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Very efficient,

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have not had an emergency, but did have a chance to speak with staffing and was impressed with quick time laps until I was speaking with a person. kindness came to mind, feel confident i'm in good hands if a problem would be taking place.

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Will tell you after I get a supplemental device.

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Great company and service. Never disappointed with anything

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First, your customer service is great. However, the charging cord and monitor had a faulty connection so the monitor was hard to charge. Got another cable (newer) but didn't solve the issue. Got a replacement monitor and it and the newer cable had a snug connection and powered up the monitor reliably. My mom is 86 and doesn't use any electronic devices and would not have figured out how to resolve. A quick check before sending out equipment could solve this. Also, all sounds need to be able to be turned off even the cell coverage beep. Why? Cell coverage ebbs and flows in our house, it's not consistent and there is nothing my mom can do when the beeps go off, causing stress, and they go off at night as well disrupting much needed sleep.

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The device would not work in my home. The main reason I got the device was to use at home. I called in several times just to get the thing activated. The last time I called I was told to get a signal booster. I was told they are fairly inexpensive. . When I checked on them I found they run around 250.00 and don't work very well at all. This device just doesn't meet my needs.

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Feel safe knowing Medical Care Alert is always there. Fall feature is especially good for me since I fall often. The staff is always kind and courteous.

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I called with questions about your product. I had the pleasure working with Tom McKeown. He addressed all of my questions to my satisfaction. I was going to speak with other medical alert services, but after speaking with Tom i purchased your system for my 94 year old dad. Tom & medical care alert thank you!

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The other day my dad was involved in a car accident and your system detected it and called me. I am glad that your system is reliable.

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It keeps going off by accident. I'm not happy with it

I haven't had to use it yet, but my BFF had to use it this past week and the response was so fast. Have recommended it to several of my friends.

Very happy with Medical Care Alert - responded rapidly when the button was pushed by mistake. Good service!

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I got this system for my Mom and it is excellent! We had to use it once and it worked perfectly. The customer service is great! They send you reminders when to change the batteries and check the system to make sure it is working all the time. I also like that they give you a lockbox for outside in case my mom is alone and cannot get to the door. Now when I have to leave my mom alone I feel that she is safe by herself.

I have not had to use my alert button yet as the three times I needed someone my Husband was a thome. I did TEST the button and every time I did this it was answered almost immediately, I had a friend over and I was checking the connection outside the house. He was amazed at how fast they answered saying even 911 takes longer than that. Four stars.

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Excellant Emergency Response System. Call Center has pin pointed my location on test calls. Management appears to care and is responsive

I'm very happy with my MedicalCareAlert. I feel much safer now knowing I have help at hand with the press of a button.

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