Pado Inc https://purewave.com Retail
4.7 From 1 to 5
3079 Reviews
Overall Ratings
5 Stars
2609
4 Stars
215
3 Stars
74
2 Stars
41
1 Star
140
Reviews 3079
Recommend 9 / 10
TrustScore 9.49 / 10
Joseph s
May 25, 2020
Verified Buyer
Got one PureWave and it would not charge or operate...You sent a Second and it would not function either.
Product is a real disappointment and I believe it is fraudulent to nopt have any Quality check prior to shipment...poor poor
Francis D
May 25, 2020
Verified Buyer
Awesome product. They stand behind the Pado!
Mark B
May 25, 2020
Verified Buyer
Somehow my pure wave the vibrator portion dislodged. No questions hassles. Mine was replaced!
Ross L
May 25, 2020
Verified Buyer
To whom it may concern,

I just want to tell you how much my wife loves your PUREWAVE CM7 2 in 1.

I don't know what she would do with out it!

Thank You,

Ross Range

Scott
May 22, 2020
Verified Buyer
Great hassle free service. Recieved replacement and returned non functioning device within several days.
Julianne P
May 20, 2020
Verified Buyer
PADO stands by there product. They were prompt and provided a new product when I reported a problem. I’d buy from them again.
Sue R
May 20, 2020
Verified Buyer
My purchased Pado massager failed. They totally replaced it for me! Service was awesome and beyond expectations. Love this company.
Rob
May 20, 2020
Verified Buyer
Thank you for all your help. Customer service was thoughtful , professional and above all very helpful. Bob G.
Anna A
May 19, 2020
Verified Buyer
Such a great customer service I had issues with mine and replaced super fast
Christie
May 19, 2020
Verified Buyer
What an unexpected surprise from my request for a switch to a complete system. I am ecstatic, to say the least. I love my Pado and have for the time I have had it. What a relief to use it again for my muscles and strains. Thank you so much for the replacement.

Christie Oliver
Dan
May 19, 2020
Verified Buyer
Very impressed with customer service and making sure I was satisfied. Replacement device was received and works great!
Estela
May 18, 2020
Verified Buyer
I'm very impressed with the service I received. I wasn't sure if it was the cord or the massager that was faulty. They replaced it with a new one right away.
Michael T
May 18, 2020
Verified Buyer
product works well, but customer service lacks. Sent an email to customer service and didn't hear back for 1 week. Sent messages back and forth and it took close to a month to resolve my issue, as it took 7 days or so to hear back from them. But once they were convinced it was under warrantee, they did the right thing and sent me a new one in exchange.
Joshua
May 18, 2020
Verified Buyer
Pado was VERY fast to fix the issue with my product.
Selcuk
May 18, 2020
Verified Buyer
I am impressed with attentive and prompt customer service. The massager is excellent. I have been using it as part of physical therapy following shoulder surgery. The variety of attachments enable me to select the right head for joints and muscle.
Mary F
May 18, 2020
Verified Buyer
I love my PUREWAVE and the customer service is top notch!
John A
May 17, 2020
Verified Buyer
Great product, works great .!
Michael S
May 17, 2020
Verified Buyer
Great customer service! I was using my CM7 that I bought back in December, 2018 off & on. I’m a runner, and would definitely help with tight & sore muscles. Recently it started losing the charge, and would only last between 8 - 10 minutes. Not good when my muscles were screaming for a massage. When customer service contacted me. They found my purchase order, and sent out a new one the same day. My wife, and I love this unit!
heyao l
May 17, 2020
Verified Buyer
Best choice !
Catherine
May 17, 2020
Verified Buyer
As long as it doesn’t stop working like the other one did
About Pado Inc
At Pado Inc, we are dedicated to revolutionizing the way you experience technology in your daily life. Our mission is to provide innovative solutions that enhance connectivity and improve overall well-being.

We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.

With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
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Pado Inc is a Verified Merchant
Questions? Contact Us
support@padousa.com
866-528-1010
8AM - 5PM PST
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