Great service. Products are AWESOME.

Ok place to purchase. Correspondence is somewhat lacking.

My cherry trees were shipped fast and looked great.

Service was great, trees look healthy......the advertising blitz, disappointing, a gentle hello and we got some sales, once in a while will go way further than flooding someone with advertisements daily......you are the second vendor in recent that had fantastic service, great product and BOOM here comes the blitz.....that part sucks, jsing.

tree died a few months after planting. crown root was broken during transit. you were notified and replied to plant it anyway, citing one year warrantee. provided bark scratch test pic but did not receive confirmation

We ordered the tree and it was here 5 days later. Tree was in great shape and is now in the ground, hopefully growing.

The tree I ordered arrived with some minor damage. The leaves were also covered with brown areas. I am waiting to see how the plant recovers. Had I gown to a nursery looking for a loquat tree,,i am not sure I would have purchased the one I was sent. I am hoping this tree will recover and thrive.

Always outstanding service with some of the best quality plants and trees available. Thank you TYTY.

I bought a crab apple tree and it came in with the leaves dried out and crunchy. I went ahead and planted it hoping it will live.

I ordered 3 3yr grapes. All are dormant, only one even has buds, other 2 just look like dead sticks. I'm afraid going to completely waste the season and have to get new next year.

BE WARNED!!!! And don’t just blow off thinking a couple of bad experiences out of many, there’s a reason this company is not recommended by the BBB, they send dead plants and scam people on the “so called” 1 year warranty. There are other companies that are way more honest than these people are!

Well, I finally got a refund check. A couple years ago (maybe 3 now?) I bought a grapevine which, when it started fruiting, was clearly not the variety I purchased. So TyTy sent me a new one. I requested to have it sent in the fall, but they thought it was better to send it in January. So I planted it when I got it, and covered it through the bitter cold. But it never broke dormancy. Pretty sure it's dead. TyTy offered store credit, but the grapevine has doubled in price since I originally bought it, and the store credit was not even enough to pay for shipping. So I give up trying to get this grapevine from TyTy. They did at least send me a paper check instead of the store credit when I requested it. But 2-3 years later and I still don't have my grapes. And now I wonder about other things I purchased from them, did I get the variety I asked for? I used to buy from them because they had good prices on good varieties, but the prices have gone up, and I feel less sure that I would even get what I ordered. Finding out years later that you got the wrong one... So much time wasted. I get it that they don't want to keep shipping me replacements, but if they got it right the first time, they wouldn't have to. So I guess that's the trade off for (maybe) cheaper prices. It's a bit of a gamble.

My Rumulous grape vine STILL has not put out ANY growth. If I had bought this at Runnings or Lowe's they would have replaced it already. Ur using excuses for not replacing it. We are half way through June if it has not put growth out by not its totally dead or nearly dead. What a Fn ripoff of a disabled person that is a veteran and that has been for over 25 years. Trying to grow food for himself on a very limited fixed income.

One of my blueberry bushes came dead AF and you didn't refund me

Persimmon tree arrived dead. Refunded half of my money!

My English Red Bud arived in perfect condition. Thank you.

This is my honest review minus the feelings. I was so excited about getting my garden. Counting down the days of winter to end. Shipping fast. Do not buy the jelly package unless it for other plants. Its cheaper to buy at box stores. Customer service was rude and that should have been my warning not to buy but i said shes having a bad day. So, I didnt want that to deter me. This company seems to be in desperate need for money to rob its customers. I went and built a 3k gazebo/trellis to put my muscadine grapes along side my black berries I ordered. One Muscadine is dead, along side the other 2 berry plants. I got super thrive for the plant to give it it's best chances, organic soil, put it in flower pots so I can have a proper drip system to water it and then I would transfer them to the ground. One got to me dead as a door knob with what seem to be mold on it. I was informed to dilute 3% peroxide in water dip it in. It never grew. Rooting hormones, cinnamon, not even tiktok made me buy this could get it to grow. I DIDN'T want a refund. I ask them to just please send me another plant. I was willing to mail back the dead ones. They said they will give me back store credit but i had to send them more photos then I have sent before for store credit. I will post all photos online and on YouTube when I post. Gurss what, you have to pay for shipping again.lol. When I called them they seem to have a thorn up they're butts. Do I recommend this company? NO! Do they reply to emails on a timely manner? yes! Are they friendly? No! Do you feel appreciated as a customer? No! 4 out to the 5 muscadines are alive and no berries. So I lost about $$85 with shipping. I really wanted to love this purchase and I wanted to rave. But I purchase this is April and it's now June and they're not dormant their dead. Enjoy my donation to your company. Just remember karma comes in many folds.Other customers don't call about the return policy.Ask for them to send it to you in writing. The warranty comes with fine print. Shady company. Let's see if my 3 year old muscadines grow any fruit on it.

Great plant hoping to see it fr

I have been trying to get in contact with customer service for a week now and have gotten no where. I’m very dissatisfied with my order

Purchased a Stella cherry tree on May 31st. Got the shipping confirmation on June 3rd, saying that the tree will be delivered on June 6th. June 4th I get an email that they now have free shipping on their orders. Frustrating that I could have saved about $40 if I had waited 5 days, but that is neither here nor there.
Tree arrived on the 6th. It was a 7-8 foot tree that was shipped in a 7 foot box. The top two inches of the tree were coming out the end of the box. As we took it out of the shipping box, we saw that the leaves were not looking very healthy, as they had a lot of brown spots. But we had prepped the spot we were going to plant it, so we decided to plant it anyway. The following day every leaf is completely brown. I know that shipping a tree can be very traumatic, so I wanted to give it an opportunity to recover, but I also wanted to inform Ty Ty Nursery just so they know what is going on. I reached out to their customer service email with an explanation as well as pictures. That was on June 8th. I have not heard back at all. Not an "it takes a tree some times to acclimate. Keep it watered and keep us informed," not even an email stating "We are very busy at the moment, we will get back to you when we can."
The tree has not shown any signs of improvement. The leaves are brown and crunchy. I have been keeping it very nicely watered, and hope to see some improvement soon. What I would like most would be some sign that my patronage is appreciated with at least a reply from their customer service.