4.7
From 1
to 5
Reviews
2175
Recommend
10 / 10
TrustScore
9.49 / 10
Kay S
on my wrist 24/7
Verified Buyer
HOME Emergency Medical Alert Bracelet with Wrist Button
It's fine and I plan on wearing it on my wrist 24/7, tho maybe will take it off in the pool this time.
PEGGY M
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
To new to review. Seems to be what is needed. However, thought it included notification if my husband fell. Disappointed with that.
STANLEY V
Verified Buyer
HOME MXD Fall Detection Button Necklace Lanyard
I HAD A BIG FALL OUT DOORS AND IT DID NOT ACTIVATE!
QUENTIN B
Verified Buyer
HOME Emergency Medical Alert System
Easy to set up and use. Quick response.
Response from Medical Care Alert
Sep 04, 2024
Thank you for your positive feedback! We're glad to hear that you found our product easy to set up and use, and that you experienced quick responses. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
JENNIFER
works good
Verified Buyer
HOME Emergency Medical Alert System
Patient only wears his bracelet...when he goes outside for short walks with his walker.
The alert system works good..Its next to window as suggested..and this one..simplier.
The alert system works good..Its next to window as suggested..and this one..simplier.
Response from Medical Care Alert
Aug 29, 2024
Thank you for sharing your experience with the alert system. We are glad to hear that the system is working well for you and that you find it simpler to use. It's great to know that you are wearing your bracelet when you go outside for short walks with your walker. Your safety and well-being are our top priorities, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to let us know. Thank you for choosing our alert system.
Doug Y
Modern Highly evolved
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
I really like it.
Response from Medical Care Alert
Aug 29, 2024
Thank you for sharing your positive feedback! We are delighted to hear that you are enjoying our product. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support!
PAUL P
Verified Buyer
HOME & YARD Medical Alert Belt Clip
writing here because it was required.
HEATHER S
Awesome
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
This definitely is the best thing I ever could do. It won't let me down in an emergency. I love this. Great product and service is remarkable.
Response from Medical Care Alert
Aug 26, 2024
Thank you for your glowing review! We are thrilled to hear that our service has exceeded your expectations and provided you with a sense of security in case of emergencies. Our team works hard to deliver great products and exceptional service, and we are delighted to know that you are satisfied with your experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Medical Care Alert!
JUDY H
Verified Buyer
HOME Emergency Medical Alert System
Timely arrival, easy set up!
JOLENE H
Verified Buyer
HOME Emergency Medical Alert System
Gives us relief knowing that you are a press of the button away for helping our mom! Thank you so much!
KATHY H
very happy
Verified Buyer
HOME Emergency Medical Alert System
Very happy with my Alert. Your staff have been very helpful and pleasant to talk to
Response from Medical Care Alert
Sep 04, 2024
Thank you for your positive feedback! We are delighted to hear that you are happy with your Medical Care Alert system and that our team provided you with helpful service. We strive to ensure that all our customers have a great experience, and we appreciate you taking the time to share your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
SARAH
Verified Buyer
HOME Emergency Medical Alert System
So far it's fine. The land line one we had worked just fine when I had telephone service. Now that we exchanged for the one that works on the cell tower I am more confident.
LINDA S
written review
Verified Buyer
HOME Emergency Medical Alert System
The product came quickly, was easy to set up and the customer service is terrific so far. Very happy with the system.
NANCI
Verified Buyer
HOME & YARD Medical Alert Belt Clip
It is very hard to understand the operator on you end. They are so loud and the connection is not very clear. I was not able to understand what the operator was asking. Is this issue related to the base? Every other call we receive or make is crystal clear?
CAROL L
Bulky for a woman
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
As a general review point, I am happy with the watch. It does what I need it to do in the case of an emergency. The GPS is a useful tool if I should ever need it, as is the phone capability. The biggest sticking point I have is the size of the face of the watch. I wish there was something less cumbersome and more designed for women. This truly is a man' watch.
ERIC B
System Check
Verified Buyer
HOME Emergency Medical Alert System
Technicians who assisted my mother: Jean Beck went out of their way to assist with system check.
Eric Beck
Eric Beck
FRANK K
Verified Buyer
HOME & YARD Medical Alert Belt Clip
there is no video that shows every detail of the watch and it's set up. One video ,with the company owner goes on and on about the wonderful box the watch comes in. Really? who cares? The next video, with the lady in an orange sweater, tells all the option the watch has but no instructions or video. The instructions single page that comes with the watch is a waste. You are dealing with SENIORS who need exact instructions. NO ! I am not satisfied
LUELLA K
Verified Buyer
HOME & YARD Medical Alert Belt Clip
Ordered the watch and paid for a year of service to get the discounts. Watch arrived and was too big and clunky for my small wrist - looked ugly! I called and set up return, sent return, they received on 7/17/24. As off 7/30/24, still haven't received my refund of $678.95 - Credit card payment is due, so I'm disputing this amount. The 14 return is a JOKE - only works if you get your money back quickly!!!
DEDE D
cumbersome
Verified Buyer
Senior Smart Watch With GPS (One-Time Purchase - 14 Day Return Policy) REQUIRED - Requires Subscription
For my small wrist, it was too large and therefore uncomfortable. I returned it within a day or two.
Laurie N
Replacement Cord
Verified Buyer
HOME Emergency Medical Alert System
Thank you for sending me a new cord for my machine. It was the correct RJ45 and RJ11 configuration and the cord will no longer be a threat of falling out and disconnecting service. The representative was extremely helpful and courteous which I appreciated.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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