Medical Care Alert https://www.medicalcarealert.com Health & Medical
4.7 From 1 to 5
Overall Ratings
5 Stars
1734
4 Stars
265
3 Stars
112
2 Stars
11
1 Star
53
Reviews 2175
Recommend 10 / 10
TrustScore 9.49 / 10
JOANNE S
Jul 27, 2024
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
It seems to work well for alerts as I managed to bump it unknowingly and someone called to see if I was okay. I really don't like the looks and feel of it as it is big and really ugly but I didn't get it for looks and will keep it and use it.
MARK C
Jul 25, 2024
Simple and effective
Verified Buyer
HOME Emergency Medical Alert System
We are using the system that works on the mobile network and it is great. Setup only took a couple minutes and is super easy to use.

Customer service is amazing. Highly recommended.
Judy B
Jul 24, 2024
looks good
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
It is very easy to use, lightweight, and satisfactory color to wear with all clothing
Response from Medical Care Alert
Jul 26, 2024
Thank you for your positive feedback! We're delighted to hear that you find our product easy to use, lightweight, and versatile in color. We strive to provide our customers with high-quality items that are both functional and stylish. If you have any further feedback or suggestions, please feel free to share them with us. We appreciate your support!
Zita J
Jul 21, 2024
Verified Buyer
HOME Emergency Medical Alert System
I have used this alert forv7 years in New York. It helped me on 3 different occasions. I was very thankful I had it. Also recommended it to my fellow residents.
Gabrielle O
Jul 18, 2024
Battery replacements
Verified Buyer
HOME & YARD Pendant Battery
Hopefully they work, but the green light on the monitor is still flashing.
HAROLD B
Jul 17, 2024
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
I thing it.s great.
Sandra R
Jul 16, 2024
so far, so good
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
I have only had it a week, but it is comfortable, charges quickly and goes where i go.
CRISTINA K
Jul 15, 2024
handy for travel
Verified Buyer
Belt Pouch for HOME & AWAY Device
Device is handy for travel away from home but clip is very difficult to pull back especially for adult with limited dexterity.
MARGARET G
Jul 14, 2024
EasyTo Use Emergency Contact
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
The magic of the Mini GPS Medic Alert device is its simplcity. One push of a button and I am in voice contact with someone that can assist me with the emergency situation I am dealing with. Those would include falls and issues with a shower.

The device itself is small and easily fits in a pocket. It can also be worn around your neck. Medic Alert includes the charging base. Setup and use was a breeze.

If you are mobile or ambulatory, and have the possibility of a small or situation where you need assistance, this is the device for you.
Amy M
Jul 13, 2024
Lovely!(and no white plastic!)
Verified Buyer
Jewelry Medical Alert Necklace Pendant Holder In Silver
I am thrilled with the appearance of the "jewelry pendant" from Medical Care Alert - and my Mom is, too. She has received so many compliments on it and no one realizes that it houses a medical alert button. Lovely, tasteful design... I hope it's never discontinued. This is a rare and beautiful find in a world of clunky buttons and white plastic. Seniors deserve good design. Thanks, Medical Care Alert!
JANET R
Jun 23, 2024
Highly recommend
Verified Buyer
HOME Emergency Medical Alert System
I am impressed with the service. My mom pressed the button and communication was great, paramedics arrived in no time.
Ferris M
Jun 21, 2024
Verified Buyer
HOME Medical Alert Pendant Button
The band is working fine. Thank you for sending me a new button. First one lasted 3 years. Ferris mills
Response from Medical Care Alert
Jun 21, 2024
Thank you for your positive feedback! We are delighted to hear that the replacement button has helped your band work fine again. It's great to know that the first button lasted for 3 years, showcasing the quality and durability of our products. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Medical Care Alert!
Greg L
Jun 20, 2024
LTE MCA is EXCELLENT 👍
Verified Buyer
HOME Emergency Medical Alert System
It speaks that it has 2 bars of LTE. I have trouble believing that is all it's getting considering I have a 4G LTE Verizon Signal Repeater here and all other devices get full bars because of it. It works though. We were forced to switch from a direct connection to the Phone line to LTE after switching from a Copper line to a Fiber line with Frontier. It would set off a call to the center around 2:40 Am when we were sound asleep. Frontier refused to accept responsibility so MCA helped us out. MCA is a Great company. As for Frontier, their eero internet is fantastic but the company isn't recommended by me.
Response from Medical Care Alert
Jun 20, 2024
Thanks for your note, we're glad the cellular version of the HOME system is working better for your folks. We have a few ideas to improve your signal strength: if you can position the console closer to a window or higher up on a shelf you may get stronger signal. Customer Service can help at 877-913-3680. Thanks!
LAURIE S
Jun 17, 2024
Verified Buyer
HOME Emergency Medical Alert Bracelet with Wrist Button
Excellent customer service!
Response from Medical Care Alert
Jun 21, 2024
Thank you for your positive feedback! We are delighted to hear that you had an excellent experience with our customer service team. Your satisfaction is our top priority, and we are committed to providing exceptional service to all our customers. If you have any further feedback or questions, please do not hesitate to reach out. Thank you for choosing us!
LUSA D
Jun 16, 2024
Not Alone ...
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
The HOME & AWAY MINI GPS Medical Alert System is a small device but delivers a lot ... If I need help, I just press a button and I can talk to a person. But the best part is peace of mind ... I know there's help around the corner if I need it
HOWARD C
Jun 16, 2024
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
The on and off buttons on the side are a little to easy for a person with little feelings in their fingers to accidentally push and turn off when putting on and taking off.
BILL H
Jun 02, 2024
Watchband
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
It's an easy watch to operate, however, I struggle getting the watch band on by myself. Perhaps a flexible band would be easier for users to put on their wrist.
MARTHA S
Jun 02, 2024
Only a few features work.
Verified Buyer
Senior Smart Watch With GPS (One-Time Purchase - 14 Day Return Policy) REQUIRED - Requires Subscription
Yeah, I hope it works for emergency calls and fall protection. nothing else works. Well, it keeps good time. Oh, and the lock box works, and that's a good thing too.
SHIRLEY S
Jun 01, 2024
Verified Buyer
HOME Medical Alert Pendant Button
color choice, and a way to pin or clip alert to clothing would be very nice.
Patricia M
May 18, 2024
Excellent!
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
Everything is working just fine now. Thank you!
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!

Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:

Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.

All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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