9730
Reviews
Reviews
9730
Recommend
9 / 10
TrustScore
8.69 / 10
Customer
Verified Buyer
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Customer
Verified Buyer
They had a big snow storm and it held up all things, but I did not know until today. so I really do not know how customer service is
Customer
Verified Buyer
We ordered indoor-outdoor Christmas lights, battery operated. Love them! Christmas Central was very nice to deal with.
Customer
Verified Buyer
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Customer
Verified Buyer
I received a shipping conformation and the package took 28 days to get here. I understand that there was bad weather and they had a roof cave in. I should have gotten an email telling me that, not a notice that my order was shipped. When my order did finally arrive a large amount of my shatter proof bulbs where shattered. I sent an email requesting a small discount. a week later I got an email with apologies, and a statement that I could have canceled my order. No refund. I will not be ordering from this company again.
Customer
Verified Buyer
.
Customer
Verified Buyer
My order still has not arrived. The UPS tracking number the merchant sent me was invalid. I emailed the merchant to request a refund, but have received no response.
Customer
Verified Buyer
The web site was easy to navigate and their selections were varied and numerous. I found exactly what I wanted, and at very good price levels. I did have to contact their customer service department as I got one order when two had been placed on the same day and time. Their representative was very professional and personable. She researched my issue and told me my second order would arrive on the day I called. When I got home from work there it was sitting on my front porch. Great Company to deal with. My first time using them, but certainly not my last. Even through a devastating snow storm that brought their community to a complete halt they still delivered.
Customer
Verified Buyer
The tracking number didn't work. The phone lines were constantly busy. The multiple emails to Customer Service went unanswered. The merchandise never arrived. This is a terrible business with the worst Customer Service I ever encountered. And it all happened at a time of the year that was really special. NEVER AGAIN will I do business with this outfitI!
Customer
Verified Buyer
I called left several messages sent emails still to this day no call. They deceived me and sent bad tracking number goods never came 2 weeks later still no goiods. Terrible company
Customer
Verified Buyer
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Customer
Verified Buyer
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Customer
Verified Buyer
I could not be more disappointed!!!! They sent me the wrong tree topper and there isn't enough time to return it and get the one I ordered in time for Christmas. With only one item to put in the box I can't believe they got it wrong. Not sure I'd order from them again.
Customer
Verified Buyer
.
Customer
Verified Buyer
I thought the replacement bulbs were over priced but I needed them so paid the price. They were very well packed and arrived quickly.
Customer
Verified Buyer
Attempted to contact customer service by telephone, online chat and email a number of times to inquiry about the status of my order and tracking information without success. Began to think that they were out of business. In the end, I did receive all items ordered, but it would have been nice for them to have responded to my inquiries.
Customer
Verified Buyer
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Customer
Verified Buyer
We had seen this item at a gift shop while traveling in Missouri, but didn't think we could get it home on the plane and they were concerned about shipping it. When I got home I searched the internet and found Christmas Central. They had by far the best price. When I called them they reassured me they could get it here without breakage, and if it was broken they would replace it. They shipped it UPS and gave me tracking information all the way. It arrived Monday, just as they said it would, the time they promised. It was a Christmas item, so we will be able to enjoy it this year. Everything about my experience with them was just great.
Customer
Verified Buyer
I received two different emails saying my order had been shipped-one was from UPS and the other USPS. Same trackng number . And when I went to check neither place said it was a good tracking number. And then a week later I get the notice that they are out of stock and are cancelling the order. It was too late to get a different one. I am not happy.
Customer
Verified Buyer
There was no packing slip or invoice included with my order. I had to figure out that my order was missing an item. when I finally could contact customer service no one seemed to want to help. after repeated attempts to solve my problem. I ordered from a different store. Customer service was no service!!
About Christmas Central
Christmas Central offers thousands of high-quality and affordable holiday and seasonal decorations. Find artificial Christmas trees, ornaments, wreaths, outdoor decorations, and more. Plus, shop pool floats, patio furniture, rugs, pillows, and everything you need to decorate your home inside and outside.
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Christmas Central is a Verified Merchant
Questions? Contact Us
customerservice@christmascentral.com
1-844-329-5677
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