2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Jesus W
Verified Buyer
Never received product
Response from Medical Care Alert
May 12, 2020
Hi - your system is in route to you. Due to the Covid-19 situation, mail is slower than normal. Here is your USPS tracking number 9405511298370196082318. Please call customer service at 877-913-3680 if you have any questions. Thanks
Lisa A
Verified Buyer
Lisa Doub is always assisting me out.
Lilah E
Verified Buyer
I didn't realize my husband couldn't talk to you through his pendant. He is hard of hearing so probably won;t be able to hear you.
Loretta S
Verified Buyer
The base was much too loud so someone at your office helped me turn it down. I live in an older building without enough wall outlets so I set mine
up in an extension strip, which did not work. I had to search for an accessible wall outlet which did work. The ones behind the fridge and the piano were not available.
up in an extension strip, which did not work. I had to search for an accessible wall outlet which did work. The ones behind the fridge and the piano were not available.
Lisa
Verified Buyer
Toni was pleasant and helpful.
Edna L
Verified Buyer
It was great!
Sharon D
Verified Buyer
My Mother never had to use the alert but it was a comfort for our family to have it available for her. The service was very good, Thank you!
Response from Medical Care Alert
Apr 17, 2020
Thanks for your feedback, we're glad we could help your mom and your family.
Mary R
Verified Buyer
Your agent was very pleasant to talk with. She was thorough and patient which is greatly appreciated. I do not understand what the above blocks mean - I clicked on one and now I can't get rid of it!
Response from Medical Care Alert
Apr 17, 2020
Thanks for your kind words - we appreciate it. I think you chose "one star" , maybe you meant to give us "five stars"? :)
Margaret G
Verified Buyer
representative was very courteous and patient with all my questions
Response from Medical Care Alert
Apr 17, 2020
Thanks for letting us know - we appreciate you!
Darlene L
Verified Buyer
I FOUND YOUR SALES PEOPLE WERE VERY HELPFUL AND PATIENT WITH ALL MY QUESTIONS PRIOR TO PURCHASING UNIT.
AND CUSTOMER SERVICE HAS BEEN VERY GOOD ABOUT THE TESTING.
AND CUSTOMER SERVICE HAS BEEN VERY GOOD ABOUT THE TESTING.
Response from Medical Care Alert
Apr 08, 2020
Thanks for your kind words and feedback - we appreciate it!!
Henry M
Verified Buyer
Great services my old one broke I called to replace it 3days I have the new one 5 star
Joan P
Verified Buyer
The device is rather heavy and cumbersome to wear around neck.
They do respond quickly as I had bent over and button was activated by mistake.
They do respond quickly as I had bent over and button was activated by mistake.
Judy P
Verified Buyer
Great customer service, product was easy to set up and tested good.
Barbara G
Verified Buyer
Everything is great
Adolph A
Verified Buyer
The medical alert system calls for help when you press the button
John
Verified Buyer
Ordered this medical alert last week. Fast friendly knowledgeable service easy to install extremely happy.
Response from Medical Care Alert
Apr 08, 2020
We're glad you like it! Please remember to test weekly, and call us if you need anything!
Rita V
Verified Buyer
The lady I spoke to was extremely helpful and answered all my questions.
Sherry S
Verified Buyer
Excellent help through your chat system. And the representative followed up with just like he said he would. System setup was easy.
Garnet D
Verified Buyer
knowledgeable, courteous, gave me time to make a decision without annoying phone calls
Kathryn F
Verified Buyer
Very helpful and reassurimg..
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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