4.9
From 1
to 5
Reviews
2638
Recommend
10 / 10
TrustScore
9.9 / 10
Glen G
Verified Buyer
Character Hickory Landing Tread
Happy with the product, timing and finish
Response from Hardwood Lumber Company
Jun 06, 2023
Thank you for your positive feedback! We are so pleased that you are happy with the product, timing and finish. We take great pride in providing top-notch customer service and delivering high-quality products. We look forward to serving you again in the future.
Glen G
Verified Buyer
Character Hickory Stair Tread
I never give 5 stars- if you had it go to eleven, then perhaps. very happy with the product I ordered and the shipping when I needed it most.
Response from Hardwood Lumber Company
Jun 06, 2023
Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you are very happy with the product you ordered as well as the shipping when you needed it most. Your rating means a lot to us, and we appreciate you taking the time to share your positive experience. We also appreciate your feedback on wood filler products you would like us to carry. Thank you again!
John S
Verified Buyer
Hard Maple Edge Grain Butcher Block Countertop
We are a Cabinetry Company and the Service and Quality was Top Notch from this Company. They were very Responsive and we are Looking forward to doing more business with them in the very near future.
Response from Hardwood Lumber Company
Jun 06, 2023
Thank you so much for your kind words! We are delighted to hear that you are pleased with our service and quality. We strive to provide top notch service and quality to our customers, so we are thrilled that you are satisfied. We look forward to continuing to serve you in the near future.
JP P
Verified Buyer
Soft Maple Wide Plank (Face Grain) Countertop
Perfect to extend my current countertop and is of high quality
Response from Hardwood Lumber Company
May 19, 2023
Thank you so much for your review! We are so pleased to hear that the countertop extension was perfect for your needs and that you found it to be of high quality. We strive to provide our customers with the best products and services, so we are glad that you are satisfied with your purchase. Thank you for choosing us!
Greg M
Verified Buyer
Sapele Wide Plank (Face Grain) Countertop
Excellent quality! The grain was perfectly matched along the joint line. It arrived in perfect condition. They double wrap it in cardboard with hard foam corner blocks on all four corners and foam runners on all four sides.
Response from Hardwood Lumber Company
May 19, 2023
We are so glad to hear that you received your order in perfect condition and that the grain matched perfectly along the joint line. We strive to provide our customers with high quality products and we are so glad to hear that it met your expectations. Thank you for your feedback, we appreciate it!
Linda H
Verified Buyer
Character Cherry Wide Plank (Face Grain) Countertop
The countertop I bought is beautiful! I would definitely buy from them again.
Response from Hardwood Lumber Company
May 19, 2023
Thank you for your kind words! We are so glad to hear that you are pleased with the countertop you purchased from us. We strive to provide only the best quality product and customer service, so we are thrilled that you had a positive experience. We hope to have the pleasure of serving you again in the future.
Courtney B
Verified Buyer
Maple Signature Blended Grain Butcher Block Countertop
Amazing quality and very quick turn around!
Response from Hardwood Lumber Company
Jun 06, 2023
Thank you so much for your kind review! We are delighted to hear that you were pleased with our quality and speedy turn around! Our team puts in a lot of hard work and effort to make sure that our customers receive the best service possible. We truly appreciate your feedback and look forward to working with you again!
Brenda M
Verified Buyer
Walnut Signature Blended Grain Butcher Block Countertop
Loved the counter top. We installed it on a custom center island I built and it looks fabulous. There was a slight warp but it did level out so no issues.
Response from Hardwood Lumber Company
May 19, 2023
Thank you so much for the review! We are glad to hear that you loved the counter top and that the slight warp was able to level out. We hope you enjoy your new custom center island for years to come!
Margaret S
Verified Buyer
Soft Maple Edge Grain Butcher Block Countertop
Beautiful piece of wood, custom cut to specifications I needed.
Professional and responsive company.
Professional and responsive company.
Response from Hardwood Lumber Company
May 15, 2023
Thank you for the great review! We are glad to hear that you were satisfied with the custom cut wood and that our team was professional and responsive. We strive to provide excellent customer service, and we are glad that it showed through in this experience. Thank you for choosing us!
Thomas R
Verified Buyer
White Oak Edge Grain Butcher Block Countertop
The white oak butcher block came impeccably packed on time. The wood is beautiful and the finish is spectacular without a single blemish. The website is easy to follow and any questions were answered by the reps with extensive knowledge of the product.
Response from Hardwood Lumber Company
May 15, 2023
Thank you so much for your review! We are so pleased that you are satisfied with the product, packaging and customer service. We strive to ensure that our customers have a positive experience in every aspect of their purchase. We appreciate you taking the time to provide us with your feedback.
Rhonda B
Verified Buyer
Wide Plank (Face Grain) Sample
While it cost slightly more than I would have liked to pay for a sample, it was incredibly helpful for me to choose the wood I wanted for my project and to test stains to ensure I had it right before starting on the larger project. The wood finish was exactly the same as the 42x80 piece I then purchased.
Response from Hardwood Lumber Company
May 15, 2023
We're glad to hear that our sample helped you choose the wood you wanted and test out stains before starting your larger project. We understand that sometimes the cost of the sample can be a bit more than expected, so we're happy to have been able to help you out with your project. Thank you for choosing us for your project and for your review!
Rhonda B
Verified Buyer
Sapele Wide Plank (Face Grain) Countertop
The product arrived in perfect condition, and my project has turned out so beautifully. I would definitely purchase again. Customer service to answer questions was quick and responsive. The number of edge finishes is really unmatched. Thank you!
Response from Hardwood Lumber Company
May 15, 2023
We are so pleased that the product arrived in perfect condition and that your project turned out beautifully! We strive to provide the best customer service possible, so we're thrilled that our response time was quick and helpful. We are also glad that you found our edge finishes to be unmatched. We appreciate your kind words and thank you for choosing our product!
Gregory F
Verified Buyer
Premium Walnut Wide Plank (Face Grain) Countertop
Entire process from ordering, customer service and delivery was top notch! Quality of the product was superb and reasonably priced.
Response from Hardwood Lumber Company
May 15, 2023
Thank you so much for your positive review! We are so pleased to hear that you had a great experience with us from start to finish. We strive to provide excellent customer service and quality products at reasonable prices. We are thrilled that you were satisfied with your purchase. Thank you for your kind words and for being a valued customer.
Stacy M
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
I ordered a countertop for our bar area. It is so beautiful! I have gotten many compliments. Customer service was great too! I would definitely recommend!
Response from Hardwood Lumber Company
May 15, 2023
Thank you so much for your kind words! We are so glad to hear that you are happy with your countertop and that you have received many compliments. We strive to provide excellent customer service and are glad that we were able to meet your expectations. We appreciate your recommendation and look forward to working with you again in the future.
Rod D
Verified Buyer
Round Red Oak Wide Plank (Face Grain) Table Top
Exactly what I expected. Good quality
Response from Hardwood Lumber Company
May 15, 2023
Thank you for your positive review! We are glad that you are pleased with the quality of our product. We strive to provide our customers with the best quality products and your feedback is greatly appreciated. Thank you for choosing us!
Nancy L
Verified Buyer
Hard Maple Wide Plank (Face Grain) Countertop
The look and feel of the wood countertops and floating shelves are fantastic. Better than pictured. Delivery was a bit delayed due to issues with the carrier. Very pleased!
Response from Hardwood Lumber Company
May 15, 2023
Thank you so much for your kind words! We are so glad to hear that you are pleased with the look and feel of the wood countertops and floating shelves. We apologize for the delay in delivery due to issues with the carrier. We appreciate your patience and understanding.
David M
Verified Buyer
Hickory Signature Blended Grain Butcher Block Countertop
This butcher block you guys custom made for me is a piece of art!! Completely made the kitchen. Great customer service and great product.
David in Orland Fl
David in Orland Fl
Response from Hardwood Lumber Company
May 15, 2023
Thank you for taking the time to share your experience, David! We are thrilled to hear that you are pleased with the custom butcher block we made for you. We are committed to providing the best customer service and quality products, and we are delighted that we were able to meet your expectations. We appreciate your business and look forward to helping you with any of your future projects.
Jason F
Verified Buyer
African Mahogany End Grain Butcher Block Countertop
Beautiful piece - high quality materials & finishing
Response from Hardwood Lumber Company
May 15, 2023
Thank you so much for your kind review! We strive to deliver the highest quality products and are so glad you appreciate the materials & finishing of this piece. We hope you enjoy it for many years to come!
anne m
Verified Buyer
Rustic Hickory Floating Shelf
The wood is beautiful and the shelves were made exactly as requested. Super nice quality. Thank you!
Response from Hardwood Lumber Company
May 15, 2023
We are so glad to hear that you are pleased with the wood and shelves. We take great pride in delivering the highest quality products to our customers. Thank you for your kind words and for choosing us!
Thomas B
Verified Buyer
Hard Maple Edge Grain Butcher Block Countertop
Very happy with the quality of this product. Arrived in perfect condition thanks to being so well crated and packed.
Response from Hardwood Lumber Company
May 15, 2023
Thank you so much for sharing your positive feedback about our product. We are delighted to hear that it arrived in perfect condition and that you are very happy with its quality. We strive to ensure that our products reach our customers in the best possible condition, and we are glad that our efforts have been successful in your case. Thank you again for your kind words!
About Hardwood Lumber Company
In 1958, a seed was planted in Burton, Ohio. Through careful nurturing and meticulous attention to detail, the Hardwood Lumber Company gradually expanded from a small local sawmill into a renowned premium hardwood product manufacturer. Its operations extended beyond its initial boundaries, establishing a strong presence as a national producer of top-quality butcher block countertops, stair treads and risers, floating shelves, cutting boards, fine hand-made furniture, and custom cabinetry. Presently, the company has given rise to Hardwood Lumber Company, Mouldings One, and Sheoga Flooring and Paneling, Inc.
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Hardwood Lumber Company is a Verified Merchant
Questions? Contact Us
sales@hardwood-lumber.com
440-834-1891
7:00 am - 4:30 pm EST
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