4.7
From 1
to 5
Reviews
2175
Recommend
10 / 10
TrustScore
9.49 / 10
GENEVA M
Safe and Secure
Verified Buyer
HOME Emergency Medical Alert System
We feel secure mom is safe with her wearing the medical alert. The wrist alert is perfect for mom!
Response from Medical Care Alert
Sep 08, 2025
Thank you so much for your kind words! We're thrilled to hear that the Medical Care Alert wrist button is providing your mom with the security and peace of mind she deserves. It's our goal to ensure that both you and your loved ones feel safe and supported. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!
GEORGINE H
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
I feel so much better. I hit the alarm button by mistake and someone immediately asked if I was alright.
Response from Medical Care Alert
Sep 08, 2025
Thank you so much for your kind words! We’re thrilled to hear that you felt well cared for and that our team was quick to respond. Your safety and well-being are our top priorities, and it’s great to know we could assist you when you needed it. If you have any further feedback or need assistance, please don’t hesitate to reach out. We're here to help!
EDWIN C
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
VERY [LEASED WITH ,Y NEW aLERT!
Response from Medical Care Alert
Sep 08, 2025
Thank you for your feedback! We're thrilled to hear that you're pleased with your new Medical Care Alert system. If you have any questions or need assistance, feel free to reach out. We appreciate your support!
DEBORAH S
Verified Buyer
Extended Protection Plan
I really don’t know what to say - I just purchased it so I have no idea if it will be worth it or not. I guess it is. We’ll see if I go swimming with my necklace again in the future or not. Hopefully I’ll remember to take it off and I won’t need to take advantage of the warranty. Of course, I’m getting older every day and if my mental acuity declines, I expect I’ll REALLY appreciate it on down the road.
Response from Medical Care Alert
Aug 20, 2025
Thank you for sharing your thoughts with us! We appreciate your honesty and understand that it's hard to judge a product right after purchase. We hope you enjoy your Medical Care Alert necklace and remember to take it off before swimming! If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help, and we hope the warranty gives you peace of mind as you enjoy your necklace for years to come. Thank you again for your purchase, and we hope it meets your expectations!
Doris
Home and away duo
Verified Buyer
Fall Detection Pendant for HOME & AWAY DUO
the lock is insufficient. Have to knot the cord so it does not fall without reason.
Response from Medical Care Alert
Sep 08, 2025
thanks for your feedback, you might consider a different system with Fall Detection with a different lanyard. Many folks like our HOME & AWAY MINI. Just call Customer Service at 877-913-3680 to learn more or click this link https://www.medicalcarealert.com/home-away-mini-gps-medical-alert-system/
VALERIE R
Works
Verified Buyer
HOME Emergency Medical Alert System
But too easy to set off accidentally
CATHY C
Excellent service
Verified Buyer
HOME Emergency Medical Alert System
They respond quickly. Very polite & thorough. Highly recommend this company.
Response from Medical Care Alert
Aug 07, 2025
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our team. Providing prompt and courteous service is our top priority, and it's wonderful to know that we met your expectations.
Your recommendation means a lot to us! If you need anything in the future, please don’t hesitate to reach out.
Dewitte
For my 95 year old Dad
Verified Buyer
HOME MXD Medical Alert Button Wrist Band
Old band was not as secure and he likes this one better
DOROTHY H
Like it
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
I like it, but hope I never have to call for help
Response from Medical Care Alert
Aug 04, 2025
Thank you for your feedback! We're glad to hear that you like Your HOME & AWAY MINI Medical Care Alert system. We appreciate your trust in us and are committed to ensuring your experience is a positive one. If you have any questions or concerns, don’t hesitate to reach out!
MARY E
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
Customer Service was professional and responsive. Device (smart watch) easy to use!
Response from Medical Care Alert
Jul 20, 2025
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our customer service team and that you're finding your new smartwatch easy to use. Our team is dedicated to providing excellent support, and it's wonderful to know that it made a difference for you.
If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope you enjoy your smartwatch for a long time to come!
Jerrie A
Easier to Use
Verified Buyer
HOME Medical Alert Pendant Button
The new FOB is easier to use for my 83 year old mother with Parkinson's. Great product and great service.
Response from Medical Care Alert
Jul 20, 2025
Thank you so much for your kind words! We're thrilled to hear that the new medical alert button is making life easier for your mother. It’s wonderful to know that our HOME Medical Care Alert system is helping her, especially considering her needs. We appreciate your feedback and are committed to providing great service and quality products. If you ever have any questions or need assistance, please don't hesitate to reach out.
SUSAN
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
No issues, we just called to do a test/set up for my mom.
Response from Medical Care Alert
Jul 15, 2025
Thank you for your feedback! We're glad to hear that the test and setup for your mom went smoothly. If you have any questions or need further assistance, please don’t hesitate to reach out. Please remember to test regularly and call if you need us - We're here to help!
JOSEPH O
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
Wear it every day but it's too early for any kind of review
Response from Medical Care Alert
Jul 20, 2025
Thank you for your feedback! We’re glad to hear that you’re enjoying wearing the HOME & AWAY MINI Medical Care Alert device every day. We understand that it’s still early for a full review, but we appreciate your initial thoughts. If you have any specific comments or questions as you continue to use it, please don’t hesitate to reach out. We’re here to help!
ALEEN T
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
Excellent all around device with a Company who truly cares!
Thank You to Everyone at Medical Care Alert
Sincerely
Aleen
Thank You to Everyone at Medical Care Alert
Sincerely
Aleen
Response from Medical Care Alert
Jul 07, 2025
Thank you so much for your wonderful review! We're thrilled to hear that you are enjoying your device and that our team’s dedication has made a positive impact on your experience. Your kind words motivate us to continue providing the best service possible. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Sincerely,
The Medical Care Alert Team
MABEL H
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
i like it very much.
MARY M
Verified Buyer
HOME Medical Alert Pendant Button
The old one need replacing- new one was sent out timely
JAMES S
Verified Buyer
HOME Emergency Medical Alert System
As a 94 year old, I found the initial set up options overwhelming
particularly with questioning how I can have two way communications especially when outside doing a few chores. Yesterday I called the control center and found the answer to my questions and want to compliment her. The two way communication set up was as simple as listing my email phone number.
particularly with questioning how I can have two way communications especially when outside doing a few chores. Yesterday I called the control center and found the answer to my questions and want to compliment her. The two way communication set up was as simple as listing my email phone number.
IRENE P
Love it.
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
Love it.
Response from Medical Care Alert
Jun 18, 2025
Thank you so much for your positive feedback! We're thrilled to hear that you love your Smart Watch PRO! Your satisfaction means a lot to us, and we appreciate your support. If you have any further comments or suggestions, feel free to share!
Barbara
Verified Buyer
HOME Fall Detection Pendant for HOME-MXD or HOME-LTE
I got it activated and adjusted the lanyard which I really like
It seems to be lighter than the last one I had. It would be nice if it could have a voice response if something should happen outside the home and out of range of the equipment
It is much more comfortable than the last one
It seems to be lighter than the last one I had. It would be nice if it could have a voice response if something should happen outside the home and out of range of the equipment
It is much more comfortable than the last one
JAN B
Flex Belt Clip
Verified Buyer
MCA - Misc Product Feature
We are so thankful that you send a new one out when it breaks. They are such weak plastic, even the customer service people tell us they get this a lot. Everyone at Medical Care Alert is so helpful and kind. Thank you
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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