber Company gradually expanded from a small local sawmill into a renowned premium hardwood product manufacturer. Its operations extended beyond its initial boundaries, establishing a strong presence as a national producer of top-quality butcher block countertops, stair treads and risers, floating shelves, cutting boards, fine hand-made furniture, and custom cabinetry. Presently, the company has given rise to Hardwood Lumber Company, Mouldings One, and Sheoga Flooring and Paneling, Inc.
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Hardwood Lumber Company is a Verified Merchant
Questions? Contact Us
sales@hardwood-lumber.com
440-834-1891
7:00 am - 4:30 pm EST
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