Pado Inc https://purewave.com Retail
4.7 From 1 to 5
3079 Reviews
Overall Ratings
5 Stars
2609
4 Stars
215
3 Stars
74
2 Stars
41
1 Star
140
Reviews 3079
Recommend 9 / 10
TrustScore 9.49 / 10
SUZANNE
May 17, 2020
Verified Buyer
I didn’t expect to be able to return my product but they sent me a replacement right away no hassle, thank you so much.
Michele M
May 17, 2020
Verified Buyer
I love it
Tracy
May 17, 2020
Verified Buyer
So Thankful for a replacement and for you follow up on my emails
Frank
May 17, 2020
Verified Buyer
Great customer service. My CM-07 massager stopped working and was quickly replaced at no charge while under warranty. I couldn't be more satisfied.
Andrew P
May 17, 2020
Verified Buyer
I had purchased a pure wave for my wife for Christmas. The battery went completely dead in less than a year. I left a review about this and Pado responded, after gathering some details, with sending me a brand new unit to make it right. It was quick, efficient, and painless. I couldn’t be happier with the service I received and how Pado “made it right.”
Catherine F
May 17, 2020
Verified Buyer
excellent!!!!!
Jeffrey
May 17, 2020
Verified Buyer
I still have not received a replacement that works. The previous replacement had a dead battery.
Rosalba
May 13, 2020
Verified Buyer
easy to get a replacement. Friendly staff but they sent me the wrong color. I originally had a black device.
Patricia L
May 09, 2020
Verified Buyer
Great customer service!
Albert
May 08, 2020
Verified Buyer
PADO addressed the issue with my massager promptly. They went above & beyond my expectations by providing a warranty replacement.

PADO customer service is world-class!
Richard C
May 08, 2020
Verified Buyer
customer support very good.
massager very good, when it works right.
robert w
May 07, 2020
Verified Buyer
very quick with the return
Kristy E
May 05, 2020
Verified Buyer
The customer service team is awesome. I was blown away by how fast they responded to my email. They shipped me a new unit within 24 hours, now that’s putting your customer first. Thank you so much!!
Donna K
May 05, 2020
Verified Buyer
Great customer service. Thank you
Amy
May 05, 2020
Verified Buyer
Very friendly and helpful
Charles L
May 04, 2020
Verified Buyer
A truly honorable company which stands behind their product which actually is better than the more well known hypervolt because of the clever soft rubber attachments!
Kathryn P
May 04, 2020
Verified Buyer
Awesome product and wonderful customer support. I highly recommend Pado!
Christopher T
May 04, 2020
Verified Buyer
The customer service and product support is exceptional!
Susan
May 04, 2020
Verified Buyer
Paid replaced my Purewave for free when it was not working!! I really appreciate customer service that is so understanding. I had originally bought 2 Purewaves and when one just stopped working they replaced it without any hassle. Thank you!
Timothy M
May 04, 2020
Verified Buyer
I love the massager! I have been using it for a couple years now. The customer service is wonderful. Was a pleasure dealing with Pudo.
About Pado Inc
At Pado Inc, we are dedicated to revolutionizing the way you experience technology in your daily life. Our mission is to provide innovative solutions that enhance connectivity and improve overall well-being.

We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.

With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
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Pado Inc is a Verified Merchant
Questions? Contact Us
support@padousa.com
866-528-1010
8AM - 5PM PST
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