Medical Care Alert https://www.medicalcarealert.com Health & Medical
4.7 From 1 to 5
Overall Ratings
5 Stars
1734
4 Stars
265
3 Stars
112
2 Stars
11
1 Star
53
Reviews 2175
Recommend 10 / 10
TrustScore 9.49 / 10
La June Dibb
Apr 19, 2013
Verified Buyer
HOME Emergency Medical Alert System
So far I like it
La June Dibb
Apr 19, 2013
Verified Buyer
Lockbox EMS Key Storage
It is easy to use.
Page T Shanklin Sr
Apr 18, 2013
Verified Buyer
HOME Emergency Medical Alert System
I researched several systems on-line after having a quad by-pass heart surgery and was brain dead for thirty minutes. I am also a brittle diabetic so an alert system was needed by myself and family. I selected Medical Care Alert after reviewing all products of others and the different systems offered by Medical Care Alert. Unfortunately when I ordered the system it was the wrong one and with just a phone call and free shipping I got what I needed. I am very pleased with the cost-the easy ayssembly and hook-up and the quick rersponse I get when checking my system twice a week. I would recommend Medical Care Alert to those who need a system to assist them when needed due to their health.
Customer
Apr 07, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
Only activated the system a few days ago, but so far so good!
Hope I never need it, but having it does give a sense of
security.
Ronald Koegler
Apr 07, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
Set up was easy. The only problem was the AT&T answering system with message waiting prevented the pedant from dialing out until the message waiting notice was cleared.
Judith Poduska
Mar 26, 2013
Verified Buyer
HOME Emergency Medical Alert System
Had problems setting the unit up. Had to have someone help me. Used a tech over the phone to finish set up and to test the device. Not too difficult to set up and use. Have tested it but not used it in an emergency. Am confident it will work when I need it. The tech thought a green light had to be on and we wasted a lot of time and effort finding out that it worked on yellow, which mine showed. Other then that it was easy to set up. Too bad I had to move furniture so many time to plug and unplug and find different places to plug it in I was tired when I got done!
Staci Valazquez
Mar 23, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
I had been dealing with Lainie with the purchase of this product. She explained the product and I let her know that I was looking @ a couple more systems and that I would let her know when I made a decision either way. I also told her that I do not like to be hounded by sales people (which I had told the other sales people I was dealing with, but they called every day) Lainie is awesome, she emailed and asked if I had any questions and we comunicted by email a couple of times, and in my opinion I think she is a great asset to your company. As of right now we like the system, thank GOD we have not had to use it at this time. I also purchased on for my mother in law.
Sally Turner
Mar 22, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
I had a problem because of my computer system and I called and they sent me another
box and I just got it up and running. Called to test it and all is well. Thank you for all your help. Sally Turner
The reason that I chose Medical Alert was
because I went on line to check Medical Alert systems and
Charles Holyfield
Mar 17, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
I was very satisified with all of your employees that I have had contact with. I'm very hapy with my alert system. I especially was happy with Terri-Ann Gallo. Very professional, firm but not pushy as many other company Reps I spoke with, and she new her product.
Louise Oliver
Mar 17, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
My decision to purchase the Medical Care Alert was based on several reasons after looking into other units. The VERY informative, impressive e-mail I received from Jessia Fox about the Medical Care Alert surely was what brought me to the final decision to purchase it. I am very pleased with the time and patience of your representives in getting me started with it altho I hope I never need it. I live in a retirement home and I am telling every body how pleased I am. There are about one hundred people here. Can I get that many $25.00's. haaha
Alma Brashier
Mar 09, 2013
Verified Buyer
HOME & YARD Medical Alert Belt Clip
I sent one; however it told me to make selection of product?? Since it was already indicated I did not!!
Alma Brashier
Mar 09, 2013
Verified Buyer
Lockbox EMS Key Storage
Same as above
Ruth Swingle
Mar 08, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
I looked into several systems which were advertised and found that the Medical Care Alert best fitted my needs. Additionally, in speaking with Lainie regarding the system was a real pleasure and weighed heavily in my choice. She was not pushy, pleasantly answered my questions and was very informative. This differed from my experience with another system's representative. Unfortunately, we ran into a problem with delivery which was due to the USPS but everyone at MCA was very helpful in getting the system to me. They were also a great help to me in getting the system properly set up. I highly recommend that anyone thinking of purchasing an alert system consider going with Medical Care Alert.
Ruth Swingle
Mar 08, 2013
Verified Buyer
HOME & YARD Extra 2-Way Medical Alert Voice Pendant - PURCHASE OPTION
I decided on an extra pendant for my husband who has severe emphysema. When he has an attack, it is imperative that he receive immediate attention. With the extra pendant, if I am outside or at the other end of the house, he can contact help much quicker than waiting until I am within close range to him.
Customer
Mar 07, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
Unfortunately I was disapointed in the size of the device. I had a system that was the size of a watch. This system was thick like a mini cell phone. I understand it would have more features with the microphone in the device I would wear but the size was unacceptable. With all the new technology- even saw an article in newpaper that may have computers the size of a watch. Better luck next time. Sent the system back and am waiting for my refund. Hopefully will receive it shortly.
Lanelle Farris
Mar 06, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
The sales person I dealt with was the difference -- Barbara. She knew about the product and contacted me during the time I was making my decision.
MG
Mar 03, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
Mom is slowly getting used to wearing the pendant. The testing will get easier as she gets used to performing the test.

Thank you Barbra for your help and salesmanship. We decided to go with Medical Care Alert because of your help.

The people we have talked to when setting up and testing the system have been very helpful. Thank you.
Dalia Carmel-Goldstein
Mar 01, 2013
Verified Buyer
HOME & YARD Medical Care Alert System
I have been investigating the various companies that offer the medical alert system, for at least a year, but did not follow through as the salesmen contacted were far too aggressively pushy, making the experience unpleasant.

I finally found Medical Care Alert system and Jessica, their representative was very well informed, very helpful and not pushy.

I finally decided to order this system. It was installed this week,and it is working.

I tested it all over my home and it functioned everywhere.

I just hope that I will never need to use it but its definitely reassuring to have it as a personal safety net.
Linda M.
Feb 13, 2013
Verified Buyer
HOME Emergency Medical Alert System
I tested indoors but haven't tested outside to see how far it goes due to the weather.
Linda M
Feb 13, 2013
Verified Buyer
Lockbox EMS Key Storage
It was easy to assemble. I had no problem and it seems to be secure.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!

Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:

Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.

All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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