This was a warranty exchange since the battery fried. I appreciate the quick response, delivery, and outstanding service. Thanks so much.

M2S sent me this All Terrain HT last fall. I've put about 300 miles on it so far and here are some observations:

1. It is a big beefy bike, almost feels like a 250 motorcycle. The size and weight is not an issue whatsoever. Once you start pedaling it feels natural, but it's big and carries momentum.

2. It has great range. I can easily ride all day long and only use up about half of the battery. When I start out I use pedal assist 2-4 depending on the hills. In these low modes it has plenty of power. If you keep it in level 2-4 and use the throttle for a boost here and there, this bike will cruise all day. It has plenty of power and speed in the low modes.

3. It's a good idea to start your rides in low power. The throttle is most useful while you are already moving. It is a great feature because it allows you to ride in low pedal assist and give yourself a quick boost to get over a hill or through a boring or tricky area. It's also good to create extra momentum so you can let off the throttle and keep pedaling at that speed. Just don't expect the throttle to be like a motorcycle throttle that gives instant low-end torque. This bike is big and meant for cruising and bruising once you give it a few pedals and get rolling.

4. The front light broke right away on me. I haven't tried to fix it yet because it wasn't all that bright anyway, and I have a brighter one on my bars.

5. The display is bright, and I have not found a way to dim the screen. I ride at night and this can be distracting in areas where it's very dark.

6. The bike has a good place in the flooded ebike market because of the overall value and price. These are solidly built with very good stock components and excellent range. It's perfect for cruising or commuting because of the 750 watt motor and big battery. The rear rack is nice and sturdy. The hydraulic brakes are awesome. The Shimano shifter and derailleur are very good, and it shifts without any issues at all. I've gone about 300 miles and its been a blast so far.

great

Got just what I needed.

Very happy so far. All systems working well!

I can always reach out to your friendly staff who are always ready to help

Perfect item for my wife’s bike.

Very very pleased with the customer service from you guys, response time is quick and it’s nice too know im talking too a real person that knows their product. Thank you shaun and Zach for your efforts with my issue with my bike. Very pleased keep it up guys

This is the second M2S bike I have purchased within about a month span. I chose M2S as a recommendation from a friend. After that recommendation, coupled with the countless positive reviews from other customers, I can confidently state there is no better electric bike company to do business with. After the purchase of a Stealth, I decided to add a bike with Full Suspension, and went all out with the Ultra FS. The only negative for me was the lack of a rear rack for carrying supplies (and an extra battery for the long hauls). I briefly mentioned this to the sales rep that I purchased from with no intent on finding a resolution before I made the purchase. Immediately upon arrival, I took the bike to a local shop to see what they had in mind to fabricate a rack that would work on the full suspension. That same day, I thought I'd run those concepts by M2S, only to find out they had begun fabricating one immediately after I made the purchase since I had mentioned it was important to me. They shipped the necessary equipment immediately for the installation of my rear rack. Needless to say, M2S is the best electric bike company out there with a customer service department that is head and shoulders above any company I have ever dealt with. A quality often lost in todays world. 5 Stars only because 6 isn't an option.

Having purchased three bikes from M2S I have had ample experience with this company to gladly offer a positive review. Anytime I have had a question or needed advice or ordered a part these guys without fail have always been right there to help. Their bikes are amazing and with awesome customer service to match this is a winner of a company.

Other than meeting the tool to remove the cassette I got the job done I had to take the rear wheel to a bike shop to get the cassette off after that everything went smooth and it's working fine

Light and easy to mount. One bolt for front fender and seat post clamp for rear fender.

Excellent service on the delivery and the fast replacement of damaged parts from shipping. My wife is a shorter gal and loves the Scout.

Great ride. I feel like I’m 8 years old again.

Great customer support!!!

Very helpful in finding part for my bike. Would recommend them to everyone!

I had some initial problems with shipping costs, but my email was answered quickly and I was able to place an order within a few minutes. Product received was as expected and works great on my fat trike.

great product,,easy assembily. Hop on and GO GO GO !!!

Okay bike for the money

Super fast shipping! I bought a bag for each of our 2 bikes. Haven't used the bags yet, they look like very nice quality!
Seems like everything I purchase from M2s is shipped promptly and is well made.

Thank You,