4.7
From 1
to 5
Reviews
2175
Recommend
10 / 10
TrustScore
9.49 / 10
Steve
Verified Buyer
HOME Emergency Medical Alert System
It works! My mother in law fell last week and the fall detection caught it. The paramedics entered her condo through the lock box and helped here up. Luckily this time she was not hurt but it is good to know it works. The system also contacted us immediately to let us know what had happened. This system is worth every penny. It will allow her to stay in her condo and live an independent lifestyle longer than she would otherwise. Thanks to you and Medical Care Alert.
Steve
Verified Buyer
HOME Emergency Medical Alert System
It works! My mother in law fell last week and the fall detection caught it. The paramedics entered her condo through the lock box and helped here up. Luckily this time she was not hurt but it is good to know it works. The system also contacted us immediately to let us know what had happened. This system is worth every penny. It will allow her to stay in her condo and live an independent lifestyle longer than she would otherwise. Thanks to you and Medical Care Alert.
Steve
Verified Buyer
HOME Emergency Medical Alert System
It works! My mother in law fell last week and the fall detection caught it. The paramedics entered her condo through the lock box and helped here up. Luckily this time she was not hurt but it is good to know it works. The system also contacted us immediately to let us know what had happened. This system is worth every penny. It will allow her to stay in her condo and live an independent lifestyle longer than she would otherwise. Thanks to you and Medical Care Alert.
Steve
Verified Buyer
HOME Emergency Medical Alert System
It works! My mother in law fell last week and the fall detection caught it. The paramedics entered her condo through the lock box and helped here up. Luckily this time she was not hurt but it is good to know it works. The system also contacted us immediately to let us know what had happened. This system is worth every penny. It will allow her to stay in her condo and live an independent lifestyle longer than she would otherwise. Thanks to you and Medical Care Alert.
Daniel Fineberg
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Two things I'm a little disappointed in:
1 Takes too long to answer when I push the button
2 The button is too heavy
1 Takes too long to answer when I push the button
2 The button is too heavy
Michelle M.
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Great service and very pleasant and capable staff.
Florence Edelman
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I've had my system for about three weeks and so far I am pleased. Your written material was specific and helpful in my getting familiar with the "what to do and how to do it". Your staff was right on the spot the only time my pendant delivered a false signal. Very comforting to know you are there. The pendant is a little large but I'm adjusting.
Priscilla Kahn
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Very good Customer Service. No waiting on hold to have a question answered.
I like that I can speak directly into it.
I like that I can speak directly into it.
Priscilla Kahn
Verified Buyer
Lockbox EMS Key Storage
The lock box is a great idea.
Esther D Harms
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Purchase was fine, but Postal Service took from Nov. 29 to Dec. 5 to get the package here. I tried calling you on Dec. 3 but could not reach you and the mail box was full and accepting no messages.
Eugenia
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
The service was wonderful and I would recommend you all to all my friends.
Joyce C Fields
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Unit is working well and I feel more secure with it.
deeddean
Verified Buyer
<strong>DSL Filter For Medical Alert Systems</strong>
STILL HAVENT RECEIVED A REFUND
"I will give a glowing review if and when I receive our refund check. It had been two and 1/2 months since we returned a unit after my father passed away. Was told they were running behind (3 weeks) and then after I called another month later - was told that the refund check had been sent. Supposedly to the wrong address (doubtful, since we have had all mail forwarded after my father passed). So as of now - It has still been another week and I was told a new check was re-issued. Still waiting.
"I will give a glowing review if and when I receive our refund check. It had been two and 1/2 months since we returned a unit after my father passed away. Was told they were running behind (3 weeks) and then after I called another month later - was told that the refund check had been sent. Supposedly to the wrong address (doubtful, since we have had all mail forwarded after my father passed). So as of now - It has still been another week and I was told a new check was re-issued. Still waiting.
Response from Medical Care Alert
Jan 30, 2017
“Your refund was fully processed and received with the second check we had issued in early December. We're sorry for the delay, but had to have the bank stop payment on the first check, and then reissue the check to get you your refund. ”
Paula Horton
Verified Buyer
HOME Emergency Medical Alert System
Easy to set up. Friendly & patient staff while testing unit. Wrist button is on elastic and adjustable so there was not a problem with fit. The system worked everywhere in the house and out in the yard as well.
Paula Horton
Verified Buyer
HOME Emergency Medical Alert System
Easy to set up. Friendly & patient staff while testing unit. Wrist button is on elastic and adjustable so there was not a problem with fit. The system worked everywhere in the house and out in the yard as well.
Paula Horton
Verified Buyer
HOME Emergency Medical Alert System
Easy to set up. Friendly & patient staff while testing unit. Wrist button is on elastic and adjustable so there was not a problem with fit. The system worked everywhere in the house and out in the yard as well.
Paula Horton
Verified Buyer
HOME Emergency Medical Alert System
Easy to set up. Friendly & patient staff while testing unit. Wrist button is on elastic and adjustable so there was not a problem with fit. The system worked everywhere in the house and out in the yard as well.
Paula Horton
Verified Buyer
HOME Emergency Medical Alert System
Easy to set up. Friendly & patient staff while testing unit. Wrist button is on elastic and adjustable so there was not a problem with fit. The system worked everywhere in the house and out in the yard as well.
Customer
Verified Buyer
HOME Emergency Medical Alert System
So far it is working as advertised. I've had it less than a week, but setting it up and testing were not very difficult.
Customer
Verified Buyer
Lockbox EMS Key Storage
Excellent item. I feel confident that I can be reached anywhere in the house, even with the door locked (which it always is at night).
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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