Christmas Central https://www.christmascentral.com Other
4.3 From 1 to 5
9730 Reviews
Overall Ratings
5 Stars
6877
4 Stars
1129
3 Stars
486
2 Stars
386
1 Star
852
Reviews 9730
Recommend 9 / 10
TrustScore 8.69 / 10
karen
Jan 29, 2020
Verified Buyer
very nice product worked perfectly
Russ M
Jan 29, 2020
Verified Buyer
As advertised. Arrived in good condition. Will order from Christmas
Central again.
Michael F
Jan 29, 2020
Verified Buyer
I only received part of my order. When I called customer service, they corrected the mistake and sent the rest of my order within a few days. Thanks for the great service. I rated a 4 of 5 because of the mix-up
Jim L
Jan 29, 2020
Verified Buyer
Waited three weeks until Christmas - product never arrived and no longer available when I tried to re-order
Jan 29, 2020
Verified Buyer
Excited to use these led skirts next Christmas. Loved the price
Kathy B
Jan 29, 2020
Verified Buyer
Christmas Central offers good products at fair prices but they do not guarantee damage free delivery and their customer service is terrible. Shop with the company at your own risk.
Sandra B
Jan 29, 2020
Verified Buyer
Order #266979 - what I received was not what I ordered; I returned and requested replacement. When I received the replacement on 1/28, it also was not what I ordered and one of the trees was broken. At this point, I just want to return the trees and receive a credit. I am waiting for the prepaid label to return.

Also, when I called and spoke with Karthik about returning the trees, I was told to send pictures of what I received before I could receive a label. I sent the pictures, but I never received the return label, nor was there a response to my email. This has been a very frustrating experience.
Judy S
Jan 29, 2020
Verified Buyer
The window light hangers would not stay on window. I tried 3 different hangers and when I put the lights in the hanger it would fall off the window. I put on window and tried on window sill, same results.
Jan 29, 2020
Verified Buyer
I’m very pleased with the purchase
Valerie K
Jan 29, 2020
Verified Buyer
I really like my 50, Amber colored mini lights on brown cord. Could not find what I wanted anywhere else. 🎄
Jan 29, 2020
Verified Buyer
I had a horrible experience with Christmas Central! I ordered 6 LED pre-lit garlands and they sent me 2 LED and 4 Incandescent garlands. The box they came in was HUGE. I had to rebox, and return to a UPS store. I had to borrow a truck to do this! When I asked if I could get a discount to find another LED pre-lit garland, they said no, but then said, well, all we can do is take 10% off. After all the hassle I went through due to Christmas Central's mistake, I said forget it! It cost me way more in my time to send my order back! I never received my refund after they received my order back, so I had to dispute it through my credit card. I finally did receive my refund. No one should go through this when it's their mistake!!!!
Michelle H
Jan 29, 2020
Verified Buyer
Loved my purchase.
Tori B
Jan 29, 2020
Verified Buyer
I ordered a tree for my daughter . She loves the tree. Thank You
Doreen D
Jan 29, 2020
Verified Buyer
great wuality
Maisie M
Jan 29, 2020
Verified Buyer
Vernon is wonderful! Even before realizing the boo-boo was mine, Vernon was kind, patient and understanding. Can’t say enough good things about him and the company he represents.

The mini trees quality is far superior to what I expected.

Thank you from a very satisfied and pleased customer.
Maisie Mar
M R
Jan 29, 2020
Verified Buyer
love my wreaths, especially on sale!!!...thank you for prompt service and good after xmas sale prices!!!
Richard N
Jan 29, 2020
Verified Buyer
One of the customer service representatives I spoke with ( not all) was so short and offered no help as a reputable company would. Based on interaction with her, I chose to return my purchase and will most likely never shop with Christmas Central again. If Christmas Central wants to be a reputable company, they’d better start with customer service.
Raquel D
Jan 29, 2020
Verified Buyer
After making phone calls to locate the package, we finally got it. We plugged it in, it lights up but we did not remove it from the box. We are holding it for 2020 Christmas.
Linda T
Jan 29, 2020
Verified Buyer
I was not happy with my purchase of 2 crystal wreaths. When I called to ask for a return label, I was given the run around. I was asked to take pictures of the wreaths, which I had not taken out of the box because I could hear all the crystals shaking around inside the box, so I knew they would loose more crystals as the wreaths were to be on a covered porch. It took 3 weeks and talking to 4 associates to finally get return mail labels sent to me through the post office. I was told that my email address was not working, yet I received emails from the first associate. I am still waiting for my refund and I don't doubt I will have to monitor that as well. Based on my experience, I would not purchase from Christmas Central again. Thanks, Linda Tackett, 21278 Foothills Trail, Bristol, Va. 24202
Connie G
Jan 29, 2020
Verified Buyer
It took way long to get it and I couldnt
Put it out for our xmas contest but
i love it very much easy to set up.
The company needs to do better
than not telling me it was put on back order.
About Christmas Central
Christmas Central offers thousands of high-quality and affordable holiday and seasonal decorations. Find artificial Christmas trees, ornaments, wreaths, outdoor decorations, and more. Plus, shop pool floats, patio furniture, rugs, pillows, and everything you need to decorate your home inside and outside.
Visit Website
Christmas Central is a Verified Merchant
Questions? Contact Us
customerservice@christmascentral.com
1-844-329-5677
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