2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Alicia D
Verified Buyer
I will be calling to get help for setting the unit up. The paperwork that came with it hasn't helped me enough.
Corey C
Verified Buyer
Thanks for all your help, every senior adult need to get one.
Mary C
Verified Buyer
Very helpful for such matters-- life or death or well-being
Linda B
Verified Buyer
Helpful. Patient. Pleasant.
Norma J
Verified Buyer
Great so d
Far
Far
Joyce M
Verified Buyer
I'm still in the learning process that is the reason for 4 stars. IF I'm outside and accidental bump the button-their is no way T can hit reset on the monitor to cancel the call.
So far I'm very pleased with the equipment. I love the range it gives me more freedom. Another BIG plus I'm in my own home.
So far I'm very pleased with the equipment. I love the range it gives me more freedom. Another BIG plus I'm in my own home.
Response from Medical Care Alert
Aug 27, 2020
We're so glad you like the system! Please remember to test it regularly, and call customer service at 877-913-3680 if you have questions or need anything. Thanks!
Russell
Verified Buyer
Returned equipment was confirmed to have been received prior to required return date... but because one Medical Care Alert department did not communicate with another I was charged for one month. While the charge was immediate, I am still waiting on the charge to be returned ... 24 days later and counting!!
Karen H
Verified Buyer
Very helpful. Prompt service.
Esther Q
Verified Buyer
All good
Gail L
Verified Buyer
Very efficient and timely. Well done
Patricia P
Verified Buyer
Totally satisfied.
Phyllis
Verified Buyer
Wish there was an amplifier on little device so easier to hear. Unhappy that new device took so long to be sent After 1 pm call, 2 day mail turned into 6 days. Other than that services are great.
Margaret G
Verified Buyer
Great service
Laurie E
Verified Buyer
It was an accident that she hit the button but the operator was very understanding and sweet!
Lois H
Verified Buyer
After checking out many of the Medical Alert companies, I decided to go with Medical Care Alert. I feel they have the best selection of systems at a very reasonable price. I corresponded with Debbie Elie and she was very helpful and informative. I ordered a complete package and so far have been very happy with their service.
Response from Medical Care Alert
Aug 05, 2020
Thanks so much for your feedback and for choosing us! Please call customer service if you need anything, and remember to test your system regularly!
M L
Verified Buyer
This is the second time I have had to use your services. It is rewarding to have the quality of service that I pay for, Thank you.
Response from Medical Care Alert
Aug 05, 2020
We're glad you're back! Thanks for your kind words, and remember to test your system regularly!
Frances G
Verified Buyer
I'd like to thank Lisa and the other lady(I can't remember her name) for their assistance and patience in setting up this system for my husband.
Response from Medical Care Alert
Aug 05, 2020
Lisa does a great job - thanks for letting us know!
Carolyn M
Verified Buyer
Courteous and helpful
Gayl L
Verified Buyer
very good service. thank you
Theresa J
Verified Buyer
Great
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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