605
Reviews
Reviews
605
Recommend
8 / 10
TrustScore
8.69 / 10
Magdalena Jandernal
Verified Buyer
Very Fast delivery. Good communication.
Yvonne McLaren-Robertson
Verified Buyer
have now purchased 3 of the electric blankets....and we love them. soft to touch ..and even look great over the sofa when not in use. Purchased one for my twins as they are away at university. they love them. recently had s problem with one of the controllers. Issy sorted it within days. Thank you for OUTSTANDING Customer Service Issy. I was do impressed. I wouldn't hesitate to recommend these blankets for the cold days of winter!
Silke Buckley
Verified Buyer
Excellent product and customer service by the team
Hazel Coleman
Verified Buyer
Excellent product. Excellent after sales service.
Christine Hall
Verified Buyer
Excellent customer service from Karen, problem sorted with in 7 days definitely 5 star serbice
Karen Murray
Verified Buyer
I had to email Cosihome recently as the controller had stopped working on my heated throw. After explaining the problem, they promptly sent a new one to me as I was still within the guarantee period. All is now well & I was very impressed with their customer service!
Carla Patroni
Verified Buyer
excellent customer service...up to the top people and beyond.
thank you
thank you
Lisa kinston
Verified Buyer
Great product and excellent customer service.
Peter Hoare
Verified Buyer
Instant replacement of a faulty heated throw controller. Arrived within 24hrs.
Donna Shaw
Verified Buyer
I’m afraid the control has stopped working already!! Don’t know why? It’s the second one I’ve bought.
Response from Cosi Home UK
May 22, 2024
Hi Donna,
Thank you for your feedback.
I am so sorry to hear of this. After investigating further, I see that we have managed to resolve this for you. We do hope that you are happy with the outcome, and many apologies for any inconvenience caused.
Best wishes,
Emma
Michelle Pickford
Verified Buyer
Meaasaged to say the blanket was not working. A new controller was sent out the same day and received the day after. Very efficient and quick service.
Susan Farrow
Verified Buyer
Excellent information regarding error messages and replacement part received within 24 hours
Sharef Mohammed
Verified Buyer
Great supplier, the remote broke after some while and they promptly replaced it after recieving pictures of the non functioning unit
Megan Mawer
Verified Buyer
Very helpful and quick replies and delivery. Thank you Karen.
Danielle Smith
Verified Buyer
Very helpful. Thank you!
Paul Carrano
Verified Buyer
Terrible customer service. Do not buy from this company.
The controller stopped working on 3 occasions. Very unhelpful. Go else where
The controller stopped working on 3 occasions. Very unhelpful. Go else where
Response from Cosi Home UK
Apr 22, 2024
Hi Paul,
Thank you for your feedback.
As per the first review, I have contacted you via email.
Best wishes,
Emma
Judith Maalste
Verified Buyer
I had a problemen, and Cosi solved the problem! I get a New product! Service!!!
Gerald Rowe
Verified Buyer
I has a good experience when I purchased a new controller for a heated throw. it was inexpensive and arrived quickly.
toby rayfield
Verified Buyer
Quick delivery of a replacement controller. 5 stars if the original hadn't broken within 12 months.
Glesni OSullivan
Verified Buyer
Excellent Customer Service
About Cosi Home UK
At Cosi Home UK, we believe that your home should be a reflection of your unique style and personality. Our mission is to provide you with beautifully designed, high-quality products that enhance your living space and create a warm, inviting atmosphere.
We specialize in a curated selection of home decor items, furniture, and accessories that blend modern aesthetics with timeless elegance. Each piece is thoughtfully chosen to ensure it meets our high standards of quality and craftsmanship.
Whether you're looking to refresh a single room or transform your entire home, our diverse range of products offers something for everyone. From cozy textiles to stunning statement pieces, we’re here to help you create a home that you love.
Explore our collections and let us inspire you to make your home a true sanctuary. At Cosi Home UK, we’re dedicated to turning your house into a home.
Visit Website
We specialize in a curated selection of home decor items, furniture, and accessories that blend modern aesthetics with timeless elegance. Each piece is thoughtfully chosen to ensure it meets our high standards of quality and craftsmanship.
Whether you're looking to refresh a single room or transform your entire home, our diverse range of products offers something for everyone. From cozy textiles to stunning statement pieces, we’re here to help you create a home that you love.
Explore our collections and let us inspire you to make your home a true sanctuary. At Cosi Home UK, we’re dedicated to turning your house into a home.
Cosi Home UK is a Verified Merchant
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