Everything is good.

No problems Everything is fine. We've had no problems. The one time I did use it somebody was at the house in 10 minutes. We haven't had cause to use it yet here. We've had it for quite some time just at a different location. We just put it at this address fairly recently.

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Very reliable. Very prompt and efficient.

I have found my Medical Care Alert pendant to be quite responsive in a fall, no matter where I am. So much better than having to deal with a phone line, which is never close enough.

Very positive experience. Very patient staff, since I set off my device accidentally, at least 30 times. Sorry! Also, the staff is very patient & helpful when I need assistance with the device. I and my family feel very secure knowing help is just a button-push away. I had a very bad fall last year, hitting my head, while on the phone with my daughter in NJ. She insisted on getting me the device, after that. Now she has peace of mind! Your device seems to be the better one around.

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I do not even use it. My children insisted I have it but Ki don't use it

Great device. Works as advertised. A few day after activation my wife fell while outdoors. Fortunately I was nearby to witness the event. Before reaching her I could hear a voice asking if she needed medical assistance. In a few seconds we were able to assure Medical Care Alert that the situation did not warrant medical attention. Naturally, this experience solidified our complete trust in the MCA system. We highly recommend the MCA system. especially the addendum of the fall alert feature.

I have recommended it to a couple at Church, took them the brochure and they will more than likely go with it.

been very pleased. thank God it hasn't had to be used, but am confident that when it is needed it will be there and ready

I am so happy with Medical Care Alert. It's so reassuring to know that help is at my finger tips no matter where I am. The people who respond are so caring and personable. It is the best investment you can make.

Up until yesterday, I couldn't have given a reliable revue since my mother has not had a reason to use the emergency alert. Last night at 1:45 a.m. I received a call from Medical Care Alert saying Mom had pushed her button and they could not get a response from her. They were sending an emergency crew to check things out. I was able to reach her by phone and determine she was all right. Evidently she had been sleeping and accidentally pushed the button and could not hear to respond to the call from the Medical Care Alert team. I called the MCA team back and told them she was fine and to cancel the emergency crew. They were most helpful and caring.

While I was away my husband had an emergency and used his button. The medics came, took him to the hospital, and informed our daughter. Good to have!

I got this system for my 87 year old father. He has not had to use it yet, but the test for the system set up went well. The pendant is a little bulky but not unreasonably so. So far we are very pleased with this system.

so far so good! customer service acted on my behalf by going the extra mile. Pleasant and good with followup on request

So glad my mom finally agreed to the medical alert system. The sales and service staff have been so kind and interested. I would recommend them to anyone who has need of such a system!!

I subscribed with medical care alert several months ago.I have not needed to use the service and hope that I do not need to in the near future. I did check to see if service was working and received prompt answer.

I do not have Medical Alert

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“Happy with this unit, great customer service I feel much more secure having this unit”

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What great service. Loved knowing I could get help when I needed it.

EXCELLENT "Everything perfect thanks for your service ."

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"I knew what I wanted in a medical alert and yours fit the bill."

Works as advertised. I check mine whenever I remember to, and always get polite, concerned, professional response. Happy with the service. Downside: doesn't work where there is no AT&T service.

My alert system works well; monitors always courteous and helpful. I haven't had to use it, but feel confident about doing so if I should fall or have an emergency. It has survived three brief dunks in the pool at my water exercise class. I dislike the polyester and plastic lanyard, but have to put up with it since I have the go everywhere plan. Customer service was helpful and prompt in sending lanyard replacement free of charge when plastic piece broke. I like the price break of paying for year at a time.

While I have not needed to use the Alert button for an emergency, it has gone off accidentally while I was wearing it and doing things around the house. I appreciated hearing a voice asking if I needed help.

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We purchased this product for my mother in law who lived in a state over a thousand mile away from family. Until her home sold we were unable to move her to a closer location. We needed to have round the clock coverage should she need it and was unable to make it to the phone to call for help. We were very pleased with the assistance that was provided in setting up the station and the attentive responses when needed.

We have been very pleased with our Medical Alert. We have recommended it to a family member and a friend.

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Excellent service.

The key box on the front door has saved us twice. We good locked out of the house on a freezing cold night.

Good, quick, consistent response.

Personnel are the most wonderful, caring people ever! We have only had the unit for 6 months, but have found dealing with the company from the beginning, setting the unit up, to customer service calling just to check on the unit, everyone has been fabulous. Would highly recommend this company.

They always respond and have taken care of an problems quickly and efficiently.

I am completely satisfied with my fall detection device and the support I receive from Customer Service. Also the cost is about half of that for similar devices.I live alone and it is very reassuring to have a device that can bring help in an emergency.

They were very helpful in getting us setup. Much more then Life Alert who we had been with for their required 3 year contract. We test the system every week and they respond every time. Medical Crea is cheaper than Life Alert, require no contract, and just as good if not better.

We have had a Good experience with the Medical care alert system for my mother. Thankfully we haven't had to use it in an emergency yet but we have peace of mind that she is wearing the pendant and has the security in-case there is a problem. Best money that I've spent.

Reliable and consistent service and 24/7 attention is their normal routine.

The Medical Care Alert that I wear all the time - is so comforting. I know that someone will always be there if I need them. They are so responsive. I've accidentally pressed the button, and there was someone talking to me right away! It give me such great peace of mind!!!!!

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I have had my Medical Care Alert Unit since AFTER a fall last year when I fractured my femur. I was fortunate at that time that a Cousin came to see about me when I did not answer my phone. I have accidently activated it a few times and the response has always been immediate and they talk to you while looking up your location. I feel very secure and wear it all the time. Especially like that it can locate me any place in the United States. Gives me Peace of Mind.

I have had Medical Care for many years and am very happy to have it. It has contacted me when I did not even realize I had a poblem

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Medical Care alert is excellent. Prompt response to the help signal.

Everytime that I have had the smallest problem (and that is not very often) they have fixed it in record time. A great company to do busines with.

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My husband has ALS and the Medical Care Alert Pendant gives me peace of mind when I have to leave the house. The automatic fall detection appears to work because when I dropped the pendant, it rang the call center. Each time we have tested the pendant over the past year, it has worked as advertised with the emergency call center representative calling and asking us if anyone was hurt. I like the fact that if no one responds, they will call emergency responders. This is a great feature for my husband who has difficulty speaking due to his ALS disease. I also appreciate that Medical Care Alert does not require a long-term contract. The pendant is attractive and low-profile. We give the service a thumbs up.

I have had nothing but great experiences with Medical Care Alert. They'have treated me fairly and with dignity, helping me with any problems and/or questions I might have. I am very satisfied with my device, and I think that it may well be the best on the market.

At this point it hasn't been used, yet. Very important to have the person using the device to test it regularly or they will not remember to push the button and how it works.

Working excellent...

Super easy to set-up and connect to the service.

Meets every claim they make. Good feeling knowing somewhere is there at the push of a button to send help to an elderly parent.

I ordered the necklace for my mom. She is not able to see well due to one eye not working anymore. From the time I placed my order to the time that I actually took the device out of the box, it has been a pleasant experience. My mom had lots of questions that I didn't know the answer to. So I sent the company an email and I got a reply that really put me at ease. My mom called the dispatcher and talked to someone there just for a test run. She was very pleased at how they handled her and her questions. Thank you for being so kind and gentle to me and my mom. It means a lot to us.

It is a very nice device and would recommend to anyone , very nice

I recently got my Medical Care Alert, and so far, I like it. When I first got it, I did have problems with accidentally hitting the button or having it pop off my belt and sending a faults alarm. I have gotten better about not hitting the button. I solved the problem of falling of my belt by getting a small camera pouch with a belt-loop. It now can't fall off my belt. Having the Medical Care Alert is comfort, knowing I have it, if I need it.

Everything they promised has been provided. Unfortunately, my mother's condition declined so rapidly we hired full-time caregivers and we have not needed the device.

Great, everything as advertized and I feel very comfortable and safe when in the house and around the yard. Customer service is EXCELLENT and I have no problem when I test the system. Recommend this highly and price is good.

My dad has only used it once, he fell and the fall detection worked. He told them he did not need medical help but to call me, I received the call right away. We have tested it a few times also and it always works. Worth every penny for the peace of mind.

I think the medical care alert device is the best thing I have ever done for myself and family.

I have the Medical Care Alert for my Mom, who lives in Montana and she had a fall this year, which was captured with the fall detection feature. She said that before she knew what had happened she heard a helpful voice coming through her pendant and they were able to get her emergency care right away. I can't say enough about the professionalism of the operators and the ease of set-up of the service. It is tremendous peace-of-mind for us to know that Medical Care Alert is watching out for Mom.

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Happy with this unit, great customer service I feel much more secure having this unit

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The peace of mind with medical care alert is priceless. Very professional and efficient. Helped with emergency response last month for 92 year old aunt. Very reasonably priced and great value. I would highly recommend their service!

Medical Care Alert is important for me. I am sure to have the product on my person each day. Responders are understanding when I have accdently pressed my alert button. I rate this company 5 stars. JC

These people are THE BEST! They took time to call me until they reached me ( took several calls ) just to make sure I ordered the right item for me and the right measurements and created the perfect chain for my medical bracelet. I'm very very happy with them and it. R. Wood

Always polite, knowledgeable and a pleasure to deal with. My brother, sister and I appreciate the peace of mind you give us regarding our 85 year old mom, Kay! Thanks

Needed to call for more information, the service reps were knowledgeable and friendly.

Love the security my Medical Care Alert system gives me and my husband. I am a quadraphonic and my h husband is hard of hearing and diabetic so it gives me comfort to know that I can call for halp when needed. So far we have not had to us it but every time we have tested it we have been pleased with the service.

I am very pleased with my medical care unit. I have not needed to use it for an emergency; haowever, I feel secure in having it available should I need it. I like tha fact that it is available anywhere I might be located rather that only in my home as was the case with a previous unit.

January 17 and I am still very pleased with my Medical Care Alert.

I enjoy the peace of mind this alert button provides me. The people I have spoken to are very kind and eager to help with any concerns I may have.

After checking out many systems I decided to go with a Medical Care Alert system for my folks. One of the main determining factors for us was the ability to communicate directly to the emergency service through the pendant. With my father being hard of hearing, this was a key factor compared with most of the other providers. The sales and customer service personnel I dealt with were excellent in responding to our questions and needs. I highly recommend their service.

Initially spoke to a salesperson - she was very nice and very well informed about the product. Customer Service is excellent. They answer quickly without me being on hold and listening to music for 10 minutes. Also very helpful. I like the product because you can speak directly to the medical team through the device on the lanyard around your neck.

Just what I needed for my mom. It works exactly as described. The only draw back is it is heavier than most with all the technology included in the device.

Medical Care Alert, Just the feeling of knowing that I have a direct line for help, if needed, and a daughter who feels less worry, because I have it, is worth the cost, and peace of mind.

I first got the Home and Away alert system with fall detection because I spend a lot of time alone both at home and out shopping, running errands, etc. But it was difficult to find a good time to charge the pendant. My falls happen at home and away, at night and during the day. When the Bedtime Buddy became available, I ordered it right away. The wrist band is comfortable. The button is concave so it isn't so vulnerable to false alarms. The pendant can stay in the new smart charger all night, and I can be protected around the clock. I think its great.

I've only had one serious incident. When I lost consciousness and fell, the fall alert notified the operator who swiftly set everything in motion to have me transported to the hospital and notified my family. You don't know that you've passed out until you wake up; so you can't ask for help. Had I not had the fall alert, it may have been too late to get help. I test the device regularly, and the operator always answers promptly, concerned and ready for any action needed. It's reassuring to know that I can get help, not only for myself, but also for anyone needing help in my near vicinity. Even if I get lost or think I have a prowler, the operator is right there to help. The device even reminds me to recharge if I forget! I and my family are very happy to have this helpful little device that brings a measure of peace and confidence to all of us.

Have only had to test it, and one time they couldn't hear me but called immediately on the phone. Customer service suggested there may have been a glitch in the electricity, and worked fine the next time. They have all been very friendly and courteous.

I am very pleased with my Medical Care Alert.JD

We have had this service for my 92 year old mother for about 3 years. The representatives have always been supportive and helpful with billing questions and tests of the system. We are very satisfied with the service and the peace of mind that it gives my family members.

I already have recommended you. When I was renovating my apartment and living at a friend's place, you notified me because you noticed my system was not connected. Yes, i surely would recommend you.

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“What great service. Loved knowing I could get help when I needed it.”

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