7908
Reviews
Reviews
7908
Recommend
10 / 10
TrustScore
9.29 / 10
Virginia Lathey
Verified Buyer
All good , quick delivery great product
Elaine Norman
Verified Buyer
My son has this dehumidifier and highly recommends it. Purchase was easy and it was dispatched promptly
Response from Pro Breeze UK
Jan 27, 2025
Hi Elaine, thank you for taking the time to leave a review. We're so glad to hear your son is happy with their dehumidifier!
Kamal Rana
Verified Buyer
The product is very good .
Response from Pro Breeze UK
Jan 27, 2025
Hi Kamal, thank you for taking the time to leave a review!
Nigel Birchenough
Verified Buyer
a great product small in size but does the job brilliantly we have 3 of them.
Response from Pro Breeze UK
Jan 27, 2025
Hi Nigel, so glad to hear you're happy with your products!
Susan Hughes
Verified Buyer
Easy to purchase and arrived promptly
Andrew Hirst
Verified Buyer
Very please with the delivery service arrived in 2 days from ordering, seems a good machine only disappointment is it's not quiet has some people stated
Tasnima Monaf
Verified Buyer
Good products and good customer service
Andrew Owens
Verified Buyer
Damaged goods delivered twice. Evidence submitted to customer service. Sadly being ignored.
Response from Pro Breeze UK
Jan 27, 2025
Hi Andrew, thank you for your feedback. I can see we have since resolved you enquiry, we appreciate your patience in the matter.
Jamie Iqbal
Verified Buyer
First dehumidifier was faulty. But messaged them and they sorted it out stright away with a replacement, would deffinatly recomend this company
Yuen Ting Au
Verified Buyer
It’s very very slow even I put it in bathroom with more than 4hours, just collected few drops of water. The return policy is not fair as well, once you use it you can’t return the item. If you want to buy, highly recommend buying from Amazon, at least u can get a refund.
Beatrice
I ordered a dehumidifier on the 3rd December, it was supposed to be delivered by Yodel by 6th Decemebrer. As I could not receive it at home, so I chose to deliver to a Yodel store. However, the tracking history showed they attempted to deliver on 6th December, but the parcel was not collected and will return it to the sender. I don't understand how can a parcel not be collected by a Yodel store.
It took my whole week effort to finally successfully talk to a customer service staff of Yodel and they said they have no further information other than the things listed in the tracking history. The tracking history still shows Yodel has the parcel even on 16th December, but they can only ask me to contact the sender, Pro Breeze.
I have tried to contact Pro Breeze since 7th December to follow up on my missing dehumidifier, however, no direct contact is available. No matter whether emailing help@probreeze.com or reporting an issue on the website chatbox, no reply nor contact has been received from Pro Breeze. I am very frustrated in chasing and finding my purchase. The whole customer service and delivery are all making my life more difficult.
It took my whole week effort to finally successfully talk to a customer service staff of Yodel and they said they have no further information other than the things listed in the tracking history. The tracking history still shows Yodel has the parcel even on 16th December, but they can only ask me to contact the sender, Pro Breeze.
I have tried to contact Pro Breeze since 7th December to follow up on my missing dehumidifier, however, no direct contact is available. No matter whether emailing help@probreeze.com or reporting an issue on the website chatbox, no reply nor contact has been received from Pro Breeze. I am very frustrated in chasing and finding my purchase. The whole customer service and delivery are all making my life more difficult.
Craig Sumner
Verified Buyer
Very good, but took a little time to get there. Thank you.
Kathy Wu
Verified Buyer
A bit disappointed. It’s not as good as the people’s review. it takes very long time to dry the clothes and the digital display seems react a bit strange compare to my other dehumidifier . I would not recommend this to my friend .
Joan Parker
Verified Buyer
Very quick delivery
Martyn Wedge
Verified Buyer
Contacted customer support multiple times for help with a faulty product and they just haven’t bothered to get back to me.
Arshad Khan
Verified Buyer
After 2 weeks, still waiting for the dehumidifier. It was two days delivery. Poor service, not happy.
Giovanna Malo
Verified Buyer
Address was auto filled by the website, I contacted the company within 5 minutes of placing de order to say that I have moved 8 months ago, provided new address which is 160 miles away but I got a response saying they cannot amend or cancel the order, I have tried many times to explain that I would not be able to collect the item if they deliver at the reception ( there are over 50 flats in that tower), I was simply ignored. Now the product has been delivered to the wrong address, only hid know what happened to it and I’m challenging the payment with PayPal, so well done!!!
simon white
Verified Buyer
Amazing
Glynn Goddard
Verified Buyer
Excellent service! I ordered late Tuesday and the dehumidifier was delivered well within 48 hours, up and running shortly after delivery. Very easy purchasing transaction and an equally excellent price.
Girish Joshi
Verified Buyer
It was very easy to buy on line.
About Pro Breeze UK
At Pro Breeze UK, we are dedicated to enhancing your comfort and well-being through innovative and reliable home appliances. Our extensive range of products, including dehumidifiers, air purifiers, and heaters, are designed with cutting-edge technology to meet your needs and improve your living environment.
We understand that every home is unique, which is why we offer solutions that cater to different spaces and lifestyles. Our commitment to quality ensures that you receive durable and efficient products that not only perform exceptionally but also blend seamlessly into your home.
At Pro Breeze, we pride ourselves on exceptional customer service and support. Our team is always ready to assist you in finding the perfect solution for your home. We believe that a comfortable home is a happy home, and we are here to help you achieve that. Explore our range today and experience the Pro Breeze difference!
Visit Website
We understand that every home is unique, which is why we offer solutions that cater to different spaces and lifestyles. Our commitment to quality ensures that you receive durable and efficient products that not only perform exceptionally but also blend seamlessly into your home.
At Pro Breeze, we pride ourselves on exceptional customer service and support. Our team is always ready to assist you in finding the perfect solution for your home. We believe that a comfortable home is a happy home, and we are here to help you achieve that. Explore our range today and experience the Pro Breeze difference!
Pro Breeze UK is a Verified Merchant
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