4.7
From 1
to 5
Reviews
2175
Recommend
10 / 10
TrustScore
9.49 / 10
Keith G.
Verified Buyer
HOME Emergency Medical Alert System
Great Site, very easy to understand options presented. I looked at many different sites and programs offered and end the end It began using your plans as a basis to compete against. It was about a week process and I also found HOW many companies were the #1 rated, amazing...I called in and asked a few questions, Brandon was very polite and helpful, answered all my questions and mentioned a 30 day return policy. I was looking at Home or Home and Yard Systems, elected Home System right now. Thank you for the great experience.
Keith G.
Verified Buyer
HOME Emergency Medical Alert System
Great Site, very easy to understand options presented. I looked at many different sites and programs offered and end the end It began using your plans as a basis to compete against. It was about a week process and I also found HOW many companies were the #1 rated, amazing...I called in and asked a few questions, Brandon was very polite and helpful, answered all my questions and mentioned a 30 day return policy. I was looking at Home or Home and Yard Systems, elected Home System right now. Thank you for the great experience.
PWE
Verified Buyer
HOME & YARD Medical Care Alert System
I set this service up for my mother in Ohio (I live in California); my mom and sister just rave about the support from your company; they give you top marks for customer service. We really appreciate your product; it's the best money I have spent on something in several years. I tell everyone about your company; I have so many 'baby boomer' friends trying to help our their elderly parents. Thank you and keep up the good work!
PWE
Verified Buyer
HOME & YARD Medical Alert Belt Clip
I set this service up for my mother in Ohio (I live in California); my mom and sister just rave about the support from your company; they give you top marks for customer service. We really appreciate your product; it's the best money I have spent on something in several years. I tell everyone about your company; I have so many 'baby boomer' friends trying to help our their elderly parents. Thank you and keep up the good work!
PWE
Verified Buyer
HOME & YARD Medical Care Alert System
I set this service up for my mother in Ohio (I live in California); my mom and sister just rave about the support from your company; they give you top marks for customer service. We really appreciate your product; it's the best money I have spent on something in several years. I tell everyone about your company; I have so many 'baby boomer' friends trying to help our their elderly parents. Thank you and keep up the good work!
Charles Holyfield
Verified Buyer
HOME & YARD Extra 2-Way Medical Alert Voice Pendant - PURCHASE OPTION
Lost mine. Son found it the day before I received a replacement, which you let me return it for full refund.
Susan M.
Verified Buyer
HOME & YARD Medical Care Alert System
My mother fell and we got this for her protection and for her peace of mind and ours.
Our experience has been very positive. We test it once every other week, and they are very positive on the phone. They have always been very helpful.
Our experience has been very positive. We test it once every other week, and they are very positive on the phone. They have always been very helpful.
Martha J
Verified Buyer
2-Way Phone Splitter For Landline Systems
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Robin L.
Verified Buyer
HOME Emergency Medical Alert System
My grandmother needed a medical alert machine in the event that she falls again and cannot get up.
The machine and bracelet provided to me for my grandmother arrived a day earlier than anticipated. It was easy to hook up and the directions were simple to follow. We called the company to put it in test mode and had my grandmother speak to them until she felt comfortable that she new what to expect if she needs to push the button on her bracelet.
They are very professional and helpful.
The machine and bracelet provided to me for my grandmother arrived a day earlier than anticipated. It was easy to hook up and the directions were simple to follow. We called the company to put it in test mode and had my grandmother speak to them until she felt comfortable that she new what to expect if she needs to push the button on her bracelet.
They are very professional and helpful.
RoseMary W.
Verified Buyer
HOME & YARD Medical Care Alert System
My mother in law uses their services and product as a home medical alert system. She has a necklace and a band that can wear, and also a box that hooks up to her phone that she can use the contact the company in an emergency.
Thank goodness we haven't had to use it in an emergency situation, but during the setup process the customer service reps were very helpful and very kind. She tests the system periodically to make sure it is working, and she has never had a complaint.
Thank goodness we haven't had to use it in an emergency situation, but during the setup process the customer service reps were very helpful and very kind. She tests the system periodically to make sure it is working, and she has never had a complaint.
Linda H.
Verified Buyer
HOME & YARD Medical Care Alert System
My mother was going to use their services, but she wasn't able to use the product due to her dementia. I think it would have been OK had my mother been able to use it. They were friendly and they followed up with us as they were concerned that the equipment wasn't working. There were no issues with the product or their service, however, again my mother just wasn't able to use the product because of her dementia.
Bill F.
Verified Buyer
HOME & YARD Medical Care Alert System
My wife and I have been using their services since January. My wife wears the necklace and I wear the watch. It is monitored 24/7 and I can press a button and it acts like a walkie talkie. If I can't talk, then they send the paramedics or a neighbor.
We have a lock box on the front door so if someone needs to get in, they can get the key without having to break any doors down. The buttons are waterproof so I can take it in the shower with me. I'm never without it, and it works anywhere in the yard and has a rechargeable battery. Everything they say about the product is true. I test it once a month to check the dial tone, which they encourage you to do.
You can also press the real button and talk to someone in their service center anytime. Thankfully, I haven't had to use it for an emergency yet, but in the beginning we had a lot of questions and they were very knowledgeable about their product. As long as you have enough energy to press that button, you're in good shape.
They are great. I would give them a "double "A"" in communication if I could.
We have a lock box on the front door so if someone needs to get in, they can get the key without having to break any doors down. The buttons are waterproof so I can take it in the shower with me. I'm never without it, and it works anywhere in the yard and has a rechargeable battery. Everything they say about the product is true. I test it once a month to check the dial tone, which they encourage you to do.
You can also press the real button and talk to someone in their service center anytime. Thankfully, I haven't had to use it for an emergency yet, but in the beginning we had a lot of questions and they were very knowledgeable about their product. As long as you have enough energy to press that button, you're in good shape.
They are great. I would give them a "double "A"" in communication if I could.
Bill F.
Verified Buyer
HOME & YARD Extra 2-Way Medical Alert Voice Pendant - PURCHASE OPTION
My wife and I have been using their services since January. My wife wears the necklace and I wear the watch. It is monitored 24/7 and I can press a button and it acts like a walkie talkie. If I can't talk, then they send the paramedics or a neighbor.
We have a lock box on the front door so if someone needs to get in, they can get the key without having to break any doors down. The buttons are waterproof so I can take it in the shower with me. I'm never without it, and it works anywhere in the yard and has a rechargeable battery. Everything they say about the product is true. I test it once a month to check the dial tone, which they encourage you to do.
You can also press the real button and talk to someone in their service center anytime. Thankfully, I haven't had to use it for an emergency yet, but in the beginning we had a lot of questions and they were very knowledgeable about their product. As long as you have enough energy to press that button, you're in good shape.
They are great. I would give them a "double "A"" in communication if I could.
We have a lock box on the front door so if someone needs to get in, they can get the key without having to break any doors down. The buttons are waterproof so I can take it in the shower with me. I'm never without it, and it works anywhere in the yard and has a rechargeable battery. Everything they say about the product is true. I test it once a month to check the dial tone, which they encourage you to do.
You can also press the real button and talk to someone in their service center anytime. Thankfully, I haven't had to use it for an emergency yet, but in the beginning we had a lot of questions and they were very knowledgeable about their product. As long as you have enough energy to press that button, you're in good shape.
They are great. I would give them a "double "A"" in communication if I could.
Bill F.
Verified Buyer
Lockbox EMS Key Storage
My wife and I have been using their services since January. My wife wears the necklace and I wear the watch. It is monitored 24/7 and I can press a button and it acts like a walkie talkie. If I can't talk, then they send the paramedics or a neighbor.
We have a lock box on the front door so if someone needs to get in, they can get the key without having to break any doors down. The buttons are waterproof so I can take it in the shower with me. I'm never without it, and it works anywhere in the yard and has a rechargeable battery. Everything they say about the product is true. I test it once a month to check the dial tone, which they encourage you to do.
You can also press the real button and talk to someone in their service center anytime. Thankfully, I haven't had to use it for an emergency yet, but in the beginning we had a lot of questions and they were very knowledgeable about their product. As long as you have enough energy to press that button, you're in good shape.
They are great. I would give them a "double "A"" in communication if I could.
We have a lock box on the front door so if someone needs to get in, they can get the key without having to break any doors down. The buttons are waterproof so I can take it in the shower with me. I'm never without it, and it works anywhere in the yard and has a rechargeable battery. Everything they say about the product is true. I test it once a month to check the dial tone, which they encourage you to do.
You can also press the real button and talk to someone in their service center anytime. Thankfully, I haven't had to use it for an emergency yet, but in the beginning we had a lot of questions and they were very knowledgeable about their product. As long as you have enough energy to press that button, you're in good shape.
They are great. I would give them a "double "A"" in communication if I could.
David Yourch
Verified Buyer
HOME Emergency Medical Alert System
FANTASTIC
David Yourch
Verified Buyer
HOME Medical Alert Pendant Button
FANTASTIC
David Yourch
Verified Buyer
Lockbox EMS Key Storage
FANTASTIC
Louis C Hudson
Verified Buyer
HOME & YARD Medical Care Alert System
So far, my Dad, Louis Hudson, loves the Medical Care Alert. He feels much more secure when moving about his home and yard. We picked your services because of your high ranking with Angie's List. He has only had it for a short amount of time, but we feel like your service is very good and very reliable. Thank you.
Louis C Hudson
Verified Buyer
Lockbox EMS Key Storage
Fortunately, we haven't had to use it. The set up went fine. Thank you.
Customer
Verified Buyer
HOME Emergency Medical Alert System
My mom and dad are very pleased with the system itself and the service provided by the sales and monitoring representatives.
I am confident that my folks are protected and secure in the event of a accident or unwanted intrusion.
Thank you
I am confident that my folks are protected and secure in the event of a accident or unwanted intrusion.
Thank you
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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