4.9
From 1
to 5
Reviews
2638
Recommend
10 / 10
TrustScore
9.9 / 10
Mike R
Verified Buyer
Rustic White Oak Stair Tread
Wasn’t completely thrilled with the treads. Yes they were character white oak, but some of the center 2 staves were 1 1/2” wide & strong color difference. Been doing stairs for 20 ys & have worked in a custom stair shop. I’m glad the customer was ok with the treads.
Response from Hardwood Lumber Company
Apr 25, 2023
We’re sorry to hear that you weren’t completely thrilled with your treads. We strive to provide the highest quality product. We value your experience as a woodworker and appreciate your feedback to help us further perfect our processes in the future. Thank you for your purchase.
Robert S
Verified Buyer
Brazilian Cherry (Jatoba) Wide Plank (Face Grain) Countertop
The countertop is gorgeous! It was made exactly to my measurements and requirements (edge detail, finish). It was extremely well packaged for shipment. Not inexpensive, but a great value and well worth the price.
Response from Hardwood Lumber Company
Apr 25, 2023
Thank you so much for your kind words! We are so glad to hear that the countertop was made exactly to your measurements and requirements, and that it was well packaged for shipment. We strive to provide our customers with the best value for their money, so we are delighted that you think it is a great value. Thank you for your business!
Scott H
Verified Buyer
White Oak Landing Tread
Perfect!
Response from Hardwood Lumber Company
Apr 25, 2023
Thank you so much for your positive review! We are so glad to hear that you enjoyed your experience with us. We strive to provide excellent service and we are glad that you noticed. Thank you for your support!
Christopher J
Verified Buyer
Walnut Wide Plank (Face Grain) Countertop
Beautiful countertop
Response from Hardwood Lumber Company
Apr 25, 2023
Thank you so much for your kind words! We are so glad you love your new countertop. We strive to provide the highest quality products and services to our customers and we are so pleased that you are happy with your purchase. Thank you for your support!
Brandon F
Verified Buyer
Hard Maple Edge Grain Butcher Block Countertop
Beautiful craftsmanship and the perfect island centerpiece to our kitchen.
Response from Hardwood Lumber Company
Apr 25, 2023
Thank you so much for your kind words! We are so glad that you are pleased with the craftsmanship and that it is the perfect centerpiece for your kitchen. We strive to provide the best quality products and are thrilled that you are happy with your purchase.
Thomas B
Verified Buyer
Maple Signature Blended Grain Butcher Block Countertop
We are 100% satisfied with the butcher block countertop we ordered from Hardwood Lumber. The sizing, color, finish and quality of the countertop was perfect and exactly as ordered. It's a very handsome addition to our kitchen coffee bar. I highly recommend Hardwood Lumber for your next project!
Response from Hardwood Lumber Company
Apr 13, 2023
Thank you so much for your kind words and for taking the time to leave us a review! We are so glad to hear that you are 100% satisfied with the butcher block countertop you ordered from Hardwood Lumber. We strive to provide the highest quality products and services, so it's wonderful to hear that the sizing, color, finish and quality of the countertop was perfect and exactly as ordered. We are thrilled that it has made a handsome addition to your kitchen coffee bar. We appreciate your recommendation and hope to work with you again in the future.
Lukas T
Verified Buyer
Premium Walnut Floating Shelf
It looks and feels amazing, you can tell from a distance the quality is there. The only odd thing was that instructions included with the box referenced countertops rather than the floating shelf - FYI.
Response from Hardwood Lumber Company
Apr 13, 2023
Thank you for your review! We are so glad to hear that you are pleased with the quality of our product. We apologize for any confusion caused by the instructions included with the box. We will make sure to update the instructions to better reflect the product. Thank you again for your feedback!
Aaron H
Verified Buyer
Walnut Edge Grain Butcher Block Countertop #1838 (1.5"-25.5"-120")
Beautiful counter top for my man cave. My first time finishing a countertop and it turned out great!
Response from Hardwood Lumber Company
Apr 12, 2023
Thank you so much for your review! We're so glad to hear that your first time finishing a countertop turned out great! We pride ourselves in providing quality products that will last for years to come. We hope you enjoy your man cave and your new countertop!
Renae R
Verified Buyer
Cypress Floating Shelf
The shelves came quickly and are very strong, solid shelves which I needed for plates, bowls, glasses, etc. for a kitchen. I ordered them unfinished and Hardwood Lumber was very responsive and generous when I asked for samples to get my stain color figured out. Would order from them again.
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your kind words! We are so glad to hear that you are pleased with the shelves and that you found our customer service to be responsive and generous. We take great pride in providing quality products and excellent customer service and we are delighted that you are happy with your purchase. We look forward to serving you again in the future!
steve m
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
Turned out great, love it
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your kind words! We are so glad that you love it. We strive to provide the best quality products and services, and your review means a lot to us. Thank you for your support!
IAN M
Verified Buyer
Brazilian Cherry (Jatoba) Edge Grain Butcher Block Countertop
For real, my countertops were SPECTACULAR. I went with Jatoba, edge grain, 1.5" thick. I'm extremely happy with them and the craftsmanship. Great customer service on the phone, they checked my plans three times, and they came out perfect. Delivery was very fast, and the counters were packaged on the truck solid. I'll order from ya'll again for sure, thank you so much - Ian
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your kind words! We are so glad to hear that you are pleased with your Jatoba countertops. We take great pride in providing our customers with the highest quality products and services. We hope you enjoy your countertops for many years to come!
Katilyn W
Verified Buyer
Hard Maple Stair Tread
I love my “stair.” I needed a very specific sized solid piece of wood to use as a floating desk for a loft space in my home. I decided to use a stair tred because they’re really solid, and I was able to fully customize the size and finish so it’s able to fit my space perfectly. I know this is outside the scope of what the product was initially designed for, but it works great for my needs.
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your review! We are so glad to hear that you were able to find a creative and unique way to use our stair treads for your home. We are always thrilled to hear when our customers find a way to make our products work for their individual needs. We appreciate your feedback and are glad that you are happy with your purchase.
Allen K
Verified Buyer
Clear Alder Edge Grain Butcher Block Countertop
Real nice!
Response from Hardwood Lumber Company
Apr 11, 2023
We're so glad you enjoyed your experience with us. We strive to provide the best service possible and we're glad we could meet your expectations. Thank you for taking the time to leave us a review. We really appreciate it!
Steven Z
Verified Buyer
Hard Maple Floating Shelf
Shelf was delivered better than expected. Packaged carefully so it was received with no issues. Wood shelf itself was of great quality and ready to hang with no concerns over over surface preparation. Definitely shopping here again for any wooden shelf or counter needs.
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your kind words! We are so glad to hear that the shelf was delivered better than expected and that the wood shelf itself was of great quality. We strive to provide the best customer service and products, so it's wonderful to hear that you had a great experience. We look forward to having you shop with us again for any wooden shelf or counter needs.
ALAN G
Verified Buyer
White Oak Stair Tread
Quality and appearance is as represented. Customer service and order follow through is unusually sharp. It's a relief to be able to talk to knowledgeable humans. We're very pleased.
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your kind words! We are delighted to hear that you are pleased with the quality and appearance of our product, as well as our customer service and order follow through. We strive to provide the best customer experience possible and it's great to hear that we have achieved that with you. Thank you for your support!
kate h
Verified Buyer
White Oak Floating Shelf
Quality product. Exactly as expected!
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you for your positive review! We are so pleased to hear that you are happy with the quality of our product and that it met your expectations. We strive to provide our customers with the best quality products and we are glad that we have achieved that with you. Thank you for your support!
David W
Verified Buyer
Premium Walnut Wide Plank (Face Grain) Countertop
Beautiful. Exceeded my expectations.
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you for your kind words! We are so glad that we exceeded your expectations. We strive to provide our customers with the best possible experience and it's wonderful to hear that we achieved that for you. Thank you for your review!
Randy H
Verified Buyer
Rustic Walnut Backsplash
Perfect! Thank you.
Response from Hardwood Lumber Company
Apr 11, 2023
We are so glad you enjoyed your experience with us. We strive to provide the best service possible and we are thrilled to hear that we exceeded your expectations. We appreciate your feedback and look forward to seeing you again soon.
Sandi S
Verified Buyer
Hard Maple Floating Shelf
We ordered the hard maple floating shelf (no hardware) with espresso stain. The overall quality was excellent! The stain was beautiful and the shelves are solid. Hardwood Lumber Company was very good in communicating order status and the shelves were very carefully wrapped to prevent damage in transit.
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your review! We are so glad to hear that you were pleased with the quality of the hard maple floating shelf and the espresso stain. We strive to provide our customers with the best quality products and excellent customer service. We are glad that we were able to meet your expectations and that you were satisfied with the order status communication and the careful wrapping of the shelves. Thank you for your business!
Vincent
Verified Buyer
Hard Maple Edge Grain Butcher Block Countertop
They worked with me to get exactly what I want. Great product!
Response from Hardwood Lumber Company
Apr 11, 2023
Thank you so much for your kind words! We are so glad that we were able to work with you to get exactly what you wanted. We strive to provide the best products and services to our customers and we are glad that you are happy with the results. Thank you for your support!
About Hardwood Lumber Company
In 1958, a seed was planted in Burton, Ohio. Through careful nurturing and meticulous attention to detail, the Hardwood Lumber Company gradually expanded from a small local sawmill into a renowned premium hardwood product manufacturer. Its operations extended beyond its initial boundaries, establishing a strong presence as a national producer of top-quality butcher block countertops, stair treads and risers, floating shelves, cutting boards, fine hand-made furniture, and custom cabinetry. Presently, the company has given rise to Hardwood Lumber Company, Mouldings One, and Sheoga Flooring and Paneling, Inc.
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Hardwood Lumber Company is a Verified Merchant
Questions? Contact Us
sales@hardwood-lumber.com
440-834-1891
7:00 am - 4:30 pm EST
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