2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Melody M
Verified Buyer
Protecting our loved ones is top priority. There are not enough kind words to express my gratitude and satisfaction with Medical Care Alert. We made the very tragic mistake of misunderstanding and purchased Medical Alert. Their product is substandard and never recognized falls. My very elderly mom won’t go anywhere without wearing it. All of her falls have been detected, ambulances have been dispatched and they are available 24 hours a day. The costumers service is excellent:a always pleasant, helpful and well trained. Our family is very grateful to subscribe to this service.
Response from Medical Care Alert
Jan 21, 2021
Thanks for your kind words and feedback! We truly appreciate it! Please call customer service at 877-913-3680 if you need anything
Patricia A
Verified Buyer
My only complaint is after paying for 2 day shipping, delivery took 5 days....not good.
Cheryl S
Verified Buyer
Easy to set up. So far haven't had to use it.
Terese K
Verified Buyer
Explained my options and satisfied my problem....thanks so much!
James C
Verified Buyer
Was told to write return to sender and unit cane right back to me. I am being charged for this til it gets returned to you. I need shipping g label
Gisele L
Verified Buyer
Can’t read it at this time as one of the phone wires was broken and I have not been able to use it and I’m waiting for a replacement
Response from Medical Care Alert
Jan 14, 2021
Thanks for your feedback, we're sorry your phone clip was not working correctly, a replacement was sent and should be delivered USPS this week.
Vivian E
Verified Buyer
Never had a problem with the company and the reps we spoke to were very nice and helpful.
Sharon C
Verified Buyer
Mom loves it but ribbon for necklace is too thick and bulky.
Lonnie U
Verified Buyer
Brian was very knowledgeable about his product, he was patient to answer all my questions and had pointed out features that I had not thought to consider.
I basically do not like salesman, but I am sure I would have a better assessment if all were as considerate as Brian.
I basically do not like salesman, but I am sure I would have a better assessment if all were as considerate as Brian.
Alice A
Verified Buyer
Professional and kind
Sandra S
Verified Buyer
Excellent
Elmer F
Verified Buyer
It will take me some time to get used to it
Robert M
Verified Buyer
seem to be ok i have not had to use it as yet and thats a good thing
David S
Verified Buyer
vvvv
Brenda S
Verified Buyer
Great product
Larry P
Verified Buyer
Very nice on the phone, Came on time with no trouble setting up.
Maime W
Verified Buyer
My sisters and I got this for my mother as she has Dementia and is over 80 years old. She was also staring to fall a bit. We got her the necklace so she could wear it outside. However, she never used it nor did she ever wear the necklace. However, the few times I had to call the call center, everyone was always very nice and helpful.
Kari K
Verified Buyer
Except for the phone tag we played to get connected, I would say that the experience was extremely easy. All my questions were answered with respect and the process to start the system was very easy.
Linda P
Verified Buyer
Five Star!
Carolyn M
Verified Buyer
I needed a system right away and I was treated with respect and I felt the person I was talking to was trustworthy. Unfortunately, it hasn't arrived yet because of delays in shipping with USPS. But that can't be helped.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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