2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Sally
Verified Buyer
Very helpful and professional.
Pauline T
Verified Buyer
Fast and easy transaction when I had to close my account.
Thank you for your service you are the BEST.
Thank you for your service you are the BEST.
Cara B
Verified Buyer
I have not received the medical alert bracelet yet. I received notification that it was shipped but nothing was delivered to date.
Response from Medical Care Alert
Dec 17, 2020
Hi - we're very sorry for the delay, but USPS has been overwhelmed with COVID related work outages, and excess holiday shipping. Your package tracking shows it is to be delivered today. Please call us if you have any questions, we will adjust your subscription start date to reflect the delay in shipping, Thanks! https://tools.usps.com/go/TrackConfirmAction?tLabels&origTrackNum=9405511298370567126306
Patricia M
Verified Buyer
December 1 was supposed to delivery. Today is December 16th and still not delivered.
USPS just tells me in transit
USPS just tells me in transit
Response from Medical Care Alert
Dec 16, 2020
USPS is having lots of delays with shortage of employees due to COVID and the holiday rush. Tracking is even delayed. We are going to re-mail your system - we're very sorry for the delay!
Mary
Verified Buyer
Good service so far, but we’re not installed yet. Still awaiting delivery of the system.
Response from Medical Care Alert
Dec 15, 2020
Hi - we apologize for the delay, USPS has been overwhelmed with holiday mail and has fewer postal workers due to COVID. The tracking shows it is in transit, and will likely arrive today or tomorrow. Please call customer service 877-913-3680 if you have any questions - thanks!
Eunice E
Verified Buyer
Everyone was very helpful
Sharon B
Verified Buyer
Very Helpful
Cheryl S
Verified Buyer
Please let me know when I can expect my account to be credited for returned, unopened product. Thanks.
Jackie M
Verified Buyer
so far everything is fine.
Carol M
Verified Buyer
Very helpful
Merilyn T
Verified Buyer
I did not speak with anyone, only updated account info.
Helen V
Verified Buyer
The responses are immediate and informative. I've been in contact twice and found both times very helpful.
Wanja S
Verified Buyer
I spoke with a rep to update some account information.
They were very professional, caring and helpful
They were very professional, caring and helpful
Stanley G
Verified Buyer
Very kind, courteous and always helpful when asking questions.
Dora T
Verified Buyer
Thank you Medical Care Alert for giving us peace of mind with our mom. You helped us so many times, with both our parents.
Pamela H
Verified Buyer
This person was very courteous and I hope I helped her.
Francine M
Verified Buyer
This system is great. It is very light weight. I usually put in in the charger durung dinner and then put it on again. It charges very quickly!
Leonard E
Verified Buyer
works great, talk right into the device
Bernadette P
Verified Buyer
It was easy quick very good communication I'm glad I joined Medical Care alert thank you
Elizabeth L
Verified Buyer
I have recommended MCA to several people. Though my mother is no longer in need of the device, I felt she was safer for wearing it. The fall protection is worth the piece of mind.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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