1658
Reviews
Reviews
1658
Recommend
9 / 10
TrustScore
9.29 / 10
Tom S
Verified Buyer
Great product, communication and personal touch. You can tell they take pride in their work.
Susanne M
Verified Buyer
Thank you-the countertop and the entire ordering process was perfect!
Dave C
Verified Buyer
Appreciate the status updates
chris s
Verified Buyer
Beautifully completed order. Exactly what I wanted.
Jennifer F
Verified Buyer
Overall experience was excellent! I found the ordering form to be pretty straightforward and I was easily able to plug in the specifications and render the quote before putting it in my cart. The page was super descriptive and I liked that. Fortunately I didn't need any customer service, as the ordering process was pretty seamless and there was so much useful info on the site. One thing I really liked was the countertop arrived very well packaged with the corners well protected. I opened it and found a gorgeous piece of walnut butcher block that way exceeded my expectations as far as quality and aesthetics. I love all of the grain lines and it doesn't scream butcher block either, which is what I was going for. I'm excited to get this piece sealed, finished, and installed. Would definitely order from HLC in the future. Thank you!
Martin F
Verified Buyer
Received as ordered, plus important tips on oiling and securing the corners.
Richard J
Verified Buyer
Ordered a oversized counter for a kitchen in an ADU. The counter was perfect with the stove cutout precise. The packaging protected the counter perfectly. I will do business with Hardwood lumber again.
Alexander C
Verified Buyer
countertop came out perfectly and exactly to my specifications. reason for 4 stars review as opposed to 5 is in 2 parts:
1) there was a substantial amount of confusion in providing my specifications, where i had to clarify multiple times. this made me paranoid every time i sent a communication that it would not have been seen/captured.
2) when i was installing the countertop, one of the pieces of wood in the countertop had a hollow middle while i was drilling into it. i'm not sure if this is a quality issue, such as unseen rot or insect damage. luckily, there is no visible damage to the surface of the counter.
1) there was a substantial amount of confusion in providing my specifications, where i had to clarify multiple times. this made me paranoid every time i sent a communication that it would not have been seen/captured.
2) when i was installing the countertop, one of the pieces of wood in the countertop had a hollow middle while i was drilling into it. i'm not sure if this is a quality issue, such as unseen rot or insect damage. luckily, there is no visible damage to the surface of the counter.
Kimberly B
Verified Buyer
The wood arrived in perfect condition! I will purchase with them again in the future!
TERRI T
Verified Buyer
Crystal is a treasure!
Dal C
Verified Buyer
Experience from start to finish was excellent and the table is exactly what I wanted. Thanks for a job well done.
Brent B
Verified Buyer
I contacted the company with the intention of building a guitar. Telecaster style routering the pickup holes/volume n tone controls and neck slot to attach the Tele neck to it. The square butcher block came 2 inches thick so I planed it down to 1 3/4. Started sanding by hand 400, 800, 2000, then 7000 grit paper. Then take 4 ought steel wool 1 1/2 cups apple cider vinegar and let set for 12 days, the wool desolved and rub the solution on the wood to give the aged look. 12 coats of lacquer, attach the neck wire up the controls, knobs, strings and set up. Definitely one of a kind. A bit heavier than others I’ve built from Alder or Popular.
Brent’s Custom Guitars. Good company, very understanding. 5 Star all the way.
Brent’s Custom Guitars. Good company, very understanding. 5 Star all the way.
Clyde S
Verified Buyer
I wish I was good with a computer. I would send over some photos of my finished project. I forgot the gentleman name who helped me greatly after give him length, width and depth of each steps . He made me a completed list of stair treads and risers with dimensions and prices. In the future this will be my go to company.
Thanks,
Clyde Salter,
Alexander City, AL 35101
Thanks,
Clyde Salter,
Alexander City, AL 35101
Rebecca F
Verified Buyer
Ordering was very simple and the product arrived in perfect condition. We got the Wormy Maple for our countertops and absolutely love it.
Jeff D
Verified Buyer
Excellent product and quick response.
John C
Verified Buyer
Love the countertop. I did have some splintering around the edges. I sanded them down and mounted the top. I treated the wood for a week and it looks beautiful.
Kym O
Verified Buyer
I had a great experience with this company. My stair treads were all different sizes, each one different by small increments, yet hardwood lumber made it easy to order twenty-four odd sized treads in the same wood, and the price was reasonable. I received them in a timely manner and easily installed them over our existing treads with a little gorilla glue and a mallet. The staircase looks incredible now -- what a difference hardwood lumber made for our home!
Bruce C
Verified Buyer
The quality of the product and work was excellent. Accuracy and delivery were spot on. A pleasure to do business with you!
Robert S
Verified Buyer
Very professionally-made product(table). Their contact with customer a plus. I would use them again
Oscar B
Verified Buyer
Very professional the website is easy to navigate, the product was delivered on time and it looks great, very happy.
About Hardwood Lumber Company
In 1958, a seed was planted in Burton, Ohio. Through careful nurturing and meticulous attention to detail, the Hardwood Lumber Company gradually expanded from a small local sawmill into a renowned premium hardwood product manufacturer. Its operations extended beyond its initial boundaries, establishing a strong presence as a national producer of top-quality butcher block countertops, stair treads and risers, floating shelves, cutting boards, fine hand-made furniture, and custom cabinetry. Presently, the company has given rise to Hardwood Lumber Company, Mouldings One, and Sheoga Flooring and Paneling, Inc.
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Hardwood Lumber Company is a Verified Merchant
Questions? Contact Us
sales@hardwood-lumber.com
440-834-1891
7:00 am - 4:30 pm EST
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