2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Theresa B
Verified Buyer
polite, patient, helpful, kind, informative
Donald M
Verified Buyer
Worked well Anything from Northville works well including me!!!
NHS '52
NHS '52
Response from Medical Care Alert
Aug 08, 2021
Go Mustangs!
Juanita S
Verified Buyer
All was well.
Patricia P
Verified Buyer
Helpful and friendly. I feel hopeful that if there is an emergency, my parent will get help fast!
Carrie E
Verified Buyer
Always fantastic customer service!
Kay S
Verified Buyer
Friendly and helpful
Wanda B
Verified Buyer
Love it and feel so secure having it
Doreen
Verified Buyer
Very comforting and helpful to be able to consult with a professional when one is in need of professional advice!
Beth M
Verified Buyer
They were excellent. Great response and answered every question. This is a great team.
Ruthann T
Verified Buyer
So far we have been quite happy with your service. I am especially pleased that when I call I don't have to wait on hold for forever. My mother hasn't found it necessary to push the button thus far, so I can't give a complete review until we see what happens if she needs the service. Everything else has gone quite smoothly. Thanks.
Twilla H
Verified Buyer
This was the first time we have had any experience using a Medical Alert system of any kind. We were educated about the system by very kind people who communicated very well when we called Customer Service. When we were ready to get started, the system was sent, we activated according to instructions, and it was just as simple as we were told it would be. We did need to use the system many times and it never failed to bring a quick response. Having the system game both my parents and part-time caregivers peace of mind that extra help was only a push of a button away!! The system and support behind the system truly lived up to everything that it was advertised to do and be. Thank you.
Mona T
Verified Buyer
Very understanding and helpful.
Elizabeth
Verified Buyer
I would truly recommend this company to anyone looking for Medical Alert Assistance. Service was Great, Price was very affordable and Customer Service was GREAT. I have recommended this company to many people and would do again.
Patricia
Verified Buyer
Very helpful
Henry S
Verified Buyer
Extremely helpful and the package was delivered as promised. I would recommend this company to anyone needing this support for their elderly family members.
James J
Verified Buyer
Excellent product, useful information with no sales pressure. Documentation is clear and complete. Process to order and establish account is clear, easy, and quick.
Joyce L
Verified Buyer
Everyone was to see helpful and understanding. We got my parents systems up and running in no time. Living an hour+ away, it is comforting knowing that someone is always nearby in case of emergency. I especially like the tracking pendants. My parents are NOT stay at home kind of people, so this keeps them safer, and myself saner.
Thank you Medical Alert.
Thank you Medical Alert.
Richard M
Verified Buyer
Great service. Always a friendly response to calls that I have made over little glitches on our end.
If the need arises in the future we will be back.
If the need arises in the future we will be back.
Edwin W
Verified Buyer
Person helping me was polite, informative, and resolved my problem, and was patient with me.
Beverly S
Verified Buyer
I have not used the service yet so I cannot review it yet. The setup is fairly easy. The equipment seems good and sturdy. I chose the wristband which I’m not very impressed with. It looks like a child’s pretend watch.
Response from Medical Care Alert
Jul 07, 2021
HI - thanks for your feedback, we appreciate it. We have an alternate wrist button that you might like better, someone from Customer Service will give you a call to discuss. Thanks!
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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